How can I report an album hosted on spotify with poor sound quality?

[mrbizzles]

I want to add https://open.spotify.com/track/5Ksdf6hHQKYJ3pvDD9GW3O?si=7122b613f6634620 to one of my playlists, but found that the sound quality of the version on spotify is murky compared to how its supposed to sound (see https://www.youtube.com/watch?v=su_7YN4YruU for comparison). The entire album seems to have this issue and was wondering if there is a way to report this to spotify such that they can rehost it with the proper sound quality?

[Novy · Accepted solution]

Hey there @mrbizzles,

Thanks for reaching out and for taking the time to report this to us.

We've gone ahead and forwarded the report to the relevant teams. However, we can't commit to a specific timeline for it to be addressed.

The Community will be here if anything else comes up.

Cheers!

[scottmace]

Novy,

I found a track that sounds like it was poorly ripped from CD - with skips and repeats. The track is "By Myself" from Rupert Holmes off his first album, Widescreen. Is there a way to report these faulty tracks within the app?

Thanks, Scott

[Vasil]

Hey @scottmace,

Thank you for spotting and for reaching out about this!
You can click here to see how you can report such content errors in the future but, for this instance, we've gone ahead and reported it for you 🙂
The right folks are already alerted and are going to take a look at how this can be fixed.

Many thanks and all the best! The Community is here for you in case you need anything else in the meantime. Cheers!

[scottmace]

Thanks! The following track also had similar problems - "The Bitter End"

In the future, I'll follow the instructions you gave me above.