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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • JohnHowlett
  • Regular
  • 54635 Views
  • 59 replies
  • 61 likes
  • 54635 Views
  • 59 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 24219 Views
  • 44 replies
  • 28 likes
  • 24219 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 120664 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 120664 Views
  • 62 replies
  • 48 likes

Superuser Contribution Changed Mobile, premium account not working

Hello,My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month. How can this issue be resolved as soon as possible. Thank you, Deb...

  • Visitor
  • Hello, My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month.   ...
  • MartinT
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where Has My Library Gone ?

MacOS Premium VersionMy Question or IssueMy library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPhone I can choose "library" at the bottom of the screen as usual but not...

  • Regular
  • MacOS    Premium Version My Question or Issue My library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPho...
  • Yordan
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing Playlists

I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have something to do with quitting out of the app and, upon rel...

  • Casual Listener
  • I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have somethi...
  • MartinT
  • Moderator
  • 615 Views
  • 9 replies
  • 2 likes
  • 615 Views
  • 9 replies
  • 2 likes

Superuser Contribution How do I stop seeing all account members playlists?

PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...

  • Visitor
  •   Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Eni
  • Moderator
  • 164 Views
  • 3 replies
  • 0 likes
  • 164 Views
  • 3 replies
  • 0 likes

Superuser Contribution Im blocked on spotify, will our mix still update as normal or pause?

PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...

  • Visitor
  • Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios   My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
  • Susan_GP
  • Moderator
  • 985 Views
  • 3 replies
  • 0 likes
  • 985 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reshuffling skips current song

PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...

  • Newbie
  • Plan Premium Country Italy Device Samsung S20 Operating System Android 13   My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...
  • Mahito_M
  • Visitor
  • 316 Views
  • 3 replies
  • 1 likes
  • 316 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs on playlists being automatically replaced

Hello, Every now and then a song or two on one of my playlists gets automatically replaced by the same song but from another album; a live performance version or a different studio performance. It's very annoying. Then I have to search for the old so...

  • Regular
  • Hello,   Every now and then a song or two on one of my playlists gets automatically replaced by the same song but from another album; a live performance version or a different studio performan...
  • MSebring
  • Gig Goer
  • 6725 Views
  • 25 replies
  • 1 likes
  • 6725 Views
  • 25 replies
  • 1 likes

Superuser Contribution Grayed-out Song Titles

I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?

  • Newbie
  • I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
  • Susan_GP
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution not all of my public playlists show on my profile

Hi there. I have a lot of public playlists but for some reason not all of them show on my profile. I can only see the same 5.I noticed the problem and then made new playlists and I still can't see them under my profile and neither can other people.I ...

  • Newbie
  • Hi there. I have a lot of public playlists but for some reason not all of them show on my profile. I can only see the same 5. I noticed the problem and then made new playlists and I still can't s...
  • EmileeIvy
  • Visitor
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local files synced from PC become non playable when having multiple artists

There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post describes the same issue: https://www.reddit.com/r/true...

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  • Regular
  • There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post desc...
  • 95rio9kqlraar5z
  • Newbie
  • 712 Views
  • 10 replies
  • 2 likes
  • 712 Views
  • 10 replies
  • 2 likes

Songs from a certain collection/album get wrong artist name and cover art

PlanPremiumCountryUkraineDeviceHP Laptop, Samsung Galaxy A52Operating SystemWindows 10, Android 14 My Question or IssueSome songs from this album behave funny - https://open.spotify.com/album/5Y7jGzXsLLm5vXDdtX18p4?si=283thVyERM6GqF2a7aayIA Precisely...

  • Visitor
  • Plan Premium Country Ukraine Device HP Laptop, Samsung Galaxy A52 Operating System Windows 10, Android 14   My Question or Issue Some songs from this album behave funny - https://...
  • osornios
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the Sound Capsule count Podcast playtime?

Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?

  • Casual Listener
  • Sorry if this is not the right place to post, I'm new to the community.    So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
  • Susan_GP
  • Moderator
  • 333 Views
  • 3 replies
  • 1 likes
  • 333 Views
  • 3 replies
  • 1 likes

Shuffle Multiple Playlists?

Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?

  • Casual Listener
  • Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?
  • rikverstraete
  • Roadie
  • 35240 Views
  • 55 replies
  • 69 likes
  • Playlists
    shuffle
  • 35240 Views
  • 55 replies
  • 69 likes

Superuser Contribution Spotify has therefore removed the ability for one or more of your playlists to be available publicly

Hello everybody, I have tried customer service three times. The first time I was assured that the problem will be resolved soon (and is being escalated), but sadly nothing happened. The second and third times I was told they don't know and to try sup...

  • Regular
  • ...nauthorized use of the Spotify service in violation of the Terms. Spotify has therefore removed the ability for one or more of your playlists to be available publicly."   Me and my friends h...
  • jeffd3
  • Newbie
  • 8339 Views
  • 95 replies
  • 13 likes
  • Playlist Managment Accessibility
  • 8339 Views
  • 95 replies
  • 13 likes

Superuser Contribution Your Episodes (Podcasts) Sort Options

PlanFreeCountryUSDeviceSamsung Galaxy A71Operating SystemAndroid My Question or IssueThere is no option to sort podcasts in "Your Episodes" in descending date order (i.e. oldest episodes to newest). 

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  • Regular
  • Plan Free Country US Device Samsung Galaxy A71 Operating System Android   My Question or Issue There is no option to sort podcasts in "Your Episodes" in descending date order (i.e. old...
  • RichieHH
  • Regular
  • 5385 Views
  • 28 replies
  • 41 likes
  • 5385 Views
  • 28 replies
  • 41 likes

Who can I actually speak with about an issue

I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days

  • Visitor
  • I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
  • Mitre226644
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Arrter les playlist concu pour vous

Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que justement je souhaitais en decouvrir des nouveaux! Donc j ...

  • Visitor
  •   Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que...
  • Vasil
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes