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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 158969 Views
  • 68 replies
  • 69 likes
  • 158969 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Kiddnextdoor
  • Visitor
  • 45117 Views
  • 60 replies
  • 30 likes
  • 45117 Views
  • 60 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 137932 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 137932 Views
  • 63 replies
  • 48 likes

Issues with Spotify's recommendation algorithms

Plan: FreeCountry: Ukraine Device(PC, Xiaomi Redmi 11)Operating System(Android, Windows 10) My Question or IssueI've noticed a recent issue with Spotify's recommendation system that seems to prioritize suggesting songs already present in a playlist. ...

  • Casual Listener
  • Plan: Free Country: Ukraine   Device (PC, Xiaomi Redmi 11) Operating System (Android, Windows 10)   My Question or Issue I've noticed a recent issue with Spotify's recommendat...
  • Ursinha
  • Visitor
  • 7143 Views
  • 21 replies
  • 9 likes
  • 7143 Views
  • 21 replies
  • 9 likes

It won't let me add more than 50 songs to my playlist

If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we add new ones. Does anyone know how I solve it?

  • Visitor
  • If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we a...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Superuser Contribution Smart Shuffle always starts on the same song and only plays that genre(rap).

I turn on smart shuffle to find new stuff. Lately whenever I turn on smart shuffle, after finishing the current song it always plays the last rap song I’ve added and only plays that genre throughout the rest of the session or until I turn off smart s...

  • Visitor
  • I turn on smart shuffle to find new stuff. Lately whenever I turn on smart shuffle, after finishing the current song it always plays the last rap song I’ve added and only plays that genre throughout ...
  • OscarDC
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scam Artists tagging famous artists as collaborators has got completely out of hand, SPOTIFY FIX IT!

Creating this as a related issue to this thread that spotify have stopped giving a toss about: https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-as-desired/m-p/5322274#M18263DO NOT MERGE this moderators,...

  • Roadie
  • Creating this as a related issue to this thread that spotify have stopped giving a toss about:  https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-...
  • alau71
  • Casual Listener
  • 9299 Views
  • 29 replies
  • 42 likes
  • 9299 Views
  • 29 replies
  • 42 likes

Superuser Contribution Was wondering if there's a way to shuffle multiple artists?

The problem i'm having is that i'd like to listen to multiple artists'discographies randomly in one sitting. From what i know so far is that there's the option to visit an artists page and just hit play with the ability to shuffle. While i enjoy this...

  • Newbie
  • The problem i'm having is that i'd like to listen to multiple artists'discographies randomly in one sitting. From what i know so far is that there's the option to visit an artists page and just hit p...
  • Emil_Community
  • Casual Listener
  • 8012 Views
  • 11 replies
  • 23 likes
  • 8012 Views
  • 11 replies
  • 23 likes

Superuser Contribution Where are my audiobooks on Spotify ?!?

How do I access my audiobooks on Spotify ? It's ridiculous. I have clicked + on several audiobooks to add to my library, but then when I look in my library they are nowhere to be found ! Where do I find my saved audiobooks ? I went round in circles a...

  • Casual Listener
  • How do I access my audiobooks on Spotify ? It's ridiculous. I have clicked + on several audiobooks to add to my library, but then when I look in my library they are nowhere to be found ! Where do I f...
  • vx0404
  • Casual Listener
  • 4655 Views
  • 11 replies
  • 0 likes
  • 4655 Views
  • 11 replies
  • 0 likes

Malicious / Troll copyright claims

I recently received a number of bogus / fraudulent copyright claims on a number of my original songs. I am active on social media so it was probably a hater. My music was removed and I submitted counter DMCA notices 14 days have passed and no respons...

  • Casual Listener
  • I recently received a number of bogus / fraudulent copyright claims on a number of my original songs. I am active on social media so it was probably a hater. My music was removed and I submitted coun...
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution New "Songs like This" feature

Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more music specifically like the song you're requesting. N...

  • Casual Listener
  • Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more mu...
  • AmesBlake
  • Casual Listener
  • 1624 Views
  • 6 replies
  • 2 likes
  • 1624 Views
  • 6 replies
  • 2 likes

Superuser Contribution Multiple Live Events locations or radius update

PlanFamily PremiumCountryUSA My Question or IssueIs it possible to set multiple locations for live events or alter the radius? We're willing to travel a few hours for a good live show.

  • Casual Listener
  • Plan Family Premium Country USA   My Question or Issue Is it possible to set multiple locations for live events or alter the radius?  We're willing to travel a few hours for a good li...
  • Susan_GP
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • upcoming events
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended songs broken/not refreshing

PlanPremium CountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe recommended songs at the bottom of my main playlist never change or update. Upon hitting refresh the whole UI breaks, duplicating the songs already in the ...

