Can't play specific playlist

countrygyrl

I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much?  Everyone else in the family can play it but it no longer works for me.

 

 

Plan

Premium Family

Country

Canada

Device

Samsung Galaxy S20

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Ivan

Hey @countrygyrl

 

Thanks for posting - we’re here to help!

 

If you experience issues with the playback of a particular playlist it's a good idea to log out of your Spotify account and then log back in. Occasionally this is necessary to force a sync of info between your device and our account system.

 

In case this still persists, try a clean reinstall of the Spotify app on your mobile device. This will remove corrupted data from previous installations that could be causing the issue. 

 

Keep us posted! We'll be happy to lend a hand if you need more help. 

Suggested posts