Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • -Karma-
  • Roadie
  • 283228 Views
  • 89 replies
  • 88 likes
  • 283228 Views
  • 89 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fridrikd
  • Newbie
  • 142562 Views
  • 228 replies
  • 44 likes
  • 142562 Views
  • 228 replies
  • 44 likes

How do I stop a song from being skipped in the queue?

I accidentally hid a song from my daylist one day, but I unhid it from everywhere else. Now, the song is skipped every time I put it in the queue, but it does play when I tap it after searching it.

  • Casual Listener
  • I accidentally hid a song from my daylist one day, but I unhid it from everywhere else. Now, the song is skipped every time I put it in the queue, but it does play when I tap it after searching it.
  • Amay
  • Spotify Star
  • 903 Views
  • 3 replies
  • 0 likes
  • 903 Views
  • 3 replies
  • 0 likes

Superuser Contribution My liked songs playlist won’t open

Hi for the last week I can’t open my liked songs playlist... does anyone have an answer for that?

  • Visitor
  • Hi for the last week I can’t open my liked songs playlist... does anyone have an answer for that?
  • Mscgrl15
  • Casual Listener
  • 7115 Views
  • 11 replies
  • 1 likes
  • 7115 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Reached 10k song limit on liked songs but still able to like more songs. Did the limit change ?

I always though there was a limit to 10000 songs per playlist including the Liked Songs playlist. I was at 9997 and was ready to make a new playlist for songs I like in the future. But as I liked a few more songs I noticed I now have 10005 songs in m...

  • Newbie
  • I always though there was a limit to 10000 songs per playlist including the Liked Songs playlist. I was at 9997 and was ready to make a new playlist for songs I like in the future. But as I liked a f...
  • hardunkichud
  • Newbie
  • 19825 Views
  • 6 replies
  • 1 likes
  • 19825 Views
  • 6 replies
  • 1 likes

Somebody ruined my all-time playlist

PlanFree/PremiumCountry Device iphone 14pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehi everybody, my all-time playlist got messed up by somebody I don’t know, I hav...

  • Casual Listener
  • Plan Free/Premium Country   Device iphone 14pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • osornios
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting Liked Songs list by Date added in reversed order (Ascending and Decending order)

PlanPremiumCountryUSA Device(iPhone 12 Mini)Operating System(iOS 15.5) My Question or IssueWhen I sort my Liked Songs List by Recently added, the list on my iphone app is only sorted by newest added songs to the oldest song order. Is there possible w...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 12 Mini) Operating System (iOS 15.5)   My Question or Issue When I sort my Liked Songs List by Recently added, the list on my iphone app...
  • kc0mlp
  • Visitor
  • 2831 Views
  • 5 replies
  • 6 likes
  • date added
    iOS
    liked songs
    recently added
    Your Library
  • 2831 Views
  • 5 replies
  • 6 likes

Superuser Contribution Artist Liked Songs disappear

usually when i go into the artist page , it will show how many song did i liked from the artist , but somehow it disappear now

  • Casual Listener
  • usually when i go into the artist page , it will show how many song did i liked from the artist , but somehow it disappear now 
  • Glog007
  • Casual Listener
  • 823 Views
  • 7 replies
  • 1 likes
  • 823 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Why are there multiple identical versions of some songs?

I primarily use the Windows desktop application, so I'm not sure if this is unique to that or not, but this is what I've had happen quite a few times: I'll like a song, be listening to a radio playlist for that same artist, and have an identical but ...

  • Newbie
  • I primarily use the Windows desktop application, so I'm not sure if this is unique to that or not, but this is what I've had happen quite a few times: I'll like a song, be listening to a radio playli...
  • Erim_sp
  • Casual Listener
  • 9520 Views
  • 11 replies
  • 7 likes
  • 9520 Views
  • 11 replies
  • 7 likes

Superuser Contribution Shazam not syncing with Spotify

PlanPremiumCountry Device(iPhone 14 Pro) My Question or IssueMy Shazam are not syncing with Spotify on my iPhone. I have logged out, cleared cache, deleted authorization, and nothing works. Surprisingly, on my iPad it works. Everything is up to date....

  • Regular
  • Plan Premium Country   Device (iPhone 14 Pro)     My Question or Issue My Shazam are not syncing with Spotify on my iPhone. I have logged out, cleared cache, deleted authoriza...
  • jodye90210
  • Newbie
  • 717 Views
  • 2 replies
  • 1 likes
  • 717 Views
  • 2 replies
  • 1 likes

I have Spotify Premium and can't play certain songs

PlanPremiumCountryHungary DeviceSamsung Galaxy A21s, Pc Operating SystemAndroid, Windows My Question or Issue Hi Everyone! I have spotify premium and I realized that I can't play certain songs. I found them, but they can't be played and I cannot find...

  • Newbie
  • Plan Premium Country Hungary  Device Samsung Galaxy A21s, Pc  Operating System Android, Windows    My Question or Issue   Hi Everyone!    I have spotif...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't disable public playlist showing because I got blocked

Hello!I made a user's public playlist visible on my profile. => The said user blocked me. => Now, their said playlist is still visible on my profile to every other account who visits my profile except for me. Question: how to remove this playlist fro...

  • Newbie
  • Hello! I made a user's public playlist visible on my profile. => The said user blocked me. => Now, their said playlist is still visible on my profile to every other account who visits my pro...
  • Novy
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I want to add whole entire playlists into my liked songs

So pretty much I have a few playlists with hundreds of songs in them. I like all of my playlists and I wanted to copy and paste them into my liked songs so I can use the genre filter feature and have a place for all my music. I can't copy and paste t...

  • Casual Listener
  • So pretty much I have a few playlists with hundreds of songs in them. I like all of my playlists and I wanted to copy and paste them into my liked songs so I can use the genre filter feature and have...
  • Amay
  • Spotify Star
  • 823 Views
  • 1 replies
  • 1 likes
  • 823 Views
  • 1 replies
  • 1 likes

I added a few song in my likes songs but i cant see them i

I added a few song in my likes songs but i cant see them desktop how is it possible?

  • Visitor
  • I added a few song in my likes songs but i cant see them desktop how is it possible?
  • Amay
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

deleted playlist

There is a playlist that I already deleted long time ago but it keeps on appearing again in my default screen. Why is that happening?

  • Visitor
  • There is a playlist that I already deleted long time ago but it keeps on appearing again in my default screen. Why is that happening?
  • Amay
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not appearing on iOS

Hi I need help! I have Spotify Premium, I'm in Canada and my desktop device is an hp laptop, and my mobile device is a iPhone 7. My laptop runs on Windows 11, and my iPhone is up to date (iOS 15). So, I have downloaded songs onto spotify via local fi...

IMG_5354.jpg Screenshot (594).png
  • Casual Listener
  • Hi I need help!   I have Spotify Premium, I'm in Canada and my desktop device is an hp laptop, and my mobile device is a iPhone 7. My laptop runs on Windows 11, and my iPhone is up to date (iO...
  • Not applicable
  • 54620 Views
  • 42 replies
  • 2 likes
  • 54620 Views
  • 42 replies
  • 2 likes

Solved!!Superuser Contribution Release Radar suggest songs that are greyed out. A bit ridiculous.

Plan : Duo PremiumCountry : Belgium DeviceIPad, Samsung, Windows laptop Operating SystemiOS 14, Android 11, Windows 10 Hello Spotify support, I trust also Spotify support personnel reads this. This simpel frustrating issue is. Why does the Release Ra...

  • Gig Goer
  • Plan : Duo Premium Country : Belgium   Device IPad, Samsung, Windows laptop  Operating System iOS 14, Android 11, Windows 10   Hello Spotify support,   I trust also...
  • Magnito
  • Newbie
  • 1928 Views
  • 7 replies
  • 0 likes
  • greyed out
    Release Radar
  • 1928 Views
  • 7 replies
  • 0 likes

Superuser Contribution Nejde mi moje skladba

Dobrý den.Podle návodu na internetu, jsem udělal všechno,ale nejdou mi přehrávat moje skladby , které jsem přidal do playlistu. Četl jsem na internetu, že musím přes mobilní zařízení něco udělat, aby moje skladby hráli. Podle návodu jsem to zkoušel,a...

  • Visitor
  • Dobrý den. Podle návodu na internetu, jsem udělal všechno,ale nejdou mi přehrávat moje skladby , které jsem přidal do playlistu. Četl jsem na internetu, že musím přes mobilní zařízení něco udělat, a...
  • Eni
  • Moderator
  • 6152 Views
  • 9 replies
  • 0 likes
  • 6152 Views
  • 9 replies
  • 0 likes

Superuser Contribution Smart shuffle adding songs even when toggled off

PlanPremiumCountryUSADeviceWeb browser (chrome)Operating SystemChrome Version 126.0.6478.128 (Official Build) (64-bit) My Question or IssueSmart shuffle is not turned on, the controls are showing the regular shuffle icon. But smart recommendations ar...

  • Visitor
  • Plan Premium Country USA Device Web browser (chrome) Operating System Chrome Version 126.0.6478.128 (Official Build) (64-bit)   My Question or Issue Smart shuffle is not turned on, the...
  • 1216639637
  • Casual Listener
  • 335 Views
  • 2 replies
  • 3 likes
  • 335 Views
  • 2 replies
  • 3 likes

Spotify keeps adding songs to my playlists

Recently I've noticed that Spotify keeps adding songs to my playlists. These playlists have 300+ songs that I've curated over the years. Even if I delete the new suggestions, there's a new one added 3-4 songs later. I made my playlists private and th...

  • Visitor
  • Recently I've noticed that Spotify keeps adding songs to my playlists. These playlists have 300+ songs that I've curated over the years. Even if I delete the new suggestions, there's a new one added...
  • 1216639637
  • Casual Listener
  • 547 Views
  • 2 replies
  • 2 likes
  • 547 Views
  • 2 replies
  • 2 likes

Superuser Contribution unable to download podcasts

PlanPremium (version 9.0.2.459)CountryUKDevice(Pixel 8a)Operating System(Android v15) My Question or IssueIf I add a podcast episode to my podcast list and the try to download load the episode later on, it doesn't download and removes it from my podc...

  • Visitor
  • Plan Premium (version 9.0.2.459) Country UK Device (Pixel 8a) Operating System (Android v15)   My Question or Issue If I add a podcast episode to my podcast list and the try to downloa...
  • Eni
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes