Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298588 Views

96 replies

89 likes

  • 298588 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162687 Views

235 replies

44 likes

  • 162687 Views
  • 235 replies
  • 44 likes

Solved!!Superuser Contribution Liked songs / adding to library not working

PlanPremiumCountryFinland DeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueThis issue has been persisting for about a week. My phone has always been able to run Spotify perfectly, besides a few lag issues here and there. For some ...

Casual Listener

Plan Premium Country Finland   Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue This issue has been persisting for about a week. My phone has always bee...

mantovanello

Newbie

2304 Views

6 replies

0 likes

  • 2304 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why does Spotify randomly remove songs from Liked songs?

PlanPremiumCountryUSADeviceMultiple Operating SystemMultiple My Question or IssueHas been happening for years - I keep finding that songs that I know with certainty I have added to my library (songs I have Liked) are getting un-liked/removed from my ...

Casual Listener

Plan Premium Country USA Device Multiple  Operating System Multiple    My Question or Issue Has been happening for years - I keep finding that songs that I know with certaint...

Dtone

Visitor

42643 Views

18 replies

30 likes

Deleted songs
liked songs
  • 42643 Views
  • 18 replies
  • 30 likes

Solved!!Superuser Contribution Very High Quality Audio download

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have downloaded a large amount of music for offline playback and this week subsequently inc...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

OscarDC

Moderator

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution folders changing up my playlist order on my profile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I noticed that the playlists that I had put in a folder, all appeared on my public profil...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I n...

Eni

Moderator

2154 Views

7 replies

0 likes

  • 2154 Views
  • 7 replies
  • 0 likes

Superuser Contribution Liked Songs Playlist Stuck: Unable to Add/Remove Tracks

Plan - Family PremiumCountry - IndiaDevice(iPhone 13 , Windows 11)Hey Spotify Support, I’m having a weird issue with my “Liked Songs.” It seems like the list is stuck—no matter what I do, I can’t add or remove songs. The like button still works norma...

Casual Listener

  Plan - Family Premium Country - India Device (iPhone 13 , Windows 11) Hey Spotify Support,   I’m having a weird issue with my “Liked Songs.” It seems like the list is stuck—no matt...

OscarDC

Moderator

586 Views

5 replies

0 likes

  • 586 Views
  • 5 replies
  • 0 likes

Superuser Contribution Auto-Add New Releases

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note, desktopOperating SystemWindows 10 My Question or IssueSo I somehow have a certain artist that, every time they release a new song, it is automatically added to my "Liked Songs" I have set this...

Newbie

Plan Premium Country United States Device Samsung Galaxy note, desktop Operating System Windows 10   My Question or Issue So I somehow have a certain artist that, every time they relea...

Vasil

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Russian artists in Discover Weekly

PlanPremiumCountryUkraineDeviceGoogle Pixel 3Operating SystemAndroidMy Question or IssueIs there any way to block Russian artists in my Discover Weekly?So that I don't see them in my recommendations EVER?

Casual Listener

Plan Premium Country Ukraine Device Google Pixel 3 Operating System Android My Question or Issue Is there any way to block Russian artists in my Discover Weekly? So that I don't see them in...

yyyddd

Newbie

1409 Views

10 replies

13 likes

  • 1409 Views
  • 10 replies
  • 13 likes

Superuser Contribution How do I delete recently played?

My account was hacked and I have a ton of music added to my Recently Played list that I do not like. How can I remove this from my recently played list so it doesn't mess up my recommendations?

Newbie

My account was hacked and I have a ton of music added to my Recently Played list that I do not like. How can I remove this from my recently played list so it doesn't mess up my recommendations?

user-removed

Not applicable

5039 Views

3 replies

1 likes

  • 5039 Views
  • 3 replies
  • 1 likes

Superuser Contribution HOW DO I LIST MY ARTISTS IN ALPHABETICAL ORDER????

Hello I can no longer view the lists of my followed artists in Alphabetical Order?? this is extremely frustrating because I go to great effort to create a music library for myself..When I want to look up an album to listen to really quickly it is muc...

Regular

Hello  I can no longer view the lists of my followed artists in Alphabetical Order??   this is extremely frustrating because I go to great effort to create a music library for myself....

dan19651

Visitor

12665 Views

11 replies

4 likes

  • 12665 Views
  • 11 replies
  • 4 likes

how can i share a playlist with local files?

I import some local files to spotify and the create a playlist with this files.Now i want to share this playlist but the people who i shared can't listening.

Visitor

I import some local files to spotify and the create a playlist with this files. Now i want to share this playlist but the people who i shared can't listening.

mysteryexplorervlogs

Newbie

22374 Views

3 replies

0 likes

  • 22374 Views
  • 3 replies
  • 0 likes

Import Liked Music from YT Music Playlist to Spotify Liked Songs Playlist

Plan PremiumFree/PremiumCountry USA Device Pixel(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android-latest(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have years worth ofmusic in my liked music playlist on you...

