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Home banner stuck on all platforms

Home banner stuck on all platforms

Plan

Premium (Single)

Country

United States

Device

(Samsung Galaxy, Lenovo Flex)

Operating System

(iOS 10, Windows 10)

 

My Question or Issue

My home banner labeled with "Good ______" has not changed for months. I have not listened to the albums and podcasts stuck on it for a VERY long time, but no matter what I do (it seems to be linked to my account) it never changes. Attachment of what it has looked like since February included. 

Screenshot 2023-03-17 202303.png
Reply
3 Replies

Hey @Cellie ,

 

Thanks for posting in the Community.

 

Could you check if the same issue is occurring on different devices?

 

In the meantime we suggest you to check this page on how to perform a clean reinstall. This'll make sure all cache is cleared. 

 

Let us know how that went,

 

Cheers!

DianModerator
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It was the same on all my devices, both Windows and Android. I did a clean
reinstall on my PC and it did not fix it.

Hey @Cellie ,

 

Thanks for the reply.

 

Would you be able to create a new account for testing purposes and see how it behaves?

 

Keep us posted on the results,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

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