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Discover weekly not updating after country change

Discover weekly not updating after country change

Plan

Free

Country

Croatia

Device

Desktop

Operating System

Windows 7

 

I changed my country in settings and, ever since, my Discover Weekly has been stuck. I tried logging out and logging in again. I listened to music normally the whole previous week and didn't use a private session. 

 

discwee.JPG
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5 Replies

Hey there @ibreakplaylists,

 

Thanks for reaching out to us!

 

Sometimes these playlists need more time in order to update - especially when you change your country to one where Spotify has launched recently.

 

Try unliking and liking the playlist again. You can also follow these steps and perform a clean reinstall of the app on all your devices, this will refresh your cache. 

 

Hope this helps. If you have more questions, don't hesitate to reach out again.

 

Have a great day!

ElenaModerator
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Hi, I tried both things you suggested: unliking and liking the playlist and then reinstalling the app.

 

I still see the old playlist (10 days old now).

 

A friend, who is a Premium user in Croatia, says he can't find his "discover weekly" at all, only daily mixes. So I'm not sure if they are even available in Croatia?

Confirming this, been using Spotify for some time in Croatia, switched to premium recently, Discover weekly not updating, and not showing up in Browse > Discover, or in Made for You.

It's over two weeks now; a Monday, and still no update to the Discover Weekly.

 

Can you revert my country back to France, where I was able to use that feature? It sucks to use the service without it.

This is getting really frustrating. Reading the other community messages, it looks like it has been broken for us 'Eastern Europe' users since the July 14 Eastern Europe/Russia launch. Everyone is having issues.

 

In addition, I now cannot find Discover Weekly anywhere, not even in my Recent lists.

The /discoverweekly link leads to a new page with ?error=no_dw_playlist as the query param suggesting that it does not exist, and the page rendered says that I need to listen a bit more, which is ludicrous because I have been a user since December 2018, and have had it working properly for a long time.

 

Please acknowledge this is an issue, and don't insult us with clean reinstall suggestions. Your service is quite prompt in scheduled charging of subscriptions, please be prompt in addressing these issues as well.

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