Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
118893 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
568322 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
304258 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
220001 Views
95 replies
9 likes
When I want to add a song to my playlist, it says that it has 288 songs and 12 episodes. But I can't see the episodes that are added to the playlist. How can I see them?
When I want to add a song to my playlist, it says that it has 288 songs and 12 episodes. But I can't see the episodes that are added to the playlist. How can I see them?
Moderator
1422 Views
3 replies
0 likes
Where is the option to play only liked songs of a particular artist using the web browser version?
Where is the option to play only liked songs of a particular artist using the web browser version?
Spotify Star
120 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktop, Also Samsung Smart TVOperating SystemWindows 11, Also Tizen My Question or IssueI am a brand new user to Spotify, but a long time user of Pandora. I subscribed to Spotify to try the AI AutoDJ. I also imported all m...
Plan Premium Country USA Device Desktop, Also Samsung Smart TV Operating System Windows 11, Also Tizen My Question or Issue I am a brand new user to Spotify, but a long time ...
Moderator
1559 Views
1 replies
0 likes
PlanFree/Premium IssueHi Spotify lovers! I believe I might have some issues with some of the songs I saved on my Spotify Library. These songs might not sound as normal (I feel like they might sound at a bit less than 128kbps MP3); even though I toggl...
Plan Free/Premium Issue Hi Spotify lovers! I believe I might have some issues with some of the songs I saved on my Spotify Library. These songs might not sound as normal (I feel l...
Moderator
983 Views
3 replies
0 likes
Desktop app on Windows 10 My Question or IssueIs it possible to select and delete a lot of new folders at once? My cat layed on my keyboard and created many thousands of folders.... ! Deleting them 1 by 1 is driving me crazy
Desktop app on Windows 10 My Question or Issue Is it possible to select and delete a lot of new folders at once? My cat layed on my keyboard and created many thousands of folders.... ! Dele...
Spotify Star
165 Views
1 replies
1 likes
PlanPremium DuoCountryUKDeviceS24UltraOperating SystemAndroid 16 My Question or IssueThis has happened on and off for a few months and only on certain episodes however the problem has become much more widespread today in that I cannot add any episode...
Plan Premium Duo Country UK Device S24Ultra Operating System Android 16 My Question or Issue This has happened on and off for a few months and only on certain episodes however the pr...
Moderator
507 Views
1 replies
0 likes
To preface this is a free account I attempted to play any form of music weather that be through liked songs or playlists however no music would play and instead a pop up appeared saying that I had discovered a premium feature and would need premium I...
To preface this is a free account I attempted to play any form of music weather that be through liked songs or playlists however no music would play and instead a pop up appeared sayin...
Moderator
820 Views
3 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceChromebookOperating SystemGoogle Chrome OS My Question or IssueFor the past couple weeks, my spotify web player has had an issue with albums. On some albums, it doesn't show which songs I've liked on it. Howe...
Plan Free/Premium Country United States Device Chromebook Operating System Google Chrome OS My Question or Issue For the past couple weeks, my spotify web player has had an issue wit...
Newbie
8193 Views
16 replies
1 likes
PlanPremiumCountryUSA Device(iPhone 12, Macbook Pro 2021)Operating System(Mac OS, iOS) My Question or IssueHi, release radar isn't updating on my apps (either phone or laptop). I've deleted the app on both devices and reinstalled. No change. Logged o...
Plan Premium Country USA Device (iPhone 12, Macbook Pro 2021) Operating System (Mac OS, iOS) My Question or Issue Hi, release radar isn't updating on my apps (either phone or...
Newbie
25774 Views
70 replies
7 likes
How to Completely Stop Spotify from Recommending Russian Music?I am Ukrainian, and I am outraged that the platform continues to push Russian music on me. I don’t listen to it, I don’t like it, I don’t add it to my playlists, yet it still appears in m...
How to Completely Stop Spotify from Recommending Russian Music? I am Ukrainian, and I am outraged that the platform continues to push Russian music on me. I don’t listen to it, I don’t like it, I do...
Casual Listener
1476 Views
2 replies
3 likes
Я относился к украинскому языку параллельно, но и за вас я его начинаю ненавидеть Почему мне рекомендуют песни на украинском языке, аааааа?
Я относился к украинскому языку параллельно, но и за вас я его начинаю ненавидеть Почему мне рекомендуют песни на украинском языке, аааааа?
Casual Listener
855 Views
2 replies
5 likes
Sometimes i want to listen to a few songs and start, after hearing this songs, with a playlist. And if a song gets on my mind, i wanna add it to the queue. problem: if i add a playlist to the queue, all songs are added. solution: i want the same beha...
Sometimes i want to listen to a few songs and start, after hearing this songs, with a playlist. And if a song gets on my mind, i wanna add it to the queue. problem: if i add a playlist to the ...
Spotify Star
246 Views
1 replies
0 likes
PlanPremium FamilyCountryUnited Kingdom DeviceiPhone 13Operating SystemiOS 26.2.1 My Question or IssueMy listening stats say I have played a song 90 times when I only recall streaming it once, is there any way to correct this?
Plan Premium Family Country United Kingdom Device iPhone 13 Operating System iOS 26.2.1 My Question or Issue My listening stats say I have played a song 90 times when I only re...
Moderator
1352 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 13Operating SystemiOS 26 My Question or Issuei've recently added a song to my local files on my mobile. all of the files are on my phone, and yes i have copied the file into the spotify folder in the files app. when i go to pl...
Plan Premium Device iPhone 13 Operating System iOS 26 My Question or Issue i've recently added a song to my local files on my mobile. all of the files are on my phone, and yes i have c...
Spotify Star
153 Views
1 replies
1 likes
PlanPremium CountryCanada DeviceS24 ultra, Amazon Echo gen2, Amazon Echo gen3, Android auto, Windows 11 Operating SystemAndroid 16, Amazon Echo, Android auto, Windows 11. Everything is up to date. My Question or IssueI work out in the garage listing ...
Plan Premium Country Canada Device S24 ultra, Amazon Echo gen2, Amazon Echo gen3, Android auto, Windows 11 Operating System Android 16, Amazon Echo, Android auto,...
Casual Listener
182 Views
2 replies
1 likes
I would love to be able to search ONLY within my Liked Songs collection to find a particular song I want to listen to. I want to be able to go to Search, type in a song or artist, and have the found item appear highlighted in green amongst the rest o...
I would love to be able to search ONLY within my Liked Songs collection to find a particular song I want to listen to. I want to be able to go to Search, type in a song or artist, and have the found ...
Newbie
2734 Views
2 replies
1 likes
PlanPremiumCountryCanada DevicePixel 8aOperating SystemAndroid My Question or IssueMy Spotify on my phone won't load any playlist, I've tried to uninstall reinstall, force quiting, clearing my cache, and restarting my phone multiple times. Nothing se...
Plan Premium Country Canada Device Pixel 8a Operating System Android My Question or Issue My Spotify on my phone won't load any playlist, I've tried to uninstall reinstall, for...
Moderator
610 Views
3 replies
0 likes
There is no support. There are only company approved pre-written messages and time wasting. This is the "escalated" support person. Dump Spotify, they do not care about you, let this cesspit become AI customers listening to AI generated "music". Jabi...
There is no support. There are only company approved pre-written messages and time wasting. This is the "escalated" support person. Dump Spotify, they do not care about you, let this cesspit...
148 Views
0 replies
0 likes
Spotify VersionTried on Spotify Web, Spotify Windows 10 app and also on the Android app. My Question or IssueI started using Spotify in 2015, but no matter how hard I look for it, I can only find my "Your Top Songs" playlists for the years 2016-2020,...
Spotify Version Tried on Spotify Web, Spotify Windows 10 app and also on the Android app. My Question or Issue I started using Spotify in 2015, but no matter how hard I look for it, I can ...
Music Fan
2127 Views
2 replies
0 likes
PlanPremium / FamilyCountryCanadaDeviceiPhone 15Operating System26.2.1 My Question or IssueMy local files quit playing today. I uninstalled rebooted and reinstalled spotify. I made sure local audio files was on and visible. Logged out and logged in. ...
Plan Premium / Family Country Canada Device iPhone 15 Operating System 26.2.1 My Question or Issue My local files quit playing today. I uninstalled rebooted and reinstalled spo...
Casual Listener
241 Views
2 replies
0 likes
