Disappeared playlist after shutting down

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Disappeared playlist after shutting down

ndanh
Casual Listener

(Plan: Free / Country: Vietnam / Device: Dell XPS 13 2016 / Operating System: Windows 10)

 

Yesterday night I cut all the songs (>100) from a public playlist of mine and paste it in a new, secret one to get rid of every followers. During bed, my computer lost its power source and shut down. In the morning when I turned on the computer my new secret playlist has gone.

Don't really know if this specific issue has happened to anyone. These songs took me quite long to gathered. They mean a lot and I'd appreciate every help I can get retrieving them.

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Re: Disappeared playlist after shutting down

chaosvirusFX
Roadie

If you haven't done so already, follow the steps here.

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Re: Disappeared playlist after shutting down

ndanh
Casual Listener

After contacting Spotify Help on Twitter, I was provided with help and have gotten back the lost songs in the playlist.

They revert the changes made in the public playlist to the point when it included the songs that were moved to the new secret one. I've copied those song into another new playlist.

Much thanks to the Spotify Help team. I expected that nothing could be done but they've been of great help.

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