Newbie

Plan Premium Free/Premium Country USA   Device Pixel (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android-latest (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

Amay

Spotify Star

1264 Views

1 replies

0 likes

  • 1264 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random songs showing up in Liked Songs

A lot of random songs keep showing up in my likes. I checked Stats.fm and there's 0 lifetime streams for the songs or the artists. Edit: they're not even similar to my music taste. Here's a couple: PlanPremiumCountryUnited States Device Samsung Galax...

Newbie

A lot of random songs keep showing up in my likes. I checked Stats.fm and there's 0 lifetime streams for the songs or the artists. Edit: they're not even similar to my music taste.   Here's a ...

Not applicable

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to play local files across multiple devices?

I've added local files to my primary desktop and phone, however, I have additional devices that I'd like to be able to access local files. If I go to my playlist where these files are, they're greyed out and say "this content is unavailable."This is ...

Regular

I've added local files to my primary desktop and phone, however, I have additional devices that I'd like to be able to access local files. If I go to my playlist where these files are, they're greyed...

w_-fr1omi5qsi

Newbie

27386 Views

7 replies

2 likes

  • 27386 Views
  • 7 replies
  • 2 likes

Superuser Contribution minor playlist adding ui bug

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S24+Operating SystemAndroid My Question or IssueI always add songs to multiple playlists at a time and I have my playlists sorted into multiple folders. The most recent update broke the S...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy S24+ Operating System Android   My Question or Issue I always add songs to multiple playlists at a time and I have m...

Mickey84

Casual Listener

489 Views

4 replies

1 likes

  • 489 Views
  • 4 replies
  • 1 likes

Superuser Contribution Queue replays first song at end, unable to remove

PlanPremiumCountryHungaryDevicePixel 7a, PCOperating SystemAndroid 15, Windows 11 My Question or IssueWhenever I play a song and queue up more songs to play next, the song I started with automatically queues up at the end and plays again once the las...

Regular

Plan Premium Country Hungary Device Pixel 7a, PC Operating System Android 15, Windows 11   My Question or Issue Whenever I play a song and queue up more songs to play next, the song I ...

OscarDC

Moderator

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Reordering Glitch

PlanPremiumCountryPolandDeviceiPhone 12Operating SystemiOS 18.3App version9.0.18.548My Question or IssueWhen editing the order of songs in a playlist, visual glitches occur. In long playlists, an empty space briefly appears at the top, while in short...

Newbie

Plan Premium Country Poland Device iPhone 12 Operating System iOS 18.3 App version 9.0.18.548 My Question or Issue When editing the order of songs in a playlist, visual glitches occur. In ...

Eni

Moderator

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I specify the default sort order for a public playlist?

I have a public playlist that is sorted so that the most recently added song is played first, and the oldest last. However, when I share the link for this playlist it sorts by default with the oldest song playing first. How do I ensure that when I sh...

Regular

I have a public playlist that is sorted so that the most recently added song is played first, and the oldest last. However, when I share the link for this playlist it sorts by default with the oldest...

jderizzo

Casual Listener

1817 Views

4 replies

0 likes

  • 1817 Views
  • 4 replies
  • 0 likes

Superuser Contribution Custom cover art for my playlist

Hi, when it got out in beta, i got the option to custom my own cover art and it was so cool. Now i dont know why but I dont get the option anymore either on my pc or phone. Can someone help me to fixe that issue? Thank you!

Newbie

Hi, when it got out in beta, i got the option to custom my own cover art and it was so cool. Now i dont know why but I dont get the option anymore either on my pc or phone. Can someone help me to fix...

Vasil

Moderator

983 Views

1 replies

0 likes

Cover Art
  • 983 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists & Daily Mixes

Hello, I Need Help, I Tried Clear Cache & Remove Download but Unfortunately, Isn't Working and Loading a New Artist and Daily Mixes  , I need a Fix, Thanks

Music Fan

Hello, I Need Help, I Tried Clear Cache & Remove Download but Unfortunately, Isn't Working and Loading a New Artist and Daily Mixes     , I need a Fix, Thanks 

Vasil

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add "remove from liked songs" button on drop down menu

When initially clicking on a song, if it's not in your library there is a button marked "add to liked songs" but if it is already in your library the only option is "add to other playlist" which is kind of annoying to scroll through to remove it from...

Casual Listener

When initially clicking on a song, if it's not in your library there is a button marked "add to liked songs" but if it is already in your library the only option is "add to other playlist" which is k...

Maria

Moderator

285 Views

3 replies

0 likes

  • 285 Views
  • 3 replies
  • 0 likes