Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 54731 Views
  • 58 replies
  • 61 likes
  • 54731 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 24332 Views
  • 44 replies
  • 28 likes
  • 24332 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 120774 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 120774 Views
  • 62 replies
  • 48 likes

Superuser Contribution Songs played in reverse order when connected to new device.

PlanPremiumCountryNew Zealand DeviceSamsung S23+Operating SystemAndroid 14 My Question or IssueI listen to my saved playlists with smart shuffle on.When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the ...

  • Visitor
  • Plan Premium Country New Zealand  Device Samsung S23+ Operating System Android 14   My Question or Issue I listen to my saved playlists with smart shuffle on. When listening to s...
  • Musty222
  • Visitor
  • 667 Views
  • 8 replies
  • 1 likes
  • 667 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to avoid playing same songs again

Hello. How do I avoid playing the same song again when selecting songs manually? Here is the case: I select song1 manually. Spotify plays it and than plays song2 automatically.I select song3 manually. Spotify plays it and than plays song2 again, beca...

  • Visitor
  • Hello.    How do I avoid playing the same song again when selecting songs manually?   Here is the case:   I select song1 manually. Spotify plays it and than plays song2 auto...
  • Novy
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify started adding songs to the top of playlists?

PlanPremiumCountryUSADeviceSamsung note 20Operating SystemAndroid My Question or IssueSo, just today all my custom playlists seem to have a new random song added as the first song. If you remove it from the list it automatically adds another one seem...

  • Newbie
  •   Plan Premium Country USA Device Samsung note 20 Operating System Android   My Question or Issue So, just today all my custom playlists seem to have a new random song added as t...
  • Elena
  • Moderator
  • 186 Views
  • 3 replies
  • 2 likes
  • 186 Views
  • 3 replies
  • 2 likes

Superuser Contribution Play Spotify on more than 1 local speaker

I have like 10 Sonos devices throughout my house. I have Spotify premium. How can I play a song on more than one Sonos device at a time using the Spotify app? I have searched a bunch and found some posts about Spotify “groups” which was replaced by “...

  • Regular
  • I have like 10 Sonos devices throughout my house. I have Spotify premium. How can I play a song on more than one Sonos device at a time using the Spotify app?   I have searched a bunch and fou...
  • Maria
  • Moderator
  • 174 Views
  • 3 replies
  • 0 likes
  • 174 Views
  • 3 replies
  • 0 likes

Superuser Contribution Other artist songs playing in my single artist playlist

Created a playlist for a single artist and added songs from that artist to it. But as the playlist is running every so often another artist's song plays. Why does this happen?

  • Casual Listener
  • Created a playlist for a single artist and added songs from that artist to it.  But as the playlist is running every so often another artist's song plays.  Why does this happen?
  • Eni
  • Moderator
  • 114 Views
  • 3 replies
  • 0 likes
  • 114 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switch song orders in playlists

The feature would allow you to switch the order of songs, allowing you to drag or adjust a song up or down on the playlist.

  • Casual Listener
  • The feature would allow you to switch the order of songs, allowing you to drag or adjust a song up or down on the playlist.
  • AlejaR
  • Moderator
  • 314 Views
  • 5 replies
  • 0 likes
  • 314 Views
  • 5 replies
  • 0 likes

My playlist keeps getting interrupted by songs I don’t want to hear. STOP

I ONLY want to listen to the songs I CHOOSE on my playlist. Other songs I DID NOT choose keeps interrupting my playlist. How do I STOP this from occurring?

  • Visitor
  • I ONLY want to listen to the songs I CHOOSE on my playlist. Other songs I DID NOT choose keeps interrupting my playlist. How do I STOP this from occurring?
  • gbmw1013
  • Newbie
  • 172 Views
  • 3 replies
  • 2 likes
  • 172 Views
  • 3 replies
  • 2 likes

Why doesn't my liked songs playlist show all songs?

On the Android app, if I add new songs to my liked songs playlist it won't show. Not only that but the playlist is only showing a limited number of songs - far less than the entire playlist. I have tried deleting the app and logged in again but the i...

  • Visitor
  • On the Android app, if I add new songs to my liked songs playlist it won't show. Not only that but the playlist is only showing a limited number of songs - far less than the entire playlist. I have t...
  • Amayy
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Left sidebar gets resized whenever I maximize the window

PlanPremiumCountryPLOperating SystemWindows 11 22H2 22621.1702Spotify version1.2.12.902.g1924b088 My IssueThe left sidebar has three "modes":A) pictures onlyB) album namesC) album names with additional information about them.My issue occurs only when...

  • Casual Listener
  • Plan Premium Country PL Operating System Windows 11 22H2 22621.1702 Spotify version 1.2.12.902.g1924b088   My Issue The left sidebar has three "modes": A) pictures only B) album name...
  • Sibyl666
  • Music Fan
  • 500 Views
  • 3 replies
  • 4 likes
  • 500 Views
  • 3 replies
  • 4 likes

recommendations

How do I turn off recommendations that play randomly during my playlist. I've searched on Youtube...Cant find an answer..

