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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298024 Views

96 replies

88 likes

  • 298024 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

161960 Views

235 replies

44 likes

  • 161960 Views
  • 235 replies
  • 44 likes

Re: Songs not showing in playlist after being added

I can't play a single song on Spotify. Every song I've searched for shows but I can't play even one

Newbie

I can't play a single song on Spotify. Every song I've searched for shows but I can't play even one 

OscarDC

Moderator

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs not showing in playlist after being added

I added a song to one of my playlists, however when I go into the playlist to listen to the song it does not show anywheres in the playlist. I have sorted the playlist by artist, song title, etc. but am still not able to locate the song. Whenever I a...

Casual Listener

I added a song to one of my playlists, however when I go into the playlist to listen to the song it does not show anywheres in the playlist. I have sorted the playlist by artist, song title, etc. but...

OscarDC

Moderator

7006 Views

6 replies

0 likes

  • 7006 Views
  • 6 replies
  • 0 likes

Transfert de musique

BonjourJ' ai un abonnement duo et j'ai acheter des petits lecteur MP3 pour mes enfants 7 ans et 9 ans car je ne veux pas qu"ils aient accés a des écrans videos mais qu'ils puissent écouter de la musique qu'ils aiment. Je n'arrive pas a transferer leu...

Newbie

Bonjour J' ai un abonnement duo et j'ai acheter des petits lecteur MP3 pour mes enfants 7 ans et 9 ans car je ne veux pas qu"ils aient accés a des écrans videos mais qu'ils puissent écouter de la mu...

Bittencourt

Spotify Star

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists don't come up anymore when I access my Spotify acct

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) y Question or IssueWhere have all of my playlists gone to? When I go to my Spotify acct, they no longer show. The...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   y Question or Issue Where ha...

Yordan

Moderator

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay in liked songs

PlanPremiumCountry DeviceiPhone 14 proOperating SystemIOS 17.7.1 My Question or IssueFor the past week or so whenever I try to manually click a song in my liked playlist there is a huge delay before it will play the song. I’ve already tried un-downlo...

Newbie

Plan Premium Country   Device iPhone 14 pro Operating System IOS 17.7.1   My Question or Issue For the past week or so whenever I try to manually click a song in my liked playlist...

jnj88

Casual Listener

1029 Views

9 replies

2 likes

  • 1029 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How to Unhide A Song Listed on The Page of An Artist

PlanFree Operating SystemAndroid 15 My Question or IssueI am used to listening the songs listed under "Popular" which only display the top ten songs on an artist's page. And because I use the free plan, I can only use the shuffle mode on my moble pho...

Casual Listener

  Plan Free   Operating System Android 15   My Question or Issue I am used to listening the songs listed under "Popular" which only display the top ten songs on an artist's pag...

Vasil

Moderator

752 Views

7 replies

0 likes

  • 752 Views
  • 7 replies
  • 0 likes

Superuser Contribution Seeing content in a different language

PlanPremiumCountryLuxembourg DeviceSamsung Galaxy 21Operating SystemAndroid 13 My Question or IssueI use my device and Spotify in English but I am seeing some parts of the App in French. This happens with playlists from Spotify in suggestions. How ca...

Casual Listener

Plan Premium Country Luxembourg  Device Samsung Galaxy 21 Operating System Android 13   My Question or Issue I use my device and Spotify in English but I am seeing some parts of t...

onlytocomplain

Roadie

2495 Views

8 replies

0 likes

  • 2495 Views
  • 8 replies
  • 0 likes

Superuser Contribution Static Playlist ID for Daylist

I'm very happy with the Daylist functionality, it seems spot on. I'm looking to integrate this into a Smart Home automation where it plays the music of the latest/current daylist. However it seems that every daylist has a unique playlist ID. Is this ...

Newbie

I'm very happy with the Daylist functionality, it seems spot on. I'm looking to integrate this into a Smart Home automation where it plays the music of the latest/current daylist. However it see...

Vasil

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline backup disappeared, cached songs appearing grey

Plan Premiun Country UK Device iPhone 11 Operating System iOS 18 My Question or Issue Maybe 3 weeks ago my offline backup disappeared without a trace, and now my cached songs are appearing greyed out, and only will play if they are queued before I go...

Regular

Plan Premiun Country UK Device iPhone 11 Operating System iOS 18 My Question or Issue Maybe 3 weeks ago my offline backup disappeared without a trace, and now my cached songs are ...

KenyanSportifyer

Regular

2108 Views

23 replies

1 likes

Android
iOS
  • 2108 Views
  • 23 replies
  • 1 likes

Daily Drive: Change / Delete Podcasts

Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer. example:My Daily Drive starts with a News Podcast (P...

Visitor

Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer.&n...

PennyPP

Newbie

18278 Views

3 replies

64 likes

  • 18278 Views
  • 3 replies
  • 64 likes

Superuser Contribution [Radio] Radio algorithim still sucks - same songs are still playing.

Hey there!Since it's nearly 2021, and it's been a hard year, do you think you guys could finally fix the **bleep**ing radio algorithms? It's been like this forever. Forget all the features you don't add; Forget all the bugs you don't fix: I just want...

Roadie

Hey there! Since it's nearly 2021, and it's been a hard year, do you think you guys could finally fix the **bleep**ing radio algorithms?   It's been like this forever.   Forget all...

ohughes011

Casual Listener

14841 Views

47 replies

77 likes

Radio
  • 14841 Views
  • 47 replies
  • 77 likes

Superuser Contribution App crashing when local files are loaded in player

PlanPremiumCountryUnited KingdomDevicePixel 6aOperating SystemAndroid 16 My Question or IssueAs of a few days ago, whenever a local file is played, audio of it can be heard for a second and then Spotify promptly crashes. When the app is reopened, it ...

Newbie

Plan Premium Country United Kingdom Device Pixel 6a Operating System Android 16   My Question or Issue As of a few days ago, whenever a local file is played, audio of it can be heard f...

OscarDC

Moderator

1084 Views

1 replies

0 likes

  • 1084 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Playlist length time

Does the total playtime include gaps between songs? It's for a wedding so needs to be pretty accurate!

Visitor

Does the total playtime include gaps between songs? It's for a wedding so needs to be pretty accurate! 

Dessi

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Spotify shuffles despite I DO NOT WANT IT TO

This has been happening to me, I have been trying to listen to my Starred playlist with song titles in ABC order on desktop, and after 10 or so songs it will randomly shuffle the queue. SO ANNOYING

Casual Listener

This has been happening to me, I have been trying to listen to my Starred playlist with song titles in ABC order on desktop, and after 10 or so songs it will randomly shuffle the queue. SO ANNOYING

Joan

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Folders & playlists disappeared/invisible in library unless searched for

Recently I reorganised some of my playlists and folders, and found that those playlists and folders aren't visible in my library anymore. They ONLY show up now if I search for them in my Library>Playlists tab, but that relies on me remembering all of...

Casual Listener

Recently I reorganised some of my playlists and folders, and found that those playlists and folders aren't visible in my library anymore. They ONLY show up now if I search for them in my Library>P...

enrybƐ

Newbie

3943 Views

16 replies

1 likes

  • 3943 Views
  • 16 replies
  • 1 likes

Superuser Contribution Delay when playing downloaded Liked Songs in Shuffle mode [iOS]

For the past week or two I've noticed that when I select downloaded songs manually in my Liked Songs while Shuffle is on, there is a delay of a few seconds that never used to be. The delay goes away if I disable Shuffle (or Smart Shuffle) mode, and i...

Gig Goer

For the past week or two I've noticed that when I select downloaded songs manually in my Liked Songs while Shuffle is on, there is a delay of a few seconds that never used to be. The delay goes away ...

Colombiangemini

Newbie

323 Views

2 replies

0 likes

  • 323 Views
  • 2 replies
  • 0 likes

My 2023 and 2024 Wrapped Playlists are missing?

PlanPremiumCountryUSDeviceiPhone 12Operating SystemWindows 10 My Question or IssueFor some reason, my 2023 and 2024 wrapped playlists have somehow just disappeared and I never deleted them either. I want to know how I can fix this issue and recover m...

Regular

Plan Premium Country US Device iPhone 12 Operating System Windows 10   My Question or Issue For some reason, my 2023 and 2024 wrapped playlists have somehow just disappeared and I neve...

Bittencourt

Spotify Star

933 Views

8 replies

0 likes

  • 933 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: Pourquoi est ce que j'ai de la pub alors que j'ai un abonnement premium?

Bonjour Depuis 1 mois j'ai de la pub quand j'écoute la musique.J'ai vérifié et mon abonnement prénium est bien actif.

Visitor

Bonjour  Depuis 1 mois j'ai de la pub quand j'écoute la musique. J'ai vérifié et mon abonnement prénium est bien actif.

Eni

Moderator

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist UI

Plan PremiumCountry USADevice (PC)Operating System (Windows 10) My Question I just restarted my PC, so I was required to delete then reinstall Spotify. Unfortunately, once Spotify was reinstalled, the UI was different for my personal playlists along ...

Newbie

Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question I just restarted my PC, so I was required to delete then reinstall Spotify. Unfortu...

Novy

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes