Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 257976 Views
  • 87 replies
  • 87 likes
  • 257976 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Uthegen
  • Regular
  • 118742 Views
  • 216 replies
  • 43 likes
  • 118742 Views
  • 216 replies
  • 43 likes

Superuser Contribution Disliked and blocked artists keep showin up in Release Radar

PlanPremiumCountryIsrael DevicePixel 4 / Multiple desktopsOperating SystemAndroid 11 / Ubuntu 21.10 / Windows 10 My Question or IssueUnderstandably Release Radar doesn't always have the best songs and artists for me. But The issues is that I keep get...

  • Regular
  • Plan Premium Country Israel   Device Pixel 4 / Multiple desktops Operating System Android 11 / Ubuntu 21.10 / Windows 10   My Question or Issue Understandably Release Radar ...
  • i21ubt1l3nytbganjjgb
  • Casual Listener
  • 5632 Views
  • 28 replies
  • 16 likes
  • 5632 Views
  • 28 replies
  • 16 likes

General Complaint

For the love of god stop arbitrarily changing everything! I have used Spotify religiously for over ten years. First as a kid just using the free version and as a premium user since 2017. The UI changes in random, arbitrary ways at random intervals an...

  • Visitor
  • For the love of god stop arbitrarily changing everything!   I have used Spotify religiously for over ten years. First as a kid just using the free version and as a premium user since 2017. The...
  • 120 Views
  • 0 replies
  • 1 likes
  • 120 Views
  • 0 replies
  • 1 likes

Superuser Contribution Poor matches foreign songs on my release radar

My release radar has changed to be totally foreign songs even though I do not like any of the artists. It’s like someone else has created the list or I have been hacked as none of my liked artists are anything like the ones showing.

  • Visitor
  • My release radar has changed to be totally foreign songs even though I do not like any of the artists. It’s like someone else has created the list or I have been hacked as none of my liked artists ar...
  • Novy
  • Moderator
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

Spotify, PLEASE. Let me repeat one song.

PlanPremium BasicCountrySouth KoreaDeviceSamsung Galaxy S25 UltraOperating SystemAndroid 15 My Question or Issue Spotify is basically a music player app, right? Then why won't you let me keep one song on repeat?Because, no matter what OS I use, iOS, ...

  • Casual Listener
  • Plan Premium Basic Country South Korea Device Samsung Galaxy S25 Ultra Operating System Android 15     My Question or Issue   Spotify is basically a music player app, right...
  • hanarim
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! Artist Discographies No Longer In Chronological Order

PlanPremiumCountryUSADeviceMultiple devicesOperating SystemWindows 11, Android 14 My Question or IssueUp until yesterday, when I go to an artist page and choose to see all releases, they would show in chronological order, which is perfect because I'm...

  • Newbie
  • Plan Premium Country USA Device Multiple devices Operating System Windows 11, Android 14   My Question or Issue Up until yesterday, when I go to an artist page and choose to see all re...
  • djlonboy
  • Casual Listener
  • 3167 Views
  • 11 replies
  • 9 likes
  • 3167 Views
  • 11 replies
  • 9 likes

When I try to add a new song to my playlist, it says it's already in there, but it isn't!

I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8. For the past few days, I've been trying to add a couple of songs to my playlist and it says they're already there, but they aren't. Please help!

  • Visitor
  • I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8.  For the past few days, I've been trying to add a couple of songs to my playlist and it say...
  • Lisachloe
  • Newbie
  • 2440 Views
  • 13 replies
  • 0 likes
  • 2440 Views
  • 13 replies
  • 0 likes

I already have a spotify artist profile because of a song I uploaded before

I already have a spotify artist profile because of a song I uploaded before with a distributor, but now I just uploaded my song with a different distribution company and the company created another spotify account for me pls I would like to add the n...

  • Visitor
  • I already have a spotify artist profile because of a song I uploaded before with a distributor, but now I just uploaded my song with a different distribution company and the company created another s...
  • Bittencourt
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i make a playlist private on the web player ?

my issuefew weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. id ont want it publicim using a windows laptop.on chro...

  • Visitor
  • my issue few weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. i...
  • BNYTBwpDUAQWKt7B
  • Regular
  • 28479 Views
  • 9 replies
  • 3 likes
  • 28479 Views
  • 9 replies
  • 3 likes

Superuser Contribution Liked albums don't get added to my 'liked songs' Spotify playlist.

PlanPremium (family)UK DeviceSamsung galaxy S20 FE, Macbook air 2019, PC etc.Operating SystemRunning most current software on all devices. My Question or IssueHi, When I like albums (press the 'save to your library' heart next to the download button)...

  • Newbie
  • Plan Premium (family) UK   Device Samsung galaxy S20 FE, Macbook air 2019, PC etc. Operating System Running most current software on all devices.   My Question or Issue Hi, &nbsp...
  • Carl1to
  • Visitor
  • 2273 Views
  • 5 replies
  • 1 likes
  • 2273 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google Home stopped playing personalized playlists

PlanPremiumCountryUSA DeviceGoogle HomeOperating SystemGoogle Home My Question or IssueMy Google Home randomly stopped playing my personalized playlists. It had not been an issue before. I've looked around and cleared cache's both in Google and on Sp...

  • Visitor
  • Plan Premium Country USA   Device Google Home Operating System Google Home   My Question or Issue My Google Home randomly stopped playing my personalized playlists. It had not be...
  • Lmcphee
  • Visitor
  • 1344 Views
  • 2 replies
  • 4 likes
  • 1344 Views
  • 2 replies
  • 4 likes

Superuser Contribution WHY IS THE QUEUE LIMITED TO ONLY 50 (or 81) SONGS WHEN I HAVE 700+ IN MY PLAYLIST !!!!!

