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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304837 Views

97 replies

91 likes

  • 304837 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171638 Views

242 replies

44 likes

  • 171638 Views
  • 242 replies
  • 44 likes

Smart Shuffle broken after recent update

Ever since my app updated I can no longer use smart shuffle on my liked songs Playlist. If I try to pick a song with smart shuffle on, the app will freeze and play nothing, and if I hit the play button at the top it will always play the same 10 songs...

Visitor

Ever since my app updated I can no longer use smart shuffle on my liked songs Playlist. If I try to pick a song with smart shuffle on, the app will freeze and play nothing, and if I hit the play butt...

osornios

Spotify Star

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Solved!! Excluded playlist still being used

PlanPremiumCountryCanadaDeviceSamsung A35Operating SystemAndroid 14My Question or IssueMy wife and I have a shared/combined playlist that was from Spotify, in it is usually the combination of our liked songs. We also use Sleep playlists overnight and...

Newbie

Plan Premium Country Canada Device Samsung A35 Operating System Android 14 My Question or Issue My wife and I have a shared/combined playlist that was from Spotify, in it is usually the comb...

MateusM

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artists showing in Recently Played Artists list despite being in private session

DevicesAll devices Operating SystemAll OSs My Question or IssuePretty self explanatory: artists are suddenly showing up in my Recently Played Artists list despite me being in a Private Session. This never used to be the case, but I noticed it started...

Casual Listener

Devices All devices   Operating System All OSs   My Question or Issue Pretty self explanatory: artists are suddenly showing up in my Recently Played Artists list despite me being in ...

Dessi

Moderator

1638 Views

7 replies

1 likes

  • 1638 Views
  • 7 replies
  • 1 likes

Superuser Contribution Your Library desktop issues

I got problems again after updating my desktop app a few weeks ago. Seems after last update a few days ago i got more problems. I tried to add an album to My Library. Since yesterday this gave the problem that the album i tried to save didn't and doe...

Roadie

  I got problems again after updating my desktop app a few weeks ago. Seems after last update a few days ago i got more problems.   I tried to add an album to My Library. Si...

Lanciano007

Roadie

2816 Views

10 replies

1 likes

  • 2816 Views
  • 10 replies
  • 1 likes

What happened to Multi-select in Desktop

I'm seeing a number of articles going back to 2017, but I recall being able to multi-select (Shift+Select or Ctrl+Select or Ctrl+Shift) like a standard file system, applied to songs, podcasts, etc. to operate on them all at once (move, delete). This ...

Newbie

I'm seeing a number of articles going back to 2017, but I recall being able to multi-select (Shift+Select or Ctrl+Select or Ctrl+Shift) like a standard file system, applied to songs, podcasts, etc. t...

MateusM

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Lost Artist and Playlists

PlanPremiumCountryGermanyDevicePixel 6 ProOperating SystemAndroid 15 My Question or IssueHi, on my phone, today I lost nearly all my artists (the last 4 I added are there) and all playlists which where not created by me. My mixtapes are gone, my save...

Casual Listener

Plan Premium Country Germany Device Pixel 6 Pro Operating System Android 15   My Question or Issue Hi, on my phone, today I lost nearly all my artists (the last 4 I added are there) an...

BeeMah

Casual Listener

773 Views

4 replies

0 likes

  • 773 Views
  • 4 replies
  • 0 likes

Superuser Contribution "On repeat" doesn't refresh on it's own

PlanPremiumCountryUnited StatesDeviceiMacOperating SystemApple My Question or Issue"On repeat" doesn't refresh unless I reset data every three days. Ono top of that, I'm not sure if the songs are changing.

Roadie

Plan Premium Country United States Device iMac Operating System Apple   My Question or Issue "On repeat" doesn't refresh unless I reset data every three days. Ono top of that, I'm not ...

emimeni

Roadie

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Je n’arrive pas a supprimer l’album « vos épisodes » alors qu’il est vide.

Sur mon iPhone 13 mini, impossible de supprimer de ma bibliothèque l’album vos épisodes alors qu’il est complètement vide…

Visitor

Sur mon iPhone 13 mini, impossible de supprimer de ma bibliothèque l’album vos épisodes alors qu’il est complètement vide…  

Novy

Moderator

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution [FEATURE] Add all liked artist songs to a playlist

I’d love to be able to go to an artist and go to the liked all songs from that artist and be able to add them all to a playlist.

Regular

I’d love to be able to go to an artist and go to the liked all songs from that artist and be able to add them all to a playlist. 

Eni

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Songs disappearing from liked songs

PlanFreeCountryIndiaDeviceSamsung Galaxy A33 5GOperating System My Question or IssueI used to have over 3k liked songs, now it suddenly regressed to less than 2.5k...What should I do?

Visitor

Plan Free Country India Device Samsung Galaxy A33 5G Operating System     My Question or Issue I used to have over 3k liked songs, now it suddenly regressed to less than 2.5k... ...

MauriceMV

Spotify Star

225 Views

1 replies

1 likes

  • 225 Views
  • 1 replies
  • 1 likes

How to Completely Stop Spotify from Recommending Russian Music?

How to Completely Stop Spotify from Recommending Russian Music?I am Ukrainian, and I am outraged that the platform continues to push Russian music on me. I don’t listen to it, I don’t like it, I don’t add it to my playlists, yet it still appears in m...

Visitor

How to Completely Stop Spotify from Recommending Russian Music? I am Ukrainian, and I am outraged that the platform continues to push Russian music on me. I don’t listen to it, I don’t like it, I do...

MauriceMV

Spotify Star

436 Views

1 replies

3 likes

  • 436 Views
  • 1 replies
  • 3 likes

Enough

I'm honestly sick of it!1. despite the settings in the application still after listening to the album instead of returning to the beginning (it is looped) you play me other songs of this artist. Why is there this option so that this doesn't happen? I...

Newbie

I'm honestly sick of it! 1. despite the settings in the application still after listening to the album instead of returning to the beginning (it is looped) you play me other songs of this artist. Wh...

174 Views

0 replies

0 likes

  • 174 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs missing

PlanPremiumCountryUSADeviceSamsung Galaxy A53Operating SystemAndroid 14My Question or Issueadded some songs to a playlist today via the app and a few hours later they're missing from the playlist? they're still available and i was able to re-add them...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy A53 Operating System Android 14 My Question or Issue added some songs to a playlist today via the app and a few hours later they're missing fro...

Ivelina

Moderator

338 Views

2 replies

0 likes

  • 338 Views
  • 2 replies
  • 0 likes

Re: Songs not showing in playlist after being added

I can't play a single song on Spotify. Every song I've searched for shows but I can't play even one

Newbie

I can't play a single song on Spotify. Every song I've searched for shows but I can't play even one 

OscarDC

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Transfert de musique

BonjourJ' ai un abonnement duo et j'ai acheter des petits lecteur MP3 pour mes enfants 7 ans et 9 ans car je ne veux pas qu"ils aient accés a des écrans videos mais qu'ils puissent écouter de la musique qu'ils aiment. Je n'arrive pas a transferer leu...

Newbie

Bonjour J' ai un abonnement duo et j'ai acheter des petits lecteur MP3 pour mes enfants 7 ans et 9 ans car je ne veux pas qu"ils aient accés a des écrans videos mais qu'ils puissent écouter de la mu...

Bittencourt

Spotify Star

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring Back the ‘Playlists This Song Is In’ Feature

My Question or IssueHi everyone,I really appreciated the feature that showed which playlists a song is in when I swiped on it. It was super helpful for organizing and discovering my music. I noticed it was removed a couple of months ago—does anyone k...

Casual Listener

My Question or Issue Hi everyone, I really appreciated the feature that showed which playlists a song is in when I swiped on it. It was super helpful for organizing and discovering my music. I noti...

Wavyahmed

Casual Listener

244 Views

2 replies

1 likes

  • 244 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to see only playlists on iphone?

None of the below information is required. However, the more you provide, the easier it will be for us to try to help.PlanPremium DeviceIphone 16 ProOperating SystemLatest iOS My Question or IssueBefore, I could choose permanently in which category I...

Visitor

None of the below information is required. However, the more you provide, the easier it will be for us to try to help. Plan Premium   Device Iphone 16 Pro Operating System Latest iOS &nb...

Ivelina

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify LocalFiles different folders were added create per folder a playlist

PlanPremiumCountryItaly DeviceiPhone 16 Pro Max, Macbook Pro M1 MaxOperating SystemiOS 18, macOS 15 My Question or IssueI have different music from youtube organized in folders for example:NirvanaYoutube mixedLil Peep I have now all the files in the ...

Casual Listener

Plan Premium Country Italy   Device iPhone 16 Pro Max, Macbook Pro M1 Max Operating System iOS 18, macOS 15   My Question or Issue I have different music from youtube organized i...

Maria

Moderator

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I unpin a playlist on iPhone 15 Pro Max, iOS 18.3.2

PlanPremium/DuoiPhone 15 Pro Max iOS 18.3.2 My Question or IssueI can’t unpin playlists in order to pin new ones. I can’t find anything that refers specifically to iPhones. I’d appreciate any help! Thanks!

Regular

Plan Premium/Duo iPhone 15 Pro Max  iOS 18.3.2   My Question or Issue I can’t unpin playlists in order to pin new ones. I can’t find anything that refers specifically to iPhones. I’d ...

Joan

Moderator

678 Views

9 replies

0 likes

  • 678 Views
  • 9 replies
  • 0 likes

Can’t hear my downloads in other countries

I have premium but can’t play my downloads when I’m in other countries?

Visitor

I have premium but can’t play my downloads when I’m in other countries?

MateusM

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes