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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • Awilson44
  • Visitor
  • 9986 Views
  • 139 replies
  • 26 likes
  • 9986 Views
  • 139 replies
  • 26 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18799 Views
  • 76 replies
  • 11 likes
  • 18799 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40781 Views
  • 490 replies
  • 16 likes
  • 40781 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19536 Views
  • 443 replies
  • 10 likes
  • 19536 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16583 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16583 Views
  • 146 replies
  • 13 likes

Can't save new albums to my library

Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar. Reinstalling does nothing as the problem exists on all platforms. PlanPremium DeviceAll platforms have the same problemOperat...

Spotify_QsSXDicMxT.png
  • Newbie
  • Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar.   Reinstalling does nothing as the problem exists on all plat...
  • Taylith
  • Rising Star 3
  • 124 Views
  • 1 replies
  • 1 likes
  • 124 Views
  • 1 replies
  • 1 likes

Number of followers not visible

I cannot see the number of followers on my playlists. Why is that so?

  • Visitor
  • I cannot see the number of followers on my playlists. Why is that so?
  • Amayy
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Desktop Updates not on app

Hi guys I've made lots of updates to playlists on my PC but cant see these changes in the app on my phone. Would be great if anyone knows how I can see/replicate the changes on my app many thanks

  • Visitor
  • Hi guys   I've made lots of updates to playlists on my PC but cant see these changes in the app on my phone.  Would be great if anyone knows how I can see/replicate the changes on my app ...
  • Amayy
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Spotify randomly adding tracks to my playlist

Hi I created a playlist in spotify. I accidentally switched on "enhanced" mode, then switched it off again. However spotify keeps adding songs to the playlist, and I cannot see how to remove or block them.I have a pro account.Can anyone help?bestBarr...

  • Newbie
  • Hi  I created a playlist in spotify. I accidentally switched on "enhanced" mode, then switched it off again. However spotify keeps adding songs to the playlist, and I cannot see how to remove o...
  • Amayy
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Clearing my library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 22 Views
  • 1 replies
  • 0 likes
  • 22 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after 10 seconds

Music plays for 10 seconds then it looks as though it’s still playing music but there is no sound.. this happens even with off line downloaded music..help.. I can’t listen to my playlists anymore..

  • Visitor
  • Music plays for 10 seconds then it looks as though it’s still playing music but there is no sound.. this happens even with off line downloaded music..help.. I can’t listen to my playlists anymore..
  • AlejaR
  • Moderator
  • 736 Views
  • 6 replies
  • 1 likes
  • 736 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Liked songs" needs improvement because of duplicate songs

Let me explain why. For example, I like a song from a random playlist and add it to my own playlist. While exploring another songs, sometimes I see the same song that I liked but it is not appearing to be liked. For example check these ones: https://...

  • Regular
  • Let me explain why. For example, I like a song from a random playlist and add it to my own playlist. While exploring another songs, sometimes I see the same song that I liked but it is not appearing ...
  • denizsafk
  • Regular
  • 333 Views
  • 2 replies
  • 1 likes
  • 333 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Playlist Thumbnails Blank

Plan: PremiumCountry: USADevice: PCOperating System: Windows 10 As you can see from this screenshot, I have created many playlists. (You are looking at the contents of my "Chilled" folder.) For some reason, many of them have defaulted to a boring gre...

2022-07-25 16_42_15-Window.png
  • Casual Listener
  • Plan: Premium Country: USA Device: PC Operating System: Windows 10   As you can see from this screenshot, I have created many playlists. (You are looking at the contents...
  • UdderJuice
  • Regular
  • 322 Views
  • 6 replies
  • 1 likes
  • 322 Views
  • 6 replies
  • 1 likes

[iOS][Other] End button to avoid fading in a new song

I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song will end and no new song starts playing.

  • Newbie
  • I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song wil...
  • OscarDC
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 79 Views
  • 1 replies
  • 0 likes

Solved!! What is the difference between "Remove from profile" and "Remove from Your Library"?

PlanPremiumCountryUKDeviceWeb UIOperating SystemWindows 10 My Question or IssueWhen I right click on a playlist, what is the difference between "Remove from profile" and "Remove from Your Library"? (Only appears on playlists by other people, not list...

  • Casual Listener
  • Plan Premium Country UK Device Web UI Operating System Windows 10   My Question or Issue When I right click on a playlist, what is the difference between "Remove from profile" and "Rem...
  • TreyAnastasio
  • Spotify Star
  • 5339 Views
  • 7 replies
  • 0 likes
  • 5339 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution I can't make my Private Album to be Public

So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up as Public, but it's written the album had been made ...

  • Newbie
  • So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up a...
  • Yordan
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Spotify Wrapped 2022 and 2021 not showing to public

Hey, I've had this issue since last year. My Spotify-generated Wrapped playlists for 2021 and 2022 are checked as public but don't show up on my profile. The individual links to the playlists also come up blank in Chrome and Safari. When I use my mom...

  • Casual Listener
  • Hey, I've had this issue since last year. My Spotify-generated Wrapped playlists for 2021 and 2022 are checked as public but don't show up on my profile. The individual links to the playlists also co...
  • Taylith
  • Rising Star 3
  • 259 Views
  • 1 replies
  • 2 likes
  • 259 Views
  • 1 replies
  • 2 likes

Last Year Wrapped

Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks

  • Newbie
  • Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks
  • Taylith
  • Rising Star 3
  • 79 Views
  • 2 replies
  • 1 likes
  • 79 Views
  • 2 replies
  • 1 likes

My top artist between 2010-2016

Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them. Mattias

  • Newbie
  • Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them.   Mattias  
  • 39 Views
  • 0 replies
  • 0 likes
  • 39 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Show/Hide unavailable songs" option is no longer available

Desktop user My Question or IssueSince the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown in my Liked Songs where previously they were. The option still ...

  • Music Fan
  • Desktop user   My Question or Issue Since the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown i...
  • Yordan
  • Moderator
  • 4224 Views
  • 15 replies
  • 5 likes
  • 4224 Views
  • 15 replies
  • 5 likes

Solved!!Superuser Contribution I can not create collaborative Playlists

Account:Family Plan - PremiumCountry - Argentina Devices:Xiaomi Mi 9T; Macbook Pro M1 2020, Windows 11 PC, iPhone 13Operating Systems:Web player (Chrome), MacOS Client, Windows Client, Android Client and iOS Client My Question or Issue:I can not crea...

  • Newbie
  • Account: Family Plan -  Premium Country - Argentina   Devices: Xiaomi Mi 9T; Macbook Pro M1 2020, Windows 11 PC, iPhone 13 Operating Systems: Web player (Chrome), MacOS Client, Wind...
  • zilson87
  • Visitor
  • 12825 Views
  • 30 replies
  • 2 likes
  • collaborative playlist
    problem
  • 12825 Views
  • 30 replies
  • 2 likes

local files

does anyone know why local files doesnt show on my web player? the only thing that shows up under settings is language

  • Newbie
  • does anyone know why local files doesnt show on my web player? the only thing that shows up under settings is language
  • TreyAnastasio
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I only show my library items in Your Library

When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. However, now I see all the artist's albums instead o...

  • Casual Listener
  • When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. H...
  • Vasil
  • Moderator
  • 170 Views
  • 3 replies
  • 0 likes
  • 170 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to sort music in "Your Library" by Artist, NOT Album?

I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the albums I've liked by ARTIST. Not by "recently adde...

  • Casual Listener
  • I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the...
  • Jentera
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song previously available but suddenly “not playable”

PlanPremiumCountryNorwayDevice(iPhone 13 Pro Max)Operating System(iOS 16.1.1) My Question or Issue Hi, I’m a daily user and subscriber to Spotify (premium). Music being essential to everyday life. Just love it! I’m always eager to expand my library a...

  • Newbie
  •   Plan Premium Country Norway Device (iPhone 13 Pro Max) Operating System (iOS 16.1.1)   My Question or Issue   Hi,   I’m a daily user and subscriber to Spotify (pre...
  • Vasil
  • Moderator
  • 40 Views
  • 1 replies
  • 0 likes
  • 40 Views
  • 1 replies
  • 0 likes