Why am I not allowed to enjoy my playlist in its entiretyYou ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!!Your interface because of this limit is absolutely worthless and source of immense frustrationWhat is...

  • Music Fan
  • Why am I not allowed to enjoy my playlist in its entirety You ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!! Your interface because of this limit is absolu...
  • ManLikeSam
  • Visitor
  • 31472 Views
  • 101 replies
  • 45 likes
  • 31472 Views
  • 101 replies
  • 45 likes

Songs missing from playlist

Premium Plan I have had a playlist for over 10 years that I add to continuously and when I went to access it now only shows 47 songs and the last song added is from 2012. There are hundreds of songs now missing from that playlist. Anyone know how to ...

  • Visitor
  • Premium Plan   I have had a playlist for over 10 years that I add to continuously and when I went to access it now only shows 47 songs and the last song added is from 2012.  There are hun...
  • Amay
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Can't Add Songs to my Playlist

Premium Duo Plan/Windows 11 Home Laptop and iphone/USASpotify for Windows (64 bit)1.2.56.502.ga68d2d4f I can't add songs to my playlist. When I try to add them I get the select play list window, but it doesn't recognize the play list name if I type i...

  • Visitor
  • Premium Duo Plan/Windows 11 Home Laptop and iphone/USA Spotify for Windows (64 bit) 1.2.56.502.ga68d2d4f   I can't add songs to my playlist.    When I try to add them I get the sel...
  • Amay
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution queue playlists

hey so you know how you can add songs to your queue right? of course you know that. i think it would be very convenient if you could add an entire playlist to your queue. this way you get to listen to all of your favourite playlists one after another...

  • Visitor
  • hey so you know how you can add songs to your queue right? of course you know that.  i think it would be very convenient if you could add an entire playlist to your queue. this way you get to l...
  • WillowWolf
  • Visitor
  • 2338 Views
  • 8 replies
  • 0 likes
  • 2338 Views
  • 8 replies
  • 0 likes

Superuser Contribution When On My Chromebook, My Home Page And Playlists Refuse To Load?

(I Type Like This The Whole Time) This Isn’t A Consistent Problem (Yet) But This Is The Second Time This Has Happened And It’s Not Going Away This Time. When I Open The Spotify App On My Chromebook, I Get A Message That Says “Something Went Wrong. Se...

  • Newbie
  • (I Type Like This The Whole Time)         This Isn’t A Consistent Problem (Yet) But This Is The Second Time This Has Happened And It’s Not Going Away This Time.     ...
  • Ryujinismyfavperson
  • Casual Listener
  • 1209 Views
  • 7 replies
  • 1 likes
  • 1209 Views
  • 7 replies
  • 1 likes

Superuser Contribution Play Spotify on more than 1 local speaker

I have like 10 Sonos devices throughout my house. I have Spotify premium. How can I play a song on more than one Sonos device at a time using the Spotify app? I have searched a bunch and found some posts about Spotify “groups” which was replaced by “...

  • Regular
  • I have like 10 Sonos devices throughout my house. I have Spotify premium. How can I play a song on more than one Sonos device at a time using the Spotify app?   I have searched a bunch and fou...
  • MBook
  • Visitor
  • 7142 Views
  • 5 replies
  • 0 likes
  • 7142 Views
  • 5 replies
  • 0 likes

Superuser Contribution Adding playlist to Liked Songs shows up as "Something went wrong"

PlanPremiumCountryUSAOperating SystemWindows 11 My Question or IssueTo my own surprise I have recently hit the big 10k songs in one playlist milestone. Hooray for me, but I can't add anymore and that's all I planned on doing. After a few minutes of s...

  • Casual Listener
  • Plan Premium Country USA Operating System Windows 11   My Question or Issue To my own surprise I have recently hit the big 10k songs in one playlist milestone. Hooray for me, but I can't...
  • M7T31
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Listening to whole library all at once

My Question or IssueHi,To my knowledge, there is no option to listen to your whole library directly (either randomly or from artists from A to Z, for instance). The only solution I found was to create a 'my library' playlist where I would add every s...

  • Visitor
  • My Question or Issue Hi, To my knowledge, there is no option to listen to your whole library directly (either randomly or from artists from A to Z, for instance). The only solution I found was to c...
  • Yordan
  • Moderator
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

Superuser Contribution 2024/10: What does hiding a song in my playlist do?

Plan: PremiumCountry: USADevice: Motorola, Moto-G-Power (2021) Unlocked, (Using T-Mobile)Operating System: Android 11 My Question or Issue: TLDR: How does hiding songs on a playlist effect it?Greetings all, I searched for my issue in both FAQs that I...

  • Roadie
  • Plan: Premium Country: USA Device: Motorola, Moto-G-Power (2021) Unlocked, (Using T-Mobile) Operating System: Android 11   My Question or Issue:    TLDR: How does...
  • Not applicable
  • 1664 Views
  • 6 replies
  • 0 likes
  • Hiding
    playlist
  • 1664 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify adds random songs to my ”Liked Songs” playlist

PlanPremiumCountryRomaniaDeviceSamsung phone & personal computerOperating SystemAndroid & Windows 10 My Issue:Spotify keeps adding random songs to my ”Liked Songs” playlist.What does this mean? My ”Liked Songs” playlist contains all kind of songs I d...

  • Regular
  • Plan Premium Country Romania Device Samsung phone & personal computer Operating System Android & Windows 10   My Issue: Spotify keeps adding random songs to my ”Liked Songs” pl...
  • Sandman4
  • Casual Listener
  • 30835 Views
  • 60 replies
  • 5 likes
  • 30835 Views
  • 60 replies
  • 5 likes