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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299956 Views

96 replies

90 likes

  • 299956 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163989 Views

235 replies

44 likes

  • 163989 Views
  • 235 replies
  • 44 likes

Solved!!Superuser Contribution New Releases from Artists I follow 2023

Where are the new releases listed from Artists I follow? My Home Page Feed is now flooded with recommendations from artists I have no interest in listening to and I can't find new releases from artists I do listen to.

Casual Listener

Where are the new releases listed from Artists I follow?  My Home Page Feed is now flooded with recommendations from artists I have no interest in listening to and I can't find new releases from...

JomRoosevelt

Newbie

6793 Views

9 replies

1 likes

  • 6793 Views
  • 9 replies
  • 1 likes

Superuser Contribution Sort current queue by length on Android mobile

PlanPremiumCountryUKDeviceSSamsung S23Operating SystemAndroid Oreo My Question or IssueWhen I add podcasts to my queue, I'd like to reorganise them by length, but I can't see the length in the list.

Newbie

Plan Premium Country UK DeviceS Samsung S23 Operating System Android Oreo   My Question or Issue When I add podcasts to my queue, I'd like to reorganise them by length, but I can'...

Lyubka

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend playlist are not manageable

PlanPremiumCountryTurkeyDeviceAll devices (including browser Web App)Operating SystemAll operating systemsMy Question or IssueAfter long time I've purchased a one month Premium subscription. There are 3 blend playlists with ex Spotify users.All these...

Casual Listener

Plan Premium Country Turkey Device All devices (including browser Web App) Operating System All operating systems My Question or Issue After long time I've purchased a one month Premium subs...

AlejaR

Moderator

2162 Views

5 replies

1 likes

  • 2162 Views
  • 5 replies
  • 1 likes

Superuser Contribution Songs keep disappearing until Desktop app opens...

PlanPremium CountryCanada DeviceiPhone 15 Operating SystemiOS 17.1 My Question or IssueHi, my songs on my phone keep going grey even though I have successfully downloaded them to my phone... they are grey until I turn on the PC desktop spotify app, a...

Gig Goer

Plan Premium   Country Canada   Device iPhone 15   Operating System iOS 17.1   My Question or Issue Hi, my songs on my phone keep going grey even though I have succes...

OscarDC

Moderator

876 Views

9 replies

0 likes

  • 876 Views
  • 9 replies
  • 0 likes

Superuser Contribution Liked Songs are unliked, but they still show up in Liked List

PlanPremiumCountryUSADeviceDesktop, SamsungOperating SystemWindows 10, Android My Question or IssueIt's a bit hard to properly explain. I have a list of liked songs from an artist, but if I go into the album the songs come from, the songs don't show ...

Casual Listener

Plan Premium Country USA Device Desktop, Samsung Operating System Windows 10, Android   My Question or Issue It's a bit hard to properly explain. I have a list of liked songs from an a...

_WERM_

Casual Listener

1341 Views

4 replies

2 likes

  • 1341 Views
  • 4 replies
  • 2 likes

Superuser Contribution Drag & Drop/Copy-Paste Spotify Playlists into Word no longer working?

Hello all -I keep text copies of my playlists in Word docs for safety backups/redundancy and reference. Today I went to update some of my playlists and it's not working like it used to.I can't remember if it was drag & drop or copy/paste, but one of ...

Casual Listener

Hello all - I keep text copies of my playlists in Word docs for safety backups/redundancy and reference. Today I went to update some of my playlists and it's not working like it used to. I can't re...

SeanieSpottz

Visitor

3024 Views

4 replies

1 likes

  • 3024 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Separate profiles for music and audio overdue

My Question or IssueI have welcomed the addition of podcasts and audio books very much and consume them on a regular basis. Still music is my number one use case with Spotify.But for me personally music and the other audio content does not mix well w...

Regular

My Question or Issue I have welcomed the addition of podcasts and audio books very much and consume them on a regular basis. Still music is my number one use case with Spotify. But for me pe...

OscarDC

Moderator

433 Views

1 replies

1 likes

audio book
podcast
pollution
  • 433 Views
  • 1 replies
  • 1 likes

Superuser Contribution Incorrectly labelled albums

PlanPremiumCountryUK DeviceiPhone SE / MacOperating System(iOS 16 My Question or IssueAlbum “untamed culture” by Sunglasses After Dark is a bunch of tracks by a completely different band. His do I report this? also there are a number of incorrectly l...

Newbie

  Plan Premium Country UK   Device iPhone SE / Mac Operating System (iOS 16   My Question or Issue Album “untamed culture” by Sunglasses After Dark is a bunch of tracks by ...

