Help Wizard

Step 1


Downloaded albums in my library now only appear when offline

Downloaded albums in my library now only appear when offline






Iphone 6s


My Question or Issue

Up until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or offline.


Now none of the albums appear in the album tab of my library when I'm connected to internet (online) and it only shows recommended albums?? However, they do appear when I disconnect internet and am in offline mode.


Haven't changed anything on my spotify so don't understand why this has started to happen. Have tried un-downloading and re-downloading a few albums but the still only appear when I go offline mode.

Can still see playlists and artists normally in their tabs. 


How do I fix this please?? I like to be able to scroll through my favourite albums to listen to them, rather than remember the name and type it into search bar.

1 Reply

Hey there @sxcsouvlaki,


Thanks for reaching out about this here in the Community!


Apologies for the delayed response, we just came across this thread.


Could you let us know if you’re still having troubles with this?


If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.


Let us know how it goes! We’ll be right here if you still need help. 

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