Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and podcasts, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • grxce99
  • Newbie
  • 13578 Views
  • 10 replies
  • 15 likes
  • 13578 Views
  • 10 replies
  • 15 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • ToneBaloney
  • Newbie
  • 6250 Views
  • 17 replies
  • 19 likes
  • 6250 Views
  • 17 replies
  • 19 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 94482 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 94482 Views
  • 57 replies
  • 48 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • matneym
  • Newbie
  • 237401 Views
  • 1149 replies
  • 42 likes
  • 237401 Views
  • 1149 replies
  • 42 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3237 Views
  • 1 replies
  • 2 likes
  • 3237 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify en Android no funciona, solo aparecen las muestras de audio

Mis playlist solo aparecen como muestras de audio y no aparecen como debería aparecer, aparecen los nombres de del artista y la canción Pero no puedo verlo ni elegir la canción que quiero y cuando le doy a más dice lo siguiente: "Aquí apareceran mues...

  • Casual Listener
  • Mis playlist solo aparecen como muestras de audio y no aparecen como debería aparecer, aparecen los nombres de del artista y la canción Pero no puedo verlo ni elegir la canción que quiero y cuando le...
  • OscarDC
  • Moderator
  • 175 Views
  • 5 replies
  • 0 likes
  • 175 Views
  • 5 replies
  • 0 likes

I want to exclude certain music genres from my mix of the week

We play a lot of piano music for our newborn baby. However, now my „mix of the week“ is just piano music. Can I completely exclude a music stile from mixes so that I can enjoy me favourite music again? No, adding an account only for our baby isn’t an...

  • Visitor
  • We play a lot of piano music for our newborn baby. However, now my „mix of the week“ is just piano music. Can I completely exclude a music stile from mixes so that I can enjoy me favourite music agai...
  • Anyk17
  • Rising Star 3
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off the ai dj

The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?

  • Visitor
  • The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?
  • michaelmm
  • Newbie
  • 51869 Views
  • 240 replies
  • 76 likes
  • 51869 Views
  • 240 replies
  • 76 likes

let me remove unwanted podcast from home screen

I once played an episode of podcast(https://open.spotify.com/show/0VdLW5FOqDoPdppMEhWvIC?si=9c821a751fa14f70) and I can't remove it from my home screen. There's nowhere else an option to hide or remove it. I already saw many people showed their frust...

  • Visitor
  • I once played an episode of podcast(https://open.spotify.com/show/0VdLW5FOqDoPdppMEhWvIC?si=9c821a751fa14f70) and I can't remove it from my home screen. There's nowhere else an option to hide or ...
  • GETTHISPODCASTOFF
  • Visitor
  • 116 Views
  • 2 replies
  • 1 likes
  • 116 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Your Library] Play Liked Songs Only

I would love a feature that lets you only listen to the liked songs in a playlist or album. I like to listen to albums a lot but sometimes only want to hear the songs I liked from the album.

  • Visitor
  • I would love a feature that lets you only listen to the liked songs in a playlist or album. I like to listen to albums a lot but sometimes only want to hear the songs I liked from the album. 
  • harrisonchambers
  • Newbie
  • 4439 Views
  • 7 replies
  • 6 likes
  • Your Library
  • 4439 Views
  • 7 replies
  • 6 likes

Superuser Contribution Playlist disappeared

HelloI noticed that a personal playlist has disappeared on the Spotify even though I do nothing like cancelling or removing itT. he other ones still stay but just one (recently listened) is not in my library yet.The strange thing is that this playlis...

  • Casual Listener
  • Hello I noticed that a personal playlist has disappeared on the Spotify even though I do nothing like cancelling or removing itT. he other ones still stay but just one (recently listened) is not in ...
  • 62jygz_2-l92
  • Newbie
  • 4810 Views
  • 7 replies
  • 0 likes
  • 4810 Views
  • 7 replies
  • 0 likes

Superuser Contribution No puedo agregar más canciones a biblioteca

PlanPremiumMéxicoandroid, escritorio Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums completos solo me permite agregar 1 o 2 canciones más, mi biblioteca aún no l...

  • Newbie
  •   Plan Premium México android, escritorio   Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums com...
  • OscarDC
  • Moderator
  • 7631 Views
  • 8 replies
  • 3 likes
  • biblioteca
    canciones
    mas
  • 7631 Views
  • 8 replies
  • 3 likes

Superuser Contribution Give the option to disable “made for you” feature

It seems that all the Spotify-created playlists I used to listen to were often updated with new songs by real, human editors. It was super convenient for discovering new music. And now a lot of these playlists are labeled "made for you" and contain m...

  • Newbie
  • It seems that all the Spotify-created playlists I used to listen to were often updated with new songs by real, human editors. It was super convenient for discovering new music.   And now a lot...
  • Ctoss
  • Newbie
  • 169 Views
  • 2 replies
  • 3 likes
  • 169 Views
  • 2 replies
  • 3 likes

Superuser Contribution How do I fix “device limit reached” trying to download music onto my phone?

I can’t download my music onto my phone, I recently just got a new phone and can’t fix this problem. I want to download my likes on my library but “device limit reached remove all downloads from another device to listen offline with this one”

  • Newbie
  • I can’t download my music onto my phone, I recently just got a new phone and can’t fix this problem. I want to download my likes on my library but “device limit reached remove all downloads from anot...
  • isobelrosado
  • Casual Listener
  • 79489 Views
  • 20 replies
  • 5 likes
  • 79489 Views
  • 20 replies
  • 5 likes

Superuser Contribution Is the Enhanced feature for playlists still exist?

There used to be a feature that would let Spotify Enhance a playlist by adding tracks to it. I no longer see the option. Has that feature been removed?

  • Visitor
  • There used to be a feature that would let Spotify Enhance a playlist by adding tracks to it. I no longer see the option. Has that feature been removed?
  • snively
  • Newbie
  • 152 Views
  • 2 replies
  • 1 likes
  • 152 Views
  • 2 replies
  • 1 likes

How to find playlists made for me by Spotify

Playlists such as "Patchwork", "Anger Management", and "Thrifted" are playlists that say they were made for (my_usename) by Spotify and I'm having trouble finding a list with just those playlists. These playlists don't have the word "Mix" at the end ...

  • Newbie
  • Playlists such as "Patchwork", "Anger Management", and "Thrifted" are playlists that say they were made for (my_usename) by Spotify and I'm having trouble finding a list with just those playlists. Th...
  • kaworu_bloodpaw
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doesn't give me 30 minutes of ad-free music anymore

I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertisements again! I would not mind the advertisements if I...

  • Newbie
  • I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertiseme...
  • エミコ
  • Visitor
  • 23793 Views
  • 38 replies
  • 10 likes
  • 23793 Views
  • 38 replies
  • 10 likes

Superuser Contribution Why won't it play

Okay, so I can't get the song Great Spirits by Tina Turner from the Brother Bear sound track to play on my spotify account. It won't play on my phone (iPhone SE but it hasn't played on older version either) my parents phones when they log into my acc...

  • Newbie
  • Okay, so I can't get the song Great Spirits by Tina Turner from the Brother Bear sound track to play on my spotify account. It won't play on my phone (iPhone SE but it hasn't played on older version ...
  • OscarDC
  • Moderator
  • 1407 Views
  • 5 replies
  • 1 likes
  • 1407 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't Remove Albums From Library

Device(iPhone 12, MacBook Air 2020)Operating System(iOS 17.4, Sonoma 14.2.1) My Question or Issue My issue is that I've got two particular albums in my library that can't be removed. The check that is normally where the plus would be if it wasn't sav...

  • Casual Listener
  • Device (iPhone 12, MacBook Air 2020) Operating System (iOS 17.4, Sonoma 14.2.1)   My Question or Issue  My issue is that I've got two particular albums in my library that can't be rem...
  • ScarletHaeven
  • Newbie
  • 201 Views
  • 6 replies
  • 0 likes
  • Library
  • 201 Views
  • 6 replies
  • 0 likes

"Playlist Radio" removed. Possible reintroduction in Spotify "Supremium" tier for $19.99? Please.

So, Spotify removed the "Playlist Radio" feature from it's service and it was a crippling blow to my ability to discover new music. I'm not trying to be dramatic here (it just IS dramatic), but I suffer with Major Depressive Disorder and the one thin...

  • Casual Listener
  • So, Spotify removed the "Playlist Radio" feature from it's service and it was a crippling blow to my ability to discover new music.  I'm not trying to be dramatic here (it just IS dramatic), but...
  • streetdanielc2
  • Casual Listener
  • 1067 Views
  • 2 replies
  • 6 likes
  • 1067 Views
  • 2 replies
  • 6 likes

Superuser Contribution why are some albums unable to be deleted of my library?

I have three albums that I saved lately and they don't want to be removed anymore. I try to delete them and it doesn't work. I even try to delete the IOS app and the application on my Mac to make a clean reinstall but it didn't do anything.

  • Visitor
  • I have three albums that I saved lately and they don't want to be removed anymore. I try to delete them and it doesn't work. I even try to delete the IOS app and the application on my Mac to make a c...
  • Ivelina
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs played in reverse order when connected to new device.

PlanPremiumCountryNew Zealand DeviceSamsung S23+Operating SystemAndroid 14 My Question or IssueI listen to my saved playlists with smart shuffle on.When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the ...

  • Visitor
  • Plan Premium Country New Zealand  Device Samsung S23+ Operating System Android 14   My Question or Issue I listen to my saved playlists with smart shuffle on. When listening to s...
  • Not applicable
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to delete playlist that won't enter or delete?

I have playlists and podcasts in my library that were deleted by the creator. The playlists and podcasts won't open or let me delete them. Please help

  • Visitor
  • I have playlists and podcasts in my library that were deleted by the creator. The playlists and podcasts won't open or let me delete them. Please help 😞
  • Yordan
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

griefing

I would really appreciate a new system in place to help with my issue. At some point someone randomly added thousands of songs to a shared playlist and I was wondering if something could be set in place to remove that individual and their songs with ...

  • Casual Listener
  • I would really appreciate a new system in place to help with my issue. At some point someone randomly added thousands of songs to a shared playlist and I was wondering if something could be set in pl...
  • 86 Views
  • 0 replies
  • 1 likes
  • 86 Views
  • 0 replies
  • 1 likes