Lyubka

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library Malfunction

Premium PlanCountryNigeria Device(Vivo y1s)Operating System(Android) Question or Issuewhenever I am listening to songs on my Spotify app, be it offline mode or I am streaming at a point it will automatically just stop playing from the background or e...

Visitor

Premium Plan Country Nigeria  Device (Vivo y1s) Operating System (Android)  Question or Issue whenever I am listening to songs on my Spotify app, be it offline mode or I am streamin...

MihailY

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have reached the maximum number of devices and can no longer download any songs

PlanPremium DevicePCOperating SystemLinux I have reached the maximum number of devices and can no longer download any songs. I have already pressed Logout everywhere in my account several times and it does nothing. What am I doing wrong?

Newbie

Plan Premium   Device PC Operating System Linux   I have reached the maximum number of devices and can no longer download any songs. I have already pressed Logout everywhere in my a...

Yordan

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify liked playlist including songs previously disliked

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have recently unliked songs from spotify, but theyre still apearing in my "liked" playlist.

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have recently unliked songs from spotify, but theyre still apearing in my "liked" playli...

awesomeneko

Newbie

785 Views

3 replies

1 likes

  • 785 Views
  • 3 replies
  • 1 likes

Oops. I hit the publish button on a playlist of mine by mistake. Can I edit it? It's way too long

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

levitaer

Casual Listener

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing playlist

PlanPremium Duo/FamilyKrajPolandUrządzenieOppoSystem operacyjnyAndroid Moje pytanie lub problemHi All, I have question related to sharing playlist with 3rd users (not under my plan). I want to set up additional shared playlist with my friend. However...

Newbie

  Plan Premium Duo/Family Kraj Poland Urządzenie Oppo System operacyjny Android   Moje pytanie lub problem Hi All,    I have question related to sharing playlist with...

Yordan

Moderator

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Add whole discography to playlist

PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus NordOperating SystemiOS My Question or Issue I just started Spotify, yes i am late to the party and just finished selecting my favorite artists in my library. I wanted to create a playlist which con...

Casual Listener

Plan Free/Premium Country The Netherlands Device OnePlus Nord Operating System iOS    My Question or Issue   I just started Spotify, yes i am late to the party and just fini...

GLORYHOLE

Casual Listener

1778 Views

3 replies

0 likes

  • 1778 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify wrapped stops tracking plays during November & December?

PlanPremiumCountryNetherlandsDeviceiPhone SE (2020) + Desktop (Win)/Desktop (Debian/Linux)Operating SystemiOS 10, Windows 11, Debian/Linux My Question or IssuePrevious Spotify wrapped excluded November and December plays for the sake of the playlists...

Regular

Plan Premium Country Netherlands Device iPhone SE (2020) + Desktop (Win)/Desktop (Debian/Linux) Operating System iOS 10, Windows 11, Debian/Linux   My Question or Issue Previous Spotif...

Elena

Moderator

22513 Views

6 replies

7 likes

december
excluded
generation
November
Spotify
wrapped
  • 22513 Views
  • 6 replies
  • 7 likes

Superuser Contribution Reinstall old playlists

I transferred my old playlist to another device, opening a new account. Then it showed its not available anymore

Visitor

I transferred my old playlist to another device, opening a new account. Then it showed its not available anymore

AlejaR

Moderator

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Spotify Playlist Not Updating

There is this playlist made by Spotify which shows me new music every Friday and it used to update weekly but stopped updating around 4 weeks ago. What's going on? https://open.spotify.com/playlist/37i9dQZF1DX1mdpXpgpDiF?si=0AXrwn8MTVycIRseGZc8nQ&utm...

Newbie

There is this playlist made by Spotify which shows me new music every Friday and it used to update weekly but stopped updating around 4 weeks ago. What's going on?     https://...

Amitut1

Newbie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution kids profile in adult account?

I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new log in from my already logged in phone is tedious. A...

Casual Listener

I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new l...

Bassoonsara

Casual Listener

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Superuser Contribution Adding songs to playlist

When adding a song (+-button) Spotify now automatically chooses a playlist for you, and the song is only added in that playlist. This is horrible. 9/10 times it is nog the playlist I want the song to be added to. So I then have to remove te song from...

Visitor

When adding a song (+-button) Spotify now automatically chooses a playlist for you, and the song is only added in that playlist. This is horrible. 9/10 times it is nog the playlist I want the song to...

brittiekie

Newbie

448 Views

2 replies

1 likes

  • 448 Views
  • 2 replies
  • 1 likes