Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Hello team, Daily Drive landed in France couple of weeks ago and I LOVE the idea.The podcast are great and I love how they are mixed with music. But for any reason, it feels like the music that got selected on the daily mix is always the same-ish. Al...
Hi All, Is there a way to view a list of Artists you've marked as "Don't play this artist"? Thanks.
PlanPremium/DuoDevice(Pixel 4a)Operating System(Android 12) My Question or IssueIf I have downloaded a playlist, and make changes to it, adding or removing songs to it, do those changes auto-reflect in the download status? e.g. I delete a song in a p...
I last month changed the email of my Spotify account due to security related reasons . I have been using Spotify for a long time now but never had this type of issue . I had many playlists on the account but as I changed the email they all are disapp...
PlanPremiumCountryUK My Question or IssueThere was a "made for you" playlist years ago that I liked so I saved it, and it didn't update or change. Suddenly all the songs in it have changed and it's awful now. Why has this happened, and how can I drop...
I had a playlist on my Spotify account called "Memoir From Jersey". Someone by the name of SpotiFlash removed all 150-something songs and replaced it with foreign music. I cannot recover the playlist because it was not deleted, just completely change...
Plan:Premium IndividualDevice: Windows 11 PCAndroidSpotify Version:Spotify for Windows (64 bit)1.2.32.997.g4c6498b6When trying to add a song from my local files spotify refuses to add it to a playlist I have with over 1.000+ songs and I have no idea ...
PlanPremiumCountryindependentDeviceindependentOperating Systemindependent My Question or IssueMy daughter has been listening to children's songs through my account. Now I constantly get children's songs suggested. A mixtape is only occupied with chil...
Help, I use spotify at school and have several playlists. Right now it is stuck on a playlist and I can't change it. I have signed out and back in. I am on a desktop. I checked my phone and that works but my desktop does not.PlanPremiumCountry USA De...
PlanFree/PremiumCountry Device HP Laptop(iPhone 8, SamsungLP 9, Macbook Pro late 2016)Operating System Windows 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryBelgiumDevice Acer laptop and iPhone SE 2020Operating SystemWindows 10 and iOS 15.4.1. My Question or IssueHi! I accidentally added all my 3729 liked songs to 'liked songs' instead of a 'new playlist'. Now all the 'added dates' chan...
My Question or IssueHi everyone, I have a very frustrating problem. Certain songs on my liked songs playlist will not play, the scroll bar at the bottom shows buffering however will never actually play. If I skip the song then revert immediately back...
Hi everybody, for years I have an empty folder in my playlists. I cant delete it. All I can do is to create new playlists in this folder. How can I get rid of this folder? I tried everything that come to my mind.Many thanks in advance. Greetings from...
In a blend with friends and we cannot see the full playlist, it only shows the latest added but will play other songs. We want to be able to edit but cannot if we can't see all the songs. PlanPremiumCountry DeviceSamsung S23 ultraOperating SystemAndr...
I have Spotify Premium and I have maybe an interesting problem. I am trying to get acquainted with a bunch of new artists discographies for a festival I am attending soon. I have created a playlist for all the artists and have them all shuffled for v...
Dear Spotify Support Team, I am a Spotify Premium Family member and a Senior Computer Engineer with extensive experience in software development. While I appreciate the recent improvements to Spotify's overall functionality, I've encountered a persis...
PlanPremiumCountryUSDevicemacOS, iPhone 12Operating System12.3 Hi, I have about 30 local songs across two playlists and all but 5 have been removed. All songs are still on my hard drive but have been removed from the local files section within the Sp...
My playlists are pretty big and the ability to reverse the order at a click of a button would allow me to listen to the newest additions first or the oldest additions first. Maybe call it “flip reverse it”add it to the options in the playlist dots … ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a collaborative playlist about three weeks ago. I was the creator of the playlist, ...
I have been looking through the entire website for over an hour trying to answer one simple question: did at the start of this year, Spotify wipe my entire listening history?!?!?! My last.fm account had a glitch on an old phone so my data will always...