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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304503 Views

96 replies

91 likes

  • 304503 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171110 Views

242 replies

44 likes

  • 171110 Views
  • 242 replies
  • 44 likes

Local Files Not Syncing

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemWindows 10 Home My Question or IssueHello--I was trying to add new Local Files to my Spotify but they are not syncing across my devices. I have added songs from the same album in the past to my ...

Newbie

Plan Premium Country USA Device iPhone 11 Pro Operating System Windows 10 Home   My Question or Issue Hello--I was trying to add new Local Files to my Spotify but they are not syncing ...

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
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Solved!! I can't play the Lumineers any more

PlanPremiumCountryUnited KingdomDeviceiPhone 10 and iMac Operating SystemCatalina and 13.3 My Question or IssueI can't play the Lumineers any more, the songs are greyed out. Even when they are not greyed out e.g in a compilation album, I can play all...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 10 and iMac  Operating System Catalina and 13.3   My Question or Issue I can't play the Lumineers any more, the songs are greyed ...

Emilia_8

Community Legend

1232 Views

3 replies

0 likes

  • 1232 Views
  • 3 replies
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Solved!! Auto-Playing Songs I Have Zero Interest In

PlanPremiumCountryUSA DevicePC and AndroidOperating SystemWindows 10 My Question or IssueSpotify, why the **bleep** are you playing Usain Bolt songs without me asking? I have turned off the autoplay feature in the settings that plays 'similar' songs,...

Music Fan

Plan Premium Country USA  Device PC and Android Operating System Windows 10   My Question or Issue Spotify, why the **bleep** are you playing Usain Bolt songs without me asking? I...

Emilia_8

Community Legend

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
  • 0 likes

Solved!! disable sugestions. How can I get rid of daily mixes and other anoying sugestions?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuedisable sugestions. How can I get rid of daily mixes and other anoying sugestions? There is a...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue disabl...

user-removed

Not applicable

987 Views

2 replies

0 likes

  • 987 Views
  • 2 replies
  • 0 likes

Sort settings

Is there a way to save my sort settings? I'm trying to listen to only unplayed episodes of a podcast. The sort settings keep defaulting back to all episodes & starts over on an episode I've already listened to. This is frustrating, my only work aroun...

Newbie

Is there a way to save my sort settings? I'm trying to listen to only unplayed episodes of a podcast. The sort settings keep defaulting back to all episodes & starts over on an episode I've alrea...

gezbo

Newbie

1306 Views

1 replies

2 likes

filter
podcast
sorting
Unplayed
  • 1306 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Wrapped 2019 - playlist but no year in review

I've used the Spotify Wrapped link on my MacBook, my iPod & my iPhone apps - it'll take me to my 2019 Wrapped playlist, but I want to see the complete summary of my year in review. Is that no longer available?

Casual Listener

  I've used the Spotify Wrapped link on my MacBook, my iPod & my iPhone apps - it'll take me to my 2019 Wrapped playlist, but I want to see the complete summary of my year in review. Is tha...

Mario

Spotify Legend

860 Views

1 replies

2 likes

  • 860 Views
  • 1 replies
  • 2 likes

Liked Songs not playing in displayed sorted order

PlanPremiumCountryUSADevice(Macbook)Operating System(macOS Catalina) My Question or IssueRecently I've noticed that when I play songs in my "Liked Songs" sorted in any kind of order, the order I'm being shown isn't the playback order. For example, if...

Casual Listener

Plan Premium Country USA Device (Macbook) Operating System (macOS Catalina)   My Question or Issue Recently I've noticed that when I play songs in my "Liked Songs" sorted in any kind o...

jsamonen

Newbie

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Can I hide top songs of 2018 and top songs of 2017 playlists?

I want to hide the two spotify created Top songs of 2018 and top songs of 2017 playlists in the "made for you" section. Is there an option to hide them or delete them?

Visitor

I want to hide the two spotify created Top songs of 2018 and top songs of 2017 playlists in the "made for you" section. Is there an option to hide them or delete them?

OneByBoo

Roadie

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly is for someone else's account. Have I been hacked?

Plan PremiumCountry UK Device(iPhone 7 & Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueMy discover weekly shows someone elses account and very different music! Have I been hacked?

Visitor

Plan Premium Country UK   Device (iPhone 7 & Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue My discover weekly shows someone elses account and ver...

Petya

Community Legend

4023 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution How can you see who added a song to a collaborative playlist?

PlanPremiumCountryUnited States of AmericaDeviceiPhone 6s and ChromebookOperating SystemiOS 12.4 and Google My Question or IssueWhy am I unable to see who added a song to my collaborative playlist?

Casual Listener

Plan Premium Country United States of America Device iPhone 6s and Chromebook Operating System iOS 12.4 and Google   My Question or Issue Why am I unable to see who added a song to my ...

MihailY

Moderator

61062 Views

31 replies

3 likes

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  • 31 replies
  • 3 likes

Superuser Contribution Someone elses playlist keeps getting added to my account

Every day a playlist I have NO interest in keeps getting added to my library. Playlist in question is "Rap Underground Francis"Every day I delete this. Every day its back again. Same with other playlists but less often. If I'm listening to my own pla...

Regular

Every day a playlist I have NO interest in keeps getting added to my library.  Playlist in question is "Rap Underground Francis" Every day I delete this. Every day its back again.  Same ...

Novy

Moderator

2181 Views

3 replies

1 likes

  • 2181 Views
  • 3 replies
  • 1 likes

Download saved albums for offline listening

PlanPremiumCountryTurkeyDeviceLaptop PCOperating SystemWindows 10 My Question or IssueLast month, I was on a Linux Machine, on Debian 10 Buster to be precise. It was amazing because it allowed me to download my saved Albums for offline listening. Yet...

Casual Listener

Plan Premium Country Turkey Device Laptop PC Operating System Windows 10   My Question or Issue Last month, I was on a Linux Machine, on Debian 10 Buster to be precise. It was amazing ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where's my downloaded library?

PlanPremiumOperating SystemAndroid Pie Issue:Ever since the June major "update" I've been missing my downloaded songs library and been listening less and less to Spotify. On the previous version, there was a tab where you could find all your download...

Newbie

Plan Premium Operating System Android Pie   Issue: Ever since the June major "update" I've been missing my downloaded songs library and been listening less and less to Spotify.   On...

Mario

Spotify Legend

1910 Views

1 replies

2 likes

downloaded
downloads
  • 1910 Views
  • 1 replies
  • 2 likes

Superuser Contribution Discover Weekly - Shuffle/Repeat Issues

I am running into an issue with Discover Weekly’s shuffle and repeat toggles. I am enjoying the playlist provided to me this week. However, I am interested in keeping it in shuffle and repeat. I usually do for everything I listen to. However, Discove...

Newbie

I am running into an issue with Discover Weekly’s shuffle and repeat toggles. I am enjoying the playlist provided to me this week. However, I am interested in keeping it in shuffle and repeat. I usua...

Mario

Spotify Legend

2548 Views

1 replies

0 likes

Discover Weekly
repeat
shuffle
  • 2548 Views
  • 1 replies
  • 0 likes

My music keeps switching automatically to song I have never listened to

This has been ongoing for about a week now. I try playing a song on my playlist and it plays for about 5 seconds, then it randomly switches to like white noise music. I have already tried the "sign out of everywhere" option and have also changed my p...

Visitor

This has been ongoing for about a week now. I try playing a song on my playlist and it plays for about 5 seconds, then it randomly switches to like white noise music. I have already tried the "sign o...

Emilia_8

Community Legend

2347 Views

1 replies

0 likes

  • 2347 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist folder

so when you combine a few playlist into a folder, you can in the desktop version shuffle play from all of them. is there a way to do this on the phone?

Casual Listener

so when you combine a few playlist into a folder, you can in the desktop version shuffle play from all of them. is there a way to do this on the phone?

Mario

Spotify Legend

670 Views

3 replies

1 likes

  • 670 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution 2019 overview

I want to watch the 2019 overview again, but I can't find it anymore. Where can I find it? And was your 2019 overview accurate? Premium, The Netherlands Huawei P9, Android

Newbie

I want to watch the 2019 overview again, but I can't find it anymore. Where can I find it?   And was your 2019 overview accurate?    Premium, The Netherlands   Huawei ...

Mario

Spotify Legend

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Superuser Contribution Specific Cross fade on playlists

PlanFamilyCountryU.S. DeviceGalaxy Note 9, PC, (Windows 10)Operating SystemWindows 10, Android, My Question or IssueCan I put in my own personal fade on a playlist like how on "I Love My 90's Hip-Hop" there are fades between songs specifically for th...

Visitor

  Plan Family Country U.S.  Device Galaxy Note 9, PC, (Windows 10) Operating System Windows 10, Android,    My Question or Issue Can I put in my own personal fade on a ...

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local files doesn't show up on mobile?

I've been troubleshooting local files for a while now. I made a local files playlist, I'm on the same wifi as my iPhone, I made sure that i can see unavailable songs, I've tried logging in and out of my account, I've tried resetting both my laptop an...

Visitor

I've been troubleshooting local files for a while now. I made a local files playlist, I'm on the same wifi as my iPhone, I made sure that i can see unavailable songs, I've tried logging in and out of...

Katerina

Spotify Legend

573 Views

1 replies

0 likes

local files
  • 573 Views
  • 1 replies
  • 0 likes

Download maximum message despite just 11k songs

I’m on Premium plan. iPhone 8 Plus. Latest iOS as of today. Have loads of space left on my device, more than 50 GB. My account is registered via Singapore (my home), but I currently live in Canada.I also use Spotify on my Mac mini and Mac Air, but no...

Music Fan

I’m on Premium plan. iPhone 8 Plus. Latest iOS as of today. Have loads of space left on my device, more than 50 GB. My account is registered via Singapore (my home), but I currently live in Can...

OneByBoo

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes