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Severe lag when doing literally anything with playlists

Severe lag when doing literally anything with playlists

Plan

Premium

Country

USA

Device

Samsung Laptop

Operating System

Windows 11

 

My Question or Issue

I've been getting severe lag when trying to do literally anything with my playlists at all in Spotify. At first I thought it was an issue with one playlist I had- I had over 8,000 songs in it, and the app really only lagged when I tried to load that specific playlist. As I removed a lot of the songs I noticed Spotify started to speed up and was more responsive. I reduced literally all of my playlists to around 100-300 songs each, and sorted them into folders, and removed all downloads except a few, and that seemed to completely resolve the issue. The next day when I opened Spotify again, the lag was even worse and now I can't even remove a song from ANY playlist without having to wait two full minutes (I timed it). I can't skip or pause songs without having to wait a full minute for Spotify to register it. I have less than 100 playlists (around 80 now)- could even that be causing lag??? I don't have any albums saved or follow any artists either. I don't understand what the problem is now or how to fix it. I've reduced my library as much as I possibly can.

Reply
3 Replies

Hey @echovoid,

 

Thanks for posting in the Community and welcome.

 

Kudos for that initial troubleshooting! We'd recommend trying some other steps to see how it goes. We'd suggest performing a clean reinstall of the app on your computer. By doing that, the app can be up-to-date, and you can make sure the stored cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

 

If the above doesn't do the trick, would you mind trying to run Spotify in Safe Mode or Safe Mode with Networking to rule out any issues with your default Windows settings and basic device drivers? Give it a try and let us know how it goes.

 

Lastly, it'd be really helpful if you sent us the exact Spotify version you're running on your computer. Just to confirm, can you replicate this behavior while using the web player? If not sure, it'd be awesome if you could check.

 

Keep us in the loop!

AlejaRModerator
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I did the clean reinstall, but the issues persisted- however, on my phone I see no issues, as well as when I use the website on a different computer. There is still some minor lag with the playlist that previously had 8,000 songs- I'm wondering if maybe there's some sort of like "ghost data" around that playlist that still makes it think it has so many songs, and I just need to copy the songs into a new one? But other than that, no issues on other devices.

One thing I noticed was that if a song is really delayed in playing, if I then close Spotify in the Task Manager the song will continue to play for however long the delay was, even though the app is fully closed. It is possible that my computer is the issue here. I think the RAM is partially damaged, as well as a lot of other things (this thing is very old and beat up, and it often overheats, and several essential folders just no longer exist for some reason), so I will have to see if the issue still exists when I get a new computer.

Hey @echovoid,

 

Thanks for your reply and for all the info shared.

 

Since you didn't encounter any issues on different devices, this behavior could be related to your computer itself and the problems you kindly mentioned above. The lag can be related to a number of factors regarding your device's performance at this point. 

 

On another note, and just to clarify, Spotify uses your device memory to:

  • Store parts of music and podcasts as cache, so it can play without lagging
  • Store downloaded music and podcasts to play offline

When clean reinstalling the app, all that cache gets deleted. In that sense, we think this is not related to any "ghost data" since you mentioned you've performed the clean reinstallation. Nonetheless, you can clear your cache by following these steps:

  1. Click your profile picture at the top, and select Settings.
  2. Scroll down and click Storage.
  3. Click Clear cache.

This can help with the lag. You can also click on Change location to store your cache somewhere else to see if you notice any difference in the issues you've noticed on your computer.

 

We hope you found this helpful. We're always here to help.

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

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