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  • Regular
  • Plan Premium   Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue The recommended songs at the bottom of my main playlist never change or ...
  • CRoads
  • Visitor
  • 15202 Views
  • 46 replies
  • 1 likes
  • 15202 Views
  • 46 replies
  • 1 likes

Solved!!Superuser Contribution Playback gets paused every 30 seconds on any device I try to listen with

PlanPremium FamilyCountryUnited States DeviceDesktop, AndroidOperating SystemMac, Windows 10, Linux (Manjaro), Pixel 5 (Android 12) My Question or IssueEvery 30 seconds, no matter what device I use, music playback is stopped. I've tried turning on pr...

  • Casual Listener
  • Plan Premium Family Country United States   Device Desktop, Android Operating System Mac, Windows 10, Linux (Manjaro), Pixel 5 (Android 12)   My Question or Issue Every 30 second...
  • Not applicable
  • 62499 Views
  • 31 replies
  • 3 likes
  • 62499 Views
  • 31 replies
  • 3 likes

Superuser Contribution Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

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  • Spotify Star
  • Spotify Star
  • Spotify is introducing a new Your Library sidebar in the desktop app and Web Player.   The new Your Library sidebar improves navigation and makes it easier and faster to collect and retriev...
  • marchone
  • Regular
  • 143145 Views
  • 1034 replies
  • 41 likes
  • 143145 Views
  • 1034 replies
  • 41 likes

Superuser Contribution HOW DO I LIST MY ARTISTS IN ALPHABETICAL ORDER????

Hello I can no longer view the lists of my followed artists in Alphabetical Order?? this is extremely frustrating because I go to great effort to create a music library for myself..When I want to look up an album to listen to really quickly it is muc...

  • Regular
  • Hello  I can no longer view the lists of my followed artists in Alphabetical Order??   this is extremely frustrating because I go to great effort to create a music library for myself....
  • DeathcoreDogDad
  • Casual Listener
  • 9630 Views
  • 10 replies
  • 4 likes
  • 9630 Views
  • 10 replies
  • 4 likes

Problem with downloading

Hello I have a problem. I can't download songs to my device and it says: The limit of the number of devices has been reached. I drowned my old phone so I don't know how to log out on it or anything....Thank you for your advice.

  • Visitor
  • Hello I have a problem. I can't download songs to my device and it says: The limit of the number of devices has been reached. I drowned my old phone so I don't know how to log out on it or anything.....
  • Not applicable
  • 3646 Views
  • 19 replies
  • 0 likes
  • "spotify"
    Problems downloading songs from Spotify
    “Spotify premium”
  • 3646 Views
  • 19 replies
  • 0 likes

Print Spotify playlists to PDF

Hi.I have struggled a long time to copy playlist data to conversations about music with my friends.I would have liked to have a copy or export feature for playlist, artists, alvums and titles, but there's no working feature to do this. There were old...

  • Regular
  • Hi. I have struggled a long time to copy playlist data to conversations about music with my friends. I would have liked to have a copy or export feature for playlist, artists, alvums and titles, bu...
  • markspot
  • Newbie
  • 4844 Views
  • 2 replies
  • 2 likes
  • 4844 Views
  • 2 replies
  • 2 likes

Superuser Contribution Severe lag when doing literally anything with playlists

PlanPremiumCountryUSADeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueI've been getting severe lag when trying to do literally anything with my playlists at all in Spotify. At first I thought it was an issue with one playlist I had-...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Laptop Operating System Windows 11   My Question or Issue I've been getting severe lag when trying to do literally anything with my playlists at...
  • nysteve
  • Roadie
  • 3110 Views
  • 7 replies
  • 2 likes
  • 3110 Views
  • 7 replies
  • 2 likes

Superuser Contribution Update followed artists

Spotify should update all of our followed artists in the following Section instead of only displaying some artists.

  • Music Fan
  • Spotify should update all of our followed artists in the following Section instead of only displaying some artists.
  • Mandamarie23891
  • Music Fan
  • 249 Views
  • 7 replies
  • 0 likes
  • 249 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution why won't spotify let me pin my liked songs playlist on my computer?

Even when I unpin my other playlists and just click "pin liked songs", it won't move to the top. My other playlists are pinning and unpinning fine. I have premium.

  • Visitor
  • Even when I unpin my other playlists and just click "pin liked songs", it won't move to the top. My other playlists are pinning and unpinning fine. I have premium.
  • MattSuda
  • Spotify Star
  • 936 Views
  • 14 replies
  • 8 likes
  • 936 Views
  • 14 replies
  • 8 likes

Superuser Contribution Local Files

PlanPremiumCountry DeviceSamsung / PCOperating SystemAndroid / Windows 10 My Question or IssueSo I have copied my local files into a 'new folder' and I can see a total of 3999 songs in it, however, when I try to copy (ctrl A) to a playlist I only get...

  • Visitor
  • Plan Premium Country   Device Samsung / PC Operating System Android / Windows 10   My Question or Issue So I have copied my local files into a 'new folder' and I can see a total o...
  • AlejaR
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes