Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • ToneBaloney
  • Newbie
  • 5609 Views
  • 17 replies
  • 19 likes
  • 5609 Views
  • 17 replies
  • 19 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 93494 Views
  • 57 replies
  • 47 likes
  • Connect
    JAM
  • 93494 Views
  • 57 replies
  • 47 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • fixurappitstrash999
  • Newbie
  • 234135 Views
  • 1147 replies
  • 42 likes
  • 234135 Views
  • 1147 replies
  • 42 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3218 Views
  • 1 replies
  • 2 likes
  • 3218 Views
  • 1 replies
  • 2 likes

Move a single track from an established playlist on top of that playlist

Hi, I have a suggestion about an option to add to the spotify app (client: windows and mobile).So im using spotify a lot and have different playlists with hundreds of songs. And that particular suggestion came in to my mind very often, but I never op...

  • Casual Listener
  • Hi, I have a suggestion about an option to add to the spotify app (client: windows and mobile). So im using spotify a lot and have different playlists with hundreds of songs. And that particular sug...
  • osornios
  • Spotify Star
  • 143 Views
  • 4 replies
  • 0 likes
  • 143 Views
  • 4 replies
  • 0 likes

Is there a way to group albums together in a list?

I would like to collect albums( albums only, not every individual song on each album) by the same artist or by category, like rock, etc. Is that possible?

  • Visitor
  • I would like to collect albums( albums only, not every individual song on each album) by the same artist or by category, like rock, etc. Is that possible?
  • Anyk17
  • Rising Star 3
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Im blocked on spotify, will our mix still update as normal or pause?

PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...

  • Visitor
  • Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios   My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
  • MartinT
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Heart button gone

Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!

  • Visitor
  • Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!    
  • seaskysea
  • Newbie
  • 941 Views
  • 2 replies
  • 1 likes
  • 941 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Playlist playtime not updating

Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's always stuck at the same time.Does anybody know ho...

  • Casual Listener
  • Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's...
  • Bittencourt
  • Spotify Star
  • 127 Views
  • 5 replies
  • 0 likes
  • 127 Views
  • 5 replies
  • 0 likes

Superuser Contribution Notification Bar shows the wrong song

I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the search bar or my playlists, the same song will still be...

  • Visitor
  • I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the sear...
  • Pavoorepic
  • Visitor
  • 197 Views
  • 8 replies
  • 2 likes
  • 197 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify repeats the same set of songs on Apple Car Play

Plan - PremiumCountry - India Device - iPhone XR / Apple Car PlayOperating System : iOS 17.3.1My Question or Issue: I ask siri to play a song and once the song is finished, Spotify repeats the same list of songs again and again. It's very difficult t...

  • Visitor
  • Plan - Premium Country - India   Device - iPhone XR / Apple Car Play Operating System :  iOS 17.3.1 My Question or Issue:  I ask siri to play a song and once ...
  • Ivelina
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I make Spotify play random music that I like (including my likes)

Plan: Spotify PremiumSystem: Amazon Alexa (if that even matters) I hope some of you experienced Spotify-Users can help me: I'm planning from switching from Google Home to Alexa. Since Alexa doesn't support YouTube Music, I would also have to switch t...

  • Regular
  • Plan: Spotify Premium System: Amazon Alexa (if that even matters)   I hope some of you experienced Spotify-Users can help me:  I'm planning from switching from Google Home to Alexa. Sin...
  • Joan
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • Alexa
    Playing Randomly
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover is really low quality

The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...

  • Regular
  • The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...
  • Maria
  • Moderator
  • 1008 Views
  • 29 replies
  • 0 likes
  • 1008 Views
  • 29 replies
  • 0 likes

Solved!!Superuser Contribution Unable to access the “Playing recommended songs for you” feature

I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs for you" feature is no longer available. Once the se...

  • Casual Listener
  • I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs f...
  • Ivelina
  • Moderator
  • 104 Views
  • 3 replies
  • 0 likes
  • 104 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing options for collaborative playlist not showing anymore

Hey, I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist.I am the owner of the playlist so I can remove songs and change the details etc.I also remember that I could easily remove coll...

  • Newbie
  • Hey,   I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist. I am the owner of the playlist so I can remove songs and change t...
  • Joan
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly constantly terrible

PremiumDevice & Operating SystemDoesn't matterMy Question or IssueDiscover Weekly being terrible and seems not responding my activities for months Discover weekly keeps giving some weird folk music and dreampops and I rarely listen to those genres. A...

  • Casual Listener
  • Premium Device & Operating System Doesn't matter My Question or Issue Discover Weekly being terrible and seems not responding my activities for months  Discover weekly keeps givin...
  • Not applicable
  • 5705 Views
  • 18 replies
  • 4 likes
  • 5705 Views
  • 18 replies
  • 4 likes

Solved!! Discovery weekly broken

PlanPremium My Question or IssueI have used discover weekly for several years now. Since one week ago, the playlist is completey flooded with random music from Asian artists from random genres. Right now, this feature is completely unusable to me. Ho...

  • Newbie
  • Plan Premium   My Question or Issue I have used discover weekly for several years now. Since one week ago, the playlist is completey flooded with random music from Asian artists from random ...
  • Bittencourt
  • Spotify Star
  • 85 Views
  • 1 replies
  • 1 likes
  • 85 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't change playlist cover

PlanPremiumCountryPolandDevice(Laptop)Operating System(Windows 10) My Question or IssueI can't change my playlist cover, I thought maybe it was because somehow I tried to upload PNG version of the picture, but turned out it wasn't the issue. I asked ...

  • Casual Listener
  • Plan Premium Country Poland Device (Laptop) Operating System (Windows 10)   My Question or Issue I can't change my playlist cover, I thought maybe it was because somehow I tried to u...
  • Yordan
  • Moderator
  • 84865 Views
  • 38 replies
  • 1 likes
  • 84865 Views
  • 38 replies
  • 1 likes

Superuser Contribution my liked songs have dissapeared how to get them back??

all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore

  • Visitor
  • all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore
  • Susan_GP
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists no longer show an indication of "liked" songs. Is that by design?

For years -- 10 to be exact -- I have managed playlists by clicking on either a heart or an "add to liked songs" button, then adding those songs to existing or new playlists. Recently that has been changing. Currently there is no "add to liked" butto...

  • Regular
  • For years -- 10 to be exact -- I have managed playlists by clicking on either a heart or an "add to liked songs" button, then adding those songs to existing or new playlists. Recently that has been c...
  • OscarDC
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution My album/jam will change my album

When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)

  • Visitor
  • When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)
  • Novy
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution undo liked songs

Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the song to a different playlist, not delete it from yo...

  • Casual Listener
  • Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the ...
  • Joan
  • Moderator
  • 84 Views
  • 1 replies
  • 1 likes
  • 84 Views
  • 1 replies
  • 1 likes