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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299882 Views

96 replies

90 likes

  • 299882 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163892 Views

235 replies

44 likes

  • 163892 Views
  • 235 replies
  • 44 likes

Superuser Contribution Add back the ability to see the date I made my personal playlists

I know you guys removed the ability to see when songs were added but I have so many playlists I just want to see when the original playlist was created, not individual songs

Visitor

I know you guys removed the ability to see when songs were added but I have so many playlists I just want to see when the original playlist was created, not individual songs 

Josieee_Posieee

Visitor

483 Views

2 replies

3 likes

  • 483 Views
  • 2 replies
  • 3 likes

How to fix an out of order album?

I wanted to listen to this album, but all of the songs are out of order, and the ones circled aren’t even from the album. How do I fix this?

Newbie

I wanted to listen to this album, but all of the songs are out of order, and the ones circled aren’t even from the album.  How do I fix this?

Bittencourt

Spotify Star

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on tesla wont play my liked songs in the order that are shown

PlanPremium CountryTurkey DeviceTesla Model Y, software v12 (2025.2.6) Hi,Spotify on my Tesla won't play my liked songs in the order they are in the playlist. Shuffle is off, and there is no problem when playing other playlists. There are 700 songs i...

Casual Listener

Plan Premium   Country Turkey   Device Tesla Model Y, software v12 (2025.2.6)   Hi, Spotify on my Tesla won't play my liked songs in the order they are in the playlist. Shuff...

Dessi

Moderator

931 Views

5 replies

0 likes

  • 931 Views
  • 5 replies
  • 0 likes

Help! Greyed Out Songs from a niche artist!

PlanFreeCountryUnited KingdomDevicesWindows PC, Samsung Galaxy A13Operating SystemWindows 10, Android 14 My Question or IssueHello Support, i have been looking for an album from a niche artist recently and have the link, but everything is grayed out....

Visitor

Plan Free Country United Kingdom Devices Windows PC, Samsung Galaxy A13 Operating System Windows 10, Android 14   My Question or Issue Hello Support, i have been looking for an album f...

Anyk17

Spotify Star

156 Views

1 replies

0 likes

  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Picture in Discover this week playlist is not me, but my friend

Hi, for the past two weeks I've noticed that the "Discover this week" playlist is showing a picture of my friend instead of me even though it says it was created for me (plus my handle). In my account I can see the picture is the one I use, but only ...

Regular

Hi, for the past two weeks I've noticed that the "Discover this week" playlist is showing a picture of my friend instead of me even though it says it was created for me (plus my handle). In my accoun...

Dessi

Moderator

2257 Views

20 replies

0 likes

  • 2257 Views
  • 20 replies
  • 0 likes

Superuser Contribution How can I restore the liked song to 28.04.2022? But only Liked song, not ac

28.04.2022 I accidentally deleted all my liked song. Can I restore the songs before delete? But leave all my existing playlists)

Newbie

28.04.2022 I accidentally deleted all my liked song. Can I restore the songs before delete? But leave all my existing playlists)

Joan

Moderator

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to speed up the playback of local files on Spotify?

PlanPremiumCountryU.S.DeviceWindowsOperating SystemWindows 11 Hello all, I am looking for a way to increase the playback speed of local files on Spotify. I have audiobooks in FLAC format that I can pull up on spotify, but I don't see the same option ...

Visitor

Plan Premium Country U.S. Device Windows Operating System Windows 11   Hello all, I am looking for a way to increase the playback speed of local files on Spotify. I have audiobooks in F...

Joan

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

About downloading songs with a premium subscription

Good afternoon, if I downloaded playlists from Spotify with premium, and my subscription has expired, the downloaded playlists will remain and can I listen to them without the Internet?

Visitor

Good afternoon, if I downloaded playlists from Spotify with premium, and my subscription has expired, the downloaded playlists will remain and can I listen to them without the Internet?  

AdamDamon

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with Spotify after going premium

PlanFree/PremiumCountry Device(iPhone 12 ,Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 12 ,Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my saved playlists from other users say it is made by me

For some reason all my saved playlists from other users are all listed as made by me and because of this I can’t filter out my own playlists that I actually made!! PlanFPremiumCountryMalaysiaDevice(iPhone 14 pro)Operating System(iOS 16) My Question o...

Casual Listener

For some reason all my saved playlists from other users are all listed as made by me and because of this I can’t filter out my own playlists that I actually made!! 😭 Plan FPremium Country Malays...

MyliM

Casual Listener

248 Views

4 replies

0 likes

  • 248 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tracklist and interface for an album are random and out of order but play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is music replaced by other versions?

Hello, recently one of the favorite music of the moment has been replaced by another not very good version. The music is New Jeans - Jersey Club by Dxrkaii, Jiandro I'm really sad, I open Spotify regularly to listen to it.If someone has an explanatio...

Casual Listener

Hello, recently one of the favorite music of the moment has been replaced by another not very good version. The music is New Jeans - Jersey Club by Dxrkaii, Jiandro I'm really sad, I open Spotify reg...

AlejaR

Moderator

2123 Views

9 replies

2 likes

  • 2123 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Very High Quality Audio download

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have downloaded a large amount of music for offline playback and this week subsequently inc...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

OscarDC

Moderator

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto-Add New Releases

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note, desktopOperating SystemWindows 10 My Question or IssueSo I somehow have a certain artist that, every time they release a new song, it is automatically added to my "Liked Songs" I have set this...

Newbie

Plan Premium Country United States Device Samsung Galaxy note, desktop Operating System Windows 10   My Question or Issue So I somehow have a certain artist that, every time they relea...

Vasil

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue replays first song at end, unable to remove

PlanPremiumCountryHungaryDevicePixel 7a, PCOperating SystemAndroid 15, Windows 11 My Question or IssueWhenever I play a song and queue up more songs to play next, the song I started with automatically queues up at the end and plays again once the las...

Regular

Plan Premium Country Hungary Device Pixel 7a, PC Operating System Android 15, Windows 11   My Question or Issue Whenever I play a song and queue up more songs to play next, the song I ...

OscarDC

Moderator

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Reordering Glitch

PlanPremiumCountryPolandDeviceiPhone 12Operating SystemiOS 18.3App version9.0.18.548My Question or IssueWhen editing the order of songs in a playlist, visual glitches occur. In long playlists, an empty space briefly appears at the top, while in short...

Newbie

Plan Premium Country Poland Device iPhone 12 Operating System iOS 18.3 App version 9.0.18.548 My Question or Issue When editing the order of songs in a playlist, visual glitches occur. In ...

Eni

Moderator

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Bug: Incorrect Time Period: Daylist 1900's Instead of 1990's

PlanPremiumCountryAustralia DeviceiPhone16 & DesktopOperating SystemIOS18 & Windows 11 My Question or IssueIt's simply a minor bug or glitch. My daylist for today is listed as 1900's Retro Pop Wednesday Afternoon instead of 1990's Retro Pop.

Casual Listener

  Plan Premium Country Australia   Device iPhone16 & Desktop Operating System IOS18 & Windows 11    My Question or Issue It's simply a minor bug or glitch. My ...

Amay

Spotify Star

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Preview Keeps Replaying

PlanPremiumCountryAustralia DeviceiPhone XR, DesktopOperating SystemiOS 18.1.1, Windows 10 My Question or IssueEvery time I use the little song preview the past few months songs get stuck in a repeat loop and won’t let me preview the full playlist. I...

Casual Listener

Plan Premium Country Australia  Device iPhone XR, Desktop Operating System iOS 18.1.1, Windows 10   My Question or Issue Every time I use the little song preview the past few mont...

Yordan

Moderator

1073 Views

11 replies

3 likes

  • 1073 Views
  • 11 replies
  • 3 likes

Solved!! Liked Songs Playlist out of order

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync. I tried removing every song from my playlist and ...

Casual Listener

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync...

ribezaz

Spotify Star

703 Views

3 replies

1 likes

liked songs
  • 703 Views
  • 3 replies
  • 1 likes