  • Visitor
  • How do I turn off recommendations that play randomly during my playlist. I've searched on Youtube...Cant find an answer..
  • AdamDam
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Beğendiğim tüm şarkılar silindi ve oluşturduğum çalma listeleri de bomboş

Az önce uygulamaya girdim ve kitaplığımdaki her şey silinmiş. Ana sayfamda oluşturduğum bazı çalma listeleri gözüküyor ama içleri bomboş. Sorun ne anlamadım neden herşey siliniverdi, nasıl düzeltmeli?

  • Visitor
  • Az önce uygulamaya girdim ve kitaplığımdaki her şey silinmiş. Ana sayfamda oluşturduğum bazı çalma listeleri gözüküyor ama içleri bomboş. Sorun ne anlamadım neden herşey siliniverdi, nasıl düzeltmeli?
  • wondeirem
  • Visitor
  • 878 Views
  • 10 replies
  • 0 likes
  • 878 Views
  • 10 replies
  • 0 likes

Superuser Contribution Add songs to playlists search function gone

I have many artist and sub genre playlists. When I try to add a song to multiple playlists at once, the search function is no longer there to filter my playlists down while adding the song. PlanPremiumCountryUSADeviceGoogle Pixel 7 Pro and Samsung Ga...

  • Newbie
  • I have many artist and sub genre playlists. When I try to add a song to multiple playlists at once, the search function is no longer there to filter my playlists down while adding the song.   ...
  • Susan_GP
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution compartir mi playlist

Hola a todos, he estado buscando la manera para poder compartir mi playlist con amistades pero no me ha sido posible realmente, no me salen los puntos ni las opciones para poder compartir, lo he intentado de varias maneras pero no me ha sido posible,...

  • Visitor
  • Hola a todos, he estado buscando la manera para poder compartir mi playlist con amistades pero no me ha sido posible realmente, no me salen los puntos ni las opciones para poder compartir, lo he inte...
  • OscarDC
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Local Files can't be played via Spotify Connect on my Sonos Speakers (or even TV)

My Question or Issue I've been making Playists of Music by year, and for some songs that are not available on Spotify that I own I've decided to rip the CDs and then to add them to a folder as Local Files.Then I add them to a Playlist, let's say: "20...

  • Casual Listener
  • My Question or Issue   I've been making Playists of Music by year, and for some songs that are not available on Spotify that I own I've decided to rip the CDs and then to add them to a folder ...
  • CarterBurke
  • Visitor
  • 10917 Views
  • 5 replies
  • 3 likes
  • 10917 Views
  • 5 replies
  • 3 likes

Audiobook time limit

I usually listen at 1.5x listening speed and itll probably be offline. So when I reconnected I ended up only getting 10hrs of listening time this month not 15 before it said I'd hit the limit is there a way to fix.I don't get Internet at work which i...

  • Casual Listener
  • I usually listen at 1.5x listening speed and itll probably be offline. So when I reconnected I ended up only getting 10hrs of listening time this month not 15 before it said I'd hit the limit is ther...
  • Inkweaver
  • Newbie
  • 7504 Views
  • 9 replies
  • 0 likes
  • 7504 Views
  • 9 replies
  • 0 likes

Superuser Contribution playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter send me a link to share a playlist with me. It shows up on my desktop as public p...

  • Visitor
  • ...aughter send me a link to share a playlist with me. It shows up on my desktop as public playlist and I can play it without problem but I cannot add songs to it. Any help?
  • Yordan
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Severe lag when doing literally anything with playlists

PlanPremiumCountryUSADeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueI've been getting severe lag when trying to do literally anything with my playlists at all in Spotify. At first I thought it was an issue with one playlist I had-...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Laptop Operating System Windows 11   My Question or Issue I've been getting severe lag when trying to do literally anything with my playlists at...
  • username1212121212
  • Visitor
  • 991 Views
  • 6 replies
  • 1 likes
  • 991 Views
  • 6 replies
  • 1 likes

delete blend playlist with deleted account

I have a blend playlist with someone who deleted their account. It says "?+[me]". When I click on it, it won't open, so I cannot delete it. How do I get rid of this playlist?

  • Visitor
  • I have a blend playlist with someone who deleted their account. It says "?+[me]". When I click on it, it won't open, so I cannot delete it. How do I get rid of this playlist?
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes

Superuser Contribution New "Songs like This" feature

Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more music specifically like the song you're requesting. N...

  • Casual Listener
  • Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more mu...
  • mossy2100
  • Newbie
  • 232 Views
  • 3 replies
  • 2 likes
  • 232 Views
  • 3 replies
  • 2 likes

Superuser Contribution Is there a way to see all blocked/disliked songs?

Plan: freeCountry: USASystems: Win10, Android, or FirefoxMy Question or IssueIs there a way to see a list of all blocked songs? I don't remember what playlist or album or artist this was, I just remember that a while ago I dropped and fumbled with th...

  • Casual Listener
  • Plan: free Country: USA Systems: Win10, Android, or Firefox My Question or Issue Is there a way to see a list of all blocked songs? I don't remember what playlist or album or artist this was, I j...
  • pohlcat01
  • Newbie
  • 16639 Views
  • 6 replies
  • 1 likes
  • 16639 Views
  • 6 replies
  • 1 likes