How do I fix “device limit reached” trying to download music onto my phone?

[Epicburrito8]

I can’t download my music onto my phone, I recently just got a new phone and can’t fix this problem. I want to download my likes on my library but “device limit reached remove all downloads from another device to listen offline with this one”

[rxbble]

Plan

Family

Country

NZ

Device

iPhone 13 Pro

Operating System

iOS 18.3.1

My Question or Issue

Hey so I recently just upgraded my phone and when I tried to download some music the app told me I had reached my ‘offline device limit’. This should have been my 5th device (so within the limit), but even so, I signed out of all devices using the website and uninstalled the app from my old phone. I could not find anything on the spotify website (account settings) that referenced anything to do with logged in devices etc. But anyway, this did nothing. I then uninstalled and reinstalled the app on my new phone again but still to no avail. Yes I have cleared the cache on numerous devices etc. I have never experienced this issue before; is there something I’m missing here? Any assistance would be greatly appreciated 🙂

[rxbble]

Update: I contacted support and they sorted this out for me in no time at all. Would recommend this solution if anyone else is having issues with this too!

[marianavilla]

cada vez que quiero descargar una playtist no me deja, me dice que tengo que desvincular uno de los dispositivos para poder descargar la playtist. Y lo peor es que solamente tengo mi cuenta en 2 dispositivos y hasta el día de hoy no me ha dejado descargar ninguna playtist. Me molesta porque no he podido disfrutar a gusto de mi spotify premium

[toajuko]

Delete all downloaded content from another device so you can listen offline using this device.

Plan

Premium

Country

China

Device

One-plus 13

Operating System

Android 15

My Question or Issue

When I re-downloaded spotify with a new phone, it showed that my offline device had reached its limit, but the old phone was no longer able to delete songs downloaded from spotify.

[#6]

Hello, I have activated Spotify on 2 Devices that I used temporarily. Now on my new device I get the message, that I can not download music any more. Please fix this. I have revoked all devices twice - It did not fix the issue. Thank, M

[14231]

Plan

 Premium

Country

Device

Iphone 12 mini, apple watch 

Operating System

IOS recent version

My Question or Issue

I reset my Apple Watch and my phone and then installed Spotify again. When I tried to download a song from my Apple Watch, it said it exceeded the downloadable device and told me to delete it/offline playback settings from my old device. But I already reset it and can't do that... Also, turning off offline playback settings won't reset it. When I open the Manage Download Items window now, I have 2 iPhones I used before, 1 now, 2 Apple Watches before reset, and 1 now. Just in case, I logged out and changed all passwords, but they're the same. What should I do? I'm going crazy

[Gcarlo89]

Good morning everyone,

I reset my Android device to factory settings but when I try to download my favorite playlists to listen offline again, it tells me that I’ve reached the maximum number of devices on which I can listen to tracks offline. What can I do to be able to listen to the tracks offline on the device where I performed the factory reset?

Plan

Premium

Country

Italy

Device

Redmi pad SE 8.7

Operating System

Android

[MRcoolkumar]

I cant download any song in my any device nor windows nor my android

Plan

Premium

My Question or Issue

it show youre out of offline device how to solve this issue?i have only login in 2 device