Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
119436 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
568839 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
304763 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
220561 Views
95 replies
9 likes
Plan: Premium, 11-year paying customer Country: United States DeviceDesktop iMac Operating SystemiOS Sequoia 15.1 My Question or IssueAbout a month ago, I noticed that my local music files on my desktop were no longer being recognized in Spotify's "L...
Plan: Premium, 11-year paying customer Country: United States Device Desktop iMac Operating System iOS Sequoia 15.1 My Question or Issue About a...
Casual Listener
1189 Views
1 replies
0 likes
I have created a collection of 225 playlists that are intended to be a sampler of the history of music.(If you happen to be interested in these playlists, you can find an explanation of my collection, andlinks to all of my playlists here: Moondog Rad...
I have created a collection of 225 playlists that are intended to be a sampler of the history of music. (If you happen to be interested in these playlists, you can find an explanation of my collecti...
932 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
15009 Views
6 replies
1 likes
Randomly yesterday I went to play music from my “Liked Songs” playlist, and several were no longer there (these happened to be songs I had added within the past couple months so it was easy to notice). I restarted my phone, closed out of the app and ...
Randomly yesterday I went to play music from my “Liked Songs” playlist, and several were no longer there (these happened to be songs I had added within the past couple months so it was easy to notice...
Moderator
732 Views
1 replies
0 likes
Hi there, I lost all my library downloads due an update of my payment, can I please have everything downloaded again, playlists, albums podcasts without to have one by one?! Kindly let me know. Many thanks in advance Best regards Alberto My libraNone...
Hi there, I lost all my library downloads due an update of my payment, can I please have everything downloaded again, playlists, albums podcasts without to have one by one?! Kindly let...
Spotify Star
318 Views
1 replies
0 likes
PlanPremiumCountryPORTUGALDeviceSAMSUNG A70Operating sysAndroid From one day to another all my likes and playlists simply desapeared. No account no link to another device nothing. Just gone I can't even make a list that shows on my playlists. My Ques...
Plan Premium Country PORTUGAL Device SAMSUNG A70 Operating sys Android From one day to another all my likes and playlists simply desapeared. No account no link to another devi...
Moderator
718 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceIPhone and Android PhoneOperating System(iOS 10, Android Oreo) My Question or IssueWhen I get in my vehicle to go to work some mornings, Spotify will play One Driection. I hate One Direction, I have NEVER put them in ANY of ...
Plan Premium Country US Device IPhone and Android Phone Operating System (iOS 10, Android Oreo) My Question or Issue When I get in my vehicle to go to work some mornings, Spotif...
Moderator
1199 Views
5 replies
0 likes
In my liked songs (the playlist), there’s some music is not liked by me, and in the listening history also some music I’ve never heard.I changed my password and it didn’t change.
In my liked songs (the playlist), there’s some music is not liked by me, and in the listening history also some music I’ve never heard. I changed my password and it didn’t change.
Moderator
254 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: M1 MacBook ProOperating System: osxDesktop appMy Question or Issue-I wanted to give feedback on the 'Recommended' feature. If I open one of my playlists, at the bottom of the playlist there are a series of recommended...
Plan: Premium Country: USA Device: M1 MacBook Pro Operating System: osx Desktop app My Question or Issue -I wanted to give feedback on the 'Recommended' feature. If I open one of m...
Moderator
723 Views
1 replies
0 likes
All the albums I have previously saved are now gone from “Your Library”. I still have my “like” on them, but the app stoped showing them in the tab. It doesn’t show them as saved releases on artist’s page as well. It happened to my after I reinstalle...
All the albums I have previously saved are now gone from “Your Library”. I still have my “like” on them, but the app stoped showing them in the tab. It doesn’t show them as saved releases on artist’s...
Newbie
6145 Views
8 replies
0 likes
I got the pop up about the Taylor swift fanship bracelet. I clicked out of it before I finished reading and I found out it was like an achievement where only some people get it. I want to go back but I don’t know how to.
I got the pop up about the Taylor swift fanship bracelet. I clicked out of it before I finished reading and I found out it was like an achievement where only some people get it. I want to go back but...
Moderator
3229 Views
5 replies
3 likes
PlanPremiumCountryAustraliaDeviceGoogle pixel 8My Question or IssueHey, when I like a song and it goes into my liked song library and it's downloaded, if I'm online or offline it does not play, it's only recently started happening.
Plan Premium Country Australia Device Google pixel 8 My Question or Issue Hey, when I like a song and it goes into my liked song library and it's downloaded, if I'm online or offline it does n...
Spotify Star
444 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(iPhone 15 pro max and samsung s24Operating SystemiOS 17, Android My Question or IssueI created a public playlist on my Spotify and sent collaboration link to my partner, but she is unable to add any songs in it. We are u...
Plan Premium Country India Device (iPhone 15 pro max and samsung s24 Operating System iOS 17, Android My Question or Issue I created a public playlist on my Spotify and...
Moderator
367 Views
1 replies
0 likes
Whenever I try to add a song to a playlist, whenever I try to search it up, it says “Something went wrong”. This has been happening for months on end, even though I’ve updated regularly. I have Spotify Premium on iOS by the way.
Whenever I try to add a song to a playlist, whenever I try to search it up, it says “Something went wrong”. This has been happening for months on end, even though I’ve updated regularly. I have Spoti...
Moderator
578 Views
1 replies
0 likes
whenever I go on my like songs, it does not allow me to play the full song and plays the a small section of the song in a short loop. Also when I search songs they keep coming up in playlists and not the songs individually
whenever I go on my like songs, it does not allow me to play the full song and plays the a small section of the song in a short loop. Also when I search songs they keep coming up in playlists and not...
Moderator
318 Views
1 replies
0 likes
cannot make one playlist from all existing playlist
cannot make one playlist from all existing playlist
Spotify Star
841 Views
3 replies
0 likes
PlanPremium DeviceFairphone 4 Operating SystemAndroid 13 My Question or IssueSeveral playlists got significantly shorter with only a fraction of songs remaining on different playlists compared to their previous size (online, i.e. not related to offli...
Plan Premium Device Fairphone 4 Operating System Android 13 My Question or Issue Several playlists got significantly shorter with only a fraction of songs remaining on ...
Moderator
1561 Views
5 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSpotify AI bots have invaded my playlists. It looks like if I deselect shuffle mode and re-select the playlist, the queue only contains my list. (yay). But if I turn on shuffle, AI bot...
Plan Premium Device PC Operating System Windows 10 My Question or Issue Spotify AI bots have invaded my playlists. It looks like if I deselect shuffle mode and re-select the pl...
Casual Listener
607 Views
1 replies
0 likes
You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs that I didn't notice do not match the theme of my play...
You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs tha...
Casual Listener
21049 Views
7 replies
1 likes
I wish to delete all my history and start fresh. How do I do this.
I wish to delete all my history and start fresh. How do I do this.
Spotify Star
638 Views
1 replies
0 likes
