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when playing my playlist the next song will start up before first one is done, so 2 songs playing at

when playing my playlist the next song will start up before first one is done, so 2 songs playing at

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
5 Replies

Hey there @DeeDESIGN,

 

Thanks for posting in the Community!

 

There are different functions within Spotify that allow 2 tracks to overlap, such as Crossfade, Automix and Gapless playback. You can find more info in this help article.

 

If you've not already done so, I recommend disabling them to see if the same behavior would persist (you might need to log out > back in for a refresh of the app).

 

However, if there's no difference it'd be very helpful if you could share as many details as possible - is this happening across devices, does it affect all playlists etc. 

 

Hope this helps and keep us posted 🙂

IvelinaModerator
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I am also experiencing this on both laptop app and phone app. Android phone S24 FE, 8.0 One UI version Android version 16. I've disabled all of the features mentioned, clearing cache as well as logging out and back in and the problem still persists. Very annoying. Please fix.

Hey there @21kk2pkqmhagxaslqlf6,

 

Thanks for joining the conversation!

 

Would you mind sending over a video or a screen recording where we can take a look at what's happening exactly? You can attach it to your next response or upload it to another platform like YouTube or Google Drive and send a link to it. Make sure to hide any personal or sensitive information, and to give it the relevant permissions if you decide to upload it somewhere else.
 

Also, let us know the exact Spotify version running on the affected devices. 

 

We'll be on the lookout for your reply. 

NovyModerator
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Here is a video recording of what is happening. The first song does not end, but the next song begins playing 15 seconds in. Both songs play at once. As you can see, all fading and gap are off. 

Hey @21kk2pkqmhagxaslqlf6,

 

Thanks for your reply and for the video!

 

We just wanted to double-check what the content you're listening to is, since we weren't able to get that from the recording - is it one of your own playlists or someone else's. If the Mixed Playlists feature was used for it, then this might be related to the report in this thread about not being able to turn off the "Mix" option on desktop. It might be worth opening the app on your phone and checking if this feature really is enabled for the playlist in question and tapping on Mix again to turn it off to see if that makes a difference.

 

Hope this helps.

DessiModerator
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