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Plan: Premium
Country: U.S.
Device
(iPhone SE,Macbook M1 2020)
Operating System
(iOS 16.2 Ventura 13.1)
My Question or Issue
After recently updating Spotify my daily playlists went from 6 to only 2. Only 2 show up when navigating from Search > Made for You. However, some of the other missing playlists do still appear on the home screen.
Hey there @joestros,
Thanks for getting in touch about this here in the Community.
Just to confirm, does this happen on all your devices or only on your PC? Also, does the same happen if you write "Daily mix" in the Search bar?
If this only happens only on your PC, we suggest that you log out and log back in to your account twice in a row to see if that makes the difference. We know this sounds odd, but it'll trigger a sync between your account and PC.
If the issue persists, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble.
Let us know how it goes.
Thank you for the reply and suggestions. This is happening on both the Mac app and the iphone app. I have completely uninstalled both and the issue persists. I even followed the uninstall guides removed all of the cache and library files per the link you shared. Only two playlists are shown in Made for You. Daily Mix 1 and Daily Mix 2.
Hey @joestros,
Thanks for your reply.
Could you ask a friend or a relative to log in to their account on your affected devices to check if they can replicate this behavior with their account?
Also, it'd be helpful if you could check if writing "Daily mix" in the Search bar you can see all of them.
Keep us posted.
Hello Eni. I will ask someone to check their account. In the meantime, I noticed that all 6 of the playlists are shown when clicking on "Made For Joestros" from the homepage. Only 2 still show when navigating to them from Search > Made For You.
I appreciate you taking the time to help here.
^^ those screenshots are from the Mac app. This does not work on iOS (Made For Joestros is not clickable on the iOS homepage like it is on Mac).
Hey @joestros,
Thanks for your reply and for the info shared.
We really appreciate you keeping us in the loop. In this case, we'll wait for you to ask a relative or a friend for their account to see if you open it on your devices, to see if you can replicate this behavior 😄 That way, we can continue isolating this issue.
On another note, and just to confirm, are you in offline mode or listening to music while using Private session? If yes, we suggest you make sure the Private Session is off, and you're online, so the algorithm can gather enough info about your most recent listening activity and can generate your personalized playlists.
Lastly, would it be possible for you to open your account on a computer running windows? You can ask a relative or a friend for their computer to open your account there and check.
Keep us in the loop!
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