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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

301211 Views

96 replies

90 likes

  • 301211 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mum97

Newbie

164490 Views

237 replies

44 likes

  • 164490 Views
  • 237 replies
  • 44 likes

Solved!!Superuser Contribution Very High Quality Audio download

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have downloaded a large amount of music for offline playback and this week subsequently inc...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

OscarDC

Moderator

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto-Add New Releases

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note, desktopOperating SystemWindows 10 My Question or IssueSo I somehow have a certain artist that, every time they release a new song, it is automatically added to my "Liked Songs" I have set this...

Newbie

Plan Premium Country United States Device Samsung Galaxy note, desktop Operating System Windows 10   My Question or Issue So I somehow have a certain artist that, every time they relea...

Vasil

Moderator

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue replays first song at end, unable to remove

PlanPremiumCountryHungaryDevicePixel 7a, PCOperating SystemAndroid 15, Windows 11 My Question or IssueWhenever I play a song and queue up more songs to play next, the song I started with automatically queues up at the end and plays again once the las...

Regular

Plan Premium Country Hungary Device Pixel 7a, PC Operating System Android 15, Windows 11   My Question or Issue Whenever I play a song and queue up more songs to play next, the song I ...

OscarDC

Moderator

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Reordering Glitch

PlanPremiumCountryPolandDeviceiPhone 12Operating SystemiOS 18.3App version9.0.18.548My Question or IssueWhen editing the order of songs in a playlist, visual glitches occur. In long playlists, an empty space briefly appears at the top, while in short...

Newbie

Plan Premium Country Poland Device iPhone 12 Operating System iOS 18.3 App version 9.0.18.548 My Question or Issue When editing the order of songs in a playlist, visual glitches occur. In ...

Eni

Moderator

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Bug: Incorrect Time Period: Daylist 1900's Instead of 1990's

PlanPremiumCountryAustralia DeviceiPhone16 & DesktopOperating SystemIOS18 & Windows 11 My Question or IssueIt's simply a minor bug or glitch. My daylist for today is listed as 1900's Retro Pop Wednesday Afternoon instead of 1990's Retro Pop.

Casual Listener

  Plan Premium Country Australia   Device iPhone16 & Desktop Operating System IOS18 & Windows 11    My Question or Issue It's simply a minor bug or glitch. My ...

Amay

Spotify Star

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Preview Keeps Replaying

PlanPremiumCountryAustralia DeviceiPhone XR, DesktopOperating SystemiOS 18.1.1, Windows 10 My Question or IssueEvery time I use the little song preview the past few months songs get stuck in a repeat loop and won’t let me preview the full playlist. I...

Casual Listener

Plan Premium Country Australia  Device iPhone XR, Desktop Operating System iOS 18.1.1, Windows 10   My Question or Issue Every time I use the little song preview the past few mont...

Yordan

Moderator

1091 Views

11 replies

3 likes

  • 1091 Views
  • 11 replies
  • 3 likes

Solved!! Liked Songs Playlist out of order

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync. I tried removing every song from my playlist and ...

Casual Listener

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync...

ribezaz

Spotify Star

733 Views

3 replies

1 likes

liked songs
  • 733 Views
  • 3 replies
  • 1 likes

Songs keep getting taken out of my playlist

Today for example I added a song to my playlist. I have a copy playlist from years back that gets every single song put into out of habit as I used to accidentally undownload all my music and not be able to listen to it on the way to school. Anyway a...

Visitor

Today for example I added a song to my playlist. I have a copy playlist from years back that gets every single song put into out of habit as I used to accidentally undownload all my music and not be...

ribezaz

Spotify Star

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist “For You”

PlanPremiumCountryBelgiumDeviceIPhone 13, Macbook Pro, iPad Pro, Lenovo Laptop …Operating SystemiOS & iPad OS 18.3, MacOS, Windows 11 My Question or IssueSince a few days all the playlist “For You” (Daily Mixes, Rock-Mix, Chill-Mix, …) are acting wei...

Casual Listener

Plan Premium Country Belgium Device IPhone 13, Macbook Pro, iPad Pro, Lenovo Laptop … Operating System iOS & iPad OS 18.3, MacOS, Windows 11   My Question or Issue Since a few days...

boazkeecherils

Newbie

455 Views

3 replies

1 likes

  • 455 Views
  • 3 replies
  • 1 likes

Superuser Contribution map copy

can i copy a map to a playlist? So the numbers in the map (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemap issue

Casual Listener

can i copy a map to a playlist? So the numbers in the map  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue map issue

Yordan

Moderator

292 Views

3 replies

0 likes

  • 292 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to stop songs from an artist to be automatically liked when released?

