Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
127067 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
576031 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
311977 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
227568 Views
96 replies
9 likes
Plan: PremiumCountry: USA Device: Desktop App Operating System: Windows 10 My Question or Issue: Igor Levit's "Beethoven Complete Piano Sonatas" is a behemoth of an album -- 9 discs, 102 tracks. Each of those tracks is a single movement from a piano ...
Plan: Premium Country: USA Device: Desktop App Operating System: Windows 10 My Question or Issue: Igor Levit's "Beethoven Complete Pia...
Newbie
642 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy 22+Operating SystemAndroid 16 My Question or IssueWeirdest (and most creepy) thing just happened: a new, empty playlist appeared among my playlists with a name including a random fragment from a random ema...
Plan Premium Country Poland Device Samsung Galaxy 22+ Operating System Android 16 My Question or Issue Weirdest (and most creepy) thing just happened: a new, empty playlist appeared ...
Moderator
524 Views
1 replies
0 likes
PlanFreeCountryMéxico My Question or IssueI received this email:Hello:By creating and using your Spotify account, you entered into a binding agreement with Spotify and declared that you had read, understood, accepted, and agreed to comply with the Sp...
Plan Free Country México My Question or Issue I received this email: Hello: By creating and using your Spotify account, you entered into a binding agreement with Spotify and declared t...
Moderator
476 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Z Flip 6Operating SystemAndroid 15My Question or IssueAny and all local files are greyed out in playlists or my library, wherever visible. The only way I've found for these to be properly recognized is to ...
Plan Premium Country United States Device Samsung Z Flip 6 Operating System Android 15 My Question or Issue Any and all local files are greyed out in playlists or my library, wherever visibl...
Casual Listener
3197 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 12Operating SystemiOS My Question or IssueUp until the weekend, when I went into liked songs for an artist it showed all of the sings I had liked and for the most part downloaded so I could start playing one song and ...
Plan Premium Country UK Device iPhone 12 Operating System iOS My Question or Issue Up until the weekend, when I went into liked songs for an artist it showed all of the sings I had l...
Casual Listener
28416 Views
99 replies
20 likes
Anyone else notice that your individualized ‘New Releases’ only shows upperiodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating. Other times it appears and then suddenly disappears?This is obvio...
Anyone else notice that your individualized ‘New Releases’ only shows up periodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating. Oth...
Casual Listener
9103 Views
9 replies
0 likes
PlanPremium, just installed 2 weeks agoCountryusaDeviceiPhone 12 and apple watch 7Operating Systemlatest ios, just downloaded last week My Question or IssueSpotify skips local mp3 songs when I am downloading a playlist to apple watch. The full playli...
Plan Premium, just installed 2 weeks ago Country usa Device iPhone 12 and apple watch 7 Operating System latest ios, just downloaded last week My Question or Issue Spotify skips loca...
Visitor
6279 Views
10 replies
1 likes
PlanPremiumCountryCanadaDeviceAll Operating SystemAll My Question or IssueWhen I play an album why doesn't it put it at the start of the queue?What I mean is when there is no queue currently active.- I go to an album and click play (it starts playing...
Plan Premium Country Canada Device All Operating System All My Question or Issue When I play an album why doesn't it put it at the start of the queue? What I mean is w...
Moderator
269 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePC, Samsung Galaxy Note 20 Ultra 5G, Samsung Galaxy Tab S4Operating SystemWindows 10, Android 13, Android 10 My Question or Issue"Liked Songs" not loading fully, only loading the last 25 songs i liked. Have this issue though...
Plan Premium Country UK Device PC, Samsung Galaxy Note 20 Ultra 5G, Samsung Galaxy Tab S4 Operating System Windows 10, Android 13, Android 10 My Question or Issue "Liked S...
Newbie
18990 Views
10 replies
0 likes
Shuffle, Smart Shuffle, and Auto-play are turned off before anyone tries to copy paste that answer from their answer sheet.Yes i've tried a different playlist to make it stop after all the settings have been turned off, even auto play just incase.I'v...
Shuffle, Smart Shuffle, and Auto-play are turned off before anyone tries to copy paste that answer from their answer sheet. Yes i've tried a different playlist to make it stop after all the set...
Casual Listener
1328 Views
1 replies
0 likes
As someone who is moving to Spotify as my only audio streaming service. I was wondering if there is an option to Mass apply the "mark as played" flag. I am doing it manually while waiting at the moment. I switched to Spotify only to consolidate Googl...
As someone who is moving to Spotify as my only audio streaming service. I was wondering if there is an option to Mass apply the "mark as played" flag. I am doing it manually while waiting at the mome...
Casual Listener
9190 Views
6 replies
4 likes
Make it so that playlists are permanently ordered the way you have chosen to order them, like it was in the past. Currently, you have to toggle 'Playlists' and then 'Custom' every time you open the app for the first time, just to see playlists and in...
Make it so that playlists are permanently ordered the way you have chosen to order them, like it was in the past. Currently, you have to toggle 'Playlists' and then 'Custom' every time you open the a...
Moderator
374 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDevice(iPhone 15)Operating System(iOS 26.2) My Question or IssueHi there, I want to listen new songs from USA, but because of my region it only suggest song which popular in NZ.What Should I do?
Plan Premium Country New Zealand Device (iPhone 15) Operating System (iOS 26.2) My Question or Issue Hi there, I want to listen new songs from USA, but because of my region it only s...
Spotify Star
282 Views
1 replies
0 likes
PlanPremiumDeviceWindows 11 PCOperating SystemWindows 11 25H2 My Question or IssueHello! I had the green checkmark that told that the song is in the playlist got replaced with add to playlist button, though the songs are already in the playlist. Hove...
Plan Premium Device Windows 11 PC Operating System Windows 11 25H2 My Question or Issue Hello! I had the green checkmark that told that the song is in the playlist got replaced...
Moderator
979 Views
1 replies
0 likes
Hi, hope someone can help, my liked playlist seems to be stuck in some kind of shuffle although its clear that im playing the songs straight, nothing added to queue just hitting play on my liked songs as I have done for years.PlanStudent PremiumSamsu...
Hi, hope someone can help, my liked playlist seems to be stuck in some kind of shuffle although its clear that im playing the songs straight, nothing added to queue just hitting play on my liked song...
Spotify Star
794 Views
1 replies
0 likes
I did the app for Spotify on my new phone how do I get my favorite Library?
I did the app for Spotify on my new phone how do I get my favorite Library?
Visitor
561 Views
2 replies
0 likes
Windows 10. My Question or IssueThe Windows app updated recently and now instead of like 5 albums, it's only 3, and they shrunk al ittle. It's so narrow, you can barely even read what they are. They just say "Album - " and then like 10 letters starti...
Windows 10. My Question or Issue The Windows app updated recently and now instead of like 5 albums, it's only 3, and they shrunk al ittle. It's so narrow, you can barely even read what they...
Spotify Star
189 Views
1 replies
0 likes
I use blend all the time when my partner and I are riding in the car together. I am usually the passenger and so I’m therefor the DJ. Because I use our blend playlist so much, now Spotify thinks his songs are my preference too. So our blend is basica...
I use blend all the time when my partner and I are riding in the car together. I am usually the passenger and so I’m therefor the DJ. Because I use our blend playlist so much, now Spotify thinks his ...
Casual Listener
3264 Views
2 replies
1 likes
I know we can recover playlists that were deleted within the past 90 days. However, when I select the option to recover playlists, it doesn't show all the ones that have been deleted within the last 90 days. Is there a way to see ALL the ones that ha...
I know we can recover playlists that were deleted within the past 90 days. However, when I select the option to recover playlists, it doesn't show all the ones that have been deleted within t...
Spotify Star
340 Views
1 replies
0 likes
Ive been excited on one concert that was happening on 2nd December so I pinned it on spotify, but the event has already happend so it disappeared but spotify still counts it that its pinned. I cant unpin it anywhere (phone, laptop or browser). If the...
Ive been excited on one concert that was happening on 2nd December so I pinned it on spotify, but the event has already happend so it disappeared but spotify still counts it that its pinned. I cant u...
Spotify Star
476 Views
3 replies
0 likes
