How to Unhide A Song Listed on The Page of An Artist

[Zer0v0]

Plan

Free

Operating System

Android 15

My Question or Issue

I am used to listening the songs listed under "Popular" which only display the top ten songs on an artist's page. And because I use the free plan, I can only use the shuffle mode on my moble phone.

Yesterday, when I started to listen in random shuffle mode, I found that there is a "×" symbol on the lower right. I'm curious about the function of the new symble so I click it, then the playing song was hidden. I wonder how to find the hidden song and unhide it. Although it's the random shuffle mode, the song is surely included in the artist's "Popular" list.

(I searched the solutions on the internet before, and it's said that need to check the each song listed under "Popular" then unhide the unhidden song on a tablet, I try it but the "Popular" only displays the top ten songs so I can't check them all. The songs playing in queue also don't display a hidden song anymore.)

How to solve it? Please(⁠｡⁠ŏ⁠﹏⁠ŏ⁠)

[Yordan]

Hi there, @Zer0v0,

The tracks displayed in the Popular section should be from the This is playlist, which is located a bit further down on the artist page. Try opening it, then tap on the list of songs and locate the one you've hidden: it should have a (-) sign next to it. You can unhide it from the (-) button or from the three dots menu.

Screenshots below:

Spoiler

Cheers 🤘

[Zer0v0]

Thanks for your reply.

However, I try finding the playlist under Featuring XXX according to your screenshots, but there seems to be not the This is playlist on the artist's page.(⁠｡⁠•́⁠︿⁠•̀⁠｡⁠)

Screenshot below:

[Yordan]

Thanks for the reply, @Zer0v0!

Ah, I see. In that case, the folks over at Customer Support might be able to locate the song in the backend and undo the change for you, as we don't have access to the necessary tools here on the forum. You can message them privately by following the steps in this article.

The Community is here if there's anything else you need assistance with 💚

[Zer0v0]

Is that Sending a Message what you mean? I send the messages for help, but it requires me to choose a category, and none of the options match my problem.(⁠๑⁠•⁠﹏⁠•⁠)

[Yordan]

Hey, @Zer0v0,

That's the one, yes! You just need to get through the bot by rewording your inquiry a bit: you can say that you need help with restoring a song you've accidentally hidden and request that you speak with an advisor instead - that should do the trick.

Cheers 🤘

[Zer0v0]

Um. I successfully connect to the service, but the service express that they can only unhide the songs which are known name. What a pity.(⁠〒⁠﹏⁠〒⁠)

I think the developers should correct the unreasonable design.

[Vasil · Accepted solution]

Hey @Zer0v0,

Thanks for the feedback about the functionality when it comes to removing hidden songs! We come with good news 🙂
One of our experts will reach out to you soon to help unblock the songs so keep an eye out for an email from us.

Tip: It's a good idea to occasionally check your spam folder as well!

Hope this gets resolved for you quickly! We're here for you if there's anything else in the meantime 🙌🏼