Some time back I pre-saved a song by an artist "HUTS" but since then every song that they've released was immediately added to my liked songs. Are they automatically pre-saved? How do I stop this?

Visitor

Some time back I pre-saved a song by an artist "HUTS" but since then every song that they've released was immediately added to my liked songs. Are they automatically pre-saved? How do I stop this?

Novy

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Random songs playing in my playlist when smart shuffling

Its like the playlist is playing recommended songs instead of the playlist, plays different songs each time happens often

Casual Listener

Its like the playlist is playing recommended songs instead of the playlist, plays different songs each time happens often

PaulAmison

Casual Listener

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists problem. ..

Hi, I haven't updated for 3 days (new product radar, day mix)**bleep** premium region Tajikistan

Roadie

Hi, I haven't updated for 3 days (new product radar, day mix)**bleep** premium region Tajikistan

OBIDJON_ABDIEV

Roadie

662 Views

7 replies

0 likes

  • 662 Views
  • 7 replies
  • 0 likes

Superuser Contribution How can I change the automatic download into my own created playlist?

When I like a song it goes automatically into liked songs. I like to go into my own folder let’s call it 2025…

Visitor

When I like a song it goes automatically into liked songs. I like to go into my own folder let’s call it 2025…

Joan

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists & Daily Mixes

Hello, I Need Help, I Tried Clear Cache & Remove Download but Unfortunately, Isn't Working and Loading a New Artist and Daily Mixes  , I need a Fix, Thanks

Music Fan

Hello, I Need Help, I Tried Clear Cache & Remove Download but Unfortunately, Isn't Working and Loading a New Artist and Daily Mixes     , I need a Fix, Thanks 

Vasil

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar is missing

My Release Radar playlist is missing. It's been missing since sometime last year and I'd really like to find a way to get it back. I've read multiple other threads reporting this issue, but it seems that a more widespread Release Radar issue was reso...

Casual Listener

My Release Radar playlist is missing. It's been missing since sometime last year and I'd really like to find a way to get it back.   I've read multiple other threads reporting this issue, but ...

Yordan

Moderator

1249 Views

1 replies

0 likes

  • 1249 Views
  • 1 replies
  • 0 likes

Superuser Contribution An album I didn't add to library keeps reappearing in it

For I think years now I've had this glitch with the un-remastered A Day at the Races by Queen - which isn't even on their profile - added to my library for some reason. I didn't add it, nor did I want to, it added it by itself and I can't really remo...

Casual Listener

For I think years now I've had this glitch with the un-remastered A Day at the Races by Queen - which isn't even on their profile - added to my library for some reason. I didn't add it, nor did I wan...

Susan_GP

Moderator

464 Views

4 replies

0 likes

  • 464 Views
  • 4 replies
  • 0 likes

Superuser Contribution Collaborative playlists

I don’t know if, when I turned my friend and I’s collaborative playlist private, they still have it saved on their library. It doesn’t say saved, but it still shows them as a collaborator. Is the playlist still in their library?

Visitor

I don’t know if, when I turned my friend and I’s collaborative playlist private, they still have it saved on their library. It doesn’t say saved, but it still shows them as a collaborator. Is the pla...

Vasil

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Custom cover art for my playlist

Hi, when it got out in beta, i got the option to custom my own cover art and it was so cool. Now i dont know why but I dont get the option anymore either on my pc or phone. Can someone help me to fixe that issue? Thank you!

Newbie

Hi, when it got out in beta, i got the option to custom my own cover art and it was so cool. Now i dont know why but I dont get the option anymore either on my pc or phone. Can someone help me to fix...

Vasil

Moderator

1042 Views

1 replies

0 likes

Cover Art
  • 1042 Views
  • 1 replies
  • 0 likes

Create AI Playlist does not show up

PlanPremium IndividualCountryNigeriaDeviceRedmi Note 13(Xiaomi)Operating SystemAndroid 14My Question or IssueI live in Nigeria but i dont have ai playlist

Newbie

Plan Premium Individual Country Nigeria Device Redmi Note 13(Xiaomi) Operating System Android 14 My Question or Issue I live in Nigeria but i dont have ai playlist

Luan

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes