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Plan
Premium
Country
NL
Device
Any
Operating System
Any
My Question or Issue
I like to sort albums by recently played/added. So I use the option "Recent".
Recently I have played most of the albums from my library, so the bottom album was from around October 2024 I think.
However, since a week it seems the data of when I last played each album is lost when this was before April 2025.
So most albums are now reset to the date I have added them (the first is from August 2019).
This is really annoying me.
Can you please fix?
See screenshots for the album "I" by Felix Jaehn.
In the actual play history you can see I played it on March 1st (2025)
In the album overview it is showing as played last in August 2019.
Hey there @Stijn_M,
Thanks for posting in the Community and welcome.
We'd like to add some insights. Keep in mind that you'll see in Your library the recently played albums that were previously saved there (that you add it by using the (+) button). The recently played content that you have not saved would show in the Home page. In other words, on mobile you need to click on the play button for the whole album and have it saved to your library so it updates over there.
Since you mentioned this happens on any device, take into account that on the desktop this behaves slightly differently. You can play any song from the album and it will update when sorting by Recents as long as it was saved to the library. Albums that are not added into the library don't show up when sorting by Recents, even though they were recently played.
That being explained, if you noticed this behavior persists even if you checked the above, then we'd suggest:
If the above doesn't do the trick, it'd be awesome if you could send us:
Keep us in the loop!
Hi AlejaR,
Yes, this is all about albums I have saved to my library.
I updated Spotify on my phone and cleared the cache but the issue persists.
My phone is running on Android 14 and Spotify version 9.0.36.697 is installed.
My desktop is a Microsoft Windows 11 Home version 10.0.26100 Build 26100 and has installed Spotify voor Windows (64-bits) 1.2.61.443.gc51c574b
I have made a screen recording on my phone.
You can view it in Google Drive with this link:
https://drive.google.com/file/d/158slrb29T28HSkaDTCohrxpwIoiZByHC/view?usp=sharing
Thanks in advance! 🙂
Hey there @Stijn_M,
Thanks for your reply and for the info you kindly sent us.
We've noticed that you’ve downloaded that album. Just to confirm, does this happen also with albums you haven't set to listen to offline? If not sure, it’d be awesome if you could check.
If this happens only with albums you’ve downloaded, we’d suggest you perform a clean reinstall of the app, so you can make sure any cache leftovers are causing this behavior. You can follow these steps to do it.
Note: keep in mind that clean reinstalling the app would remove all the downloaded content.
We'd also like to gather some further info. Please send us:
Keep us in the loop!
Hi @AlejaR,
No it also happens for album I have added but not downloaded. For instance, "Melody A.M." by Röyksopp.
I have played that album somewhere last autumn, I think either October, November or December 2024, but it shows as September 2019.
Here is the information you have asked for:
Hey there @Stijn_M,
Thanks for getting back to us.
Just to confirm, have you tried performing a clean reinstall of the app with the steps @AlejaR sent previously? If you haven't, we suggest that you do so on your affected devices to make sure you get rid of any cached files that might be causing trouble.
If the issue persists, we'd recommend logging out and then logging back in to your account twice in a row as this will help trigger a sync between your account and devices.
However, if any of the above makes the difference, could you ask a friend or a relative to log in to their account on your devices to see if they can replicate this with their own account?
We'll be waiting for your reply.
Hi Eni
I have now tried the clean reinstallment and also the logging in and out twice in a row, but unfortunately it is still the same.
Hey @Stijn_M,
Thanks for the reply and testing this out!
We've reported this to our tech folks so they can have a closer look and investigate what's happening. We'll let you know as soon as we hear back from them and have any info to share.
Take care.
Hey @Stijn_M,
Thanks for your patience while we investigated this.
We've received a reply from our tech team and they confirmed that the behavior you're seeing is currently expected due to a recent backend change that limits the data in the Recents section to a certain period. We understand this isn't ideal and rest assured, your feedback has been forwarded to the team.
Also, keep in mind that you can still get a full breakdown of your listening history by downloading a copy of your personal data.
Cheers,
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