The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
The community is in read-only mode
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
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In my mobile app and on the website I can not rearrange my songs in the
order I want i can only do it by album or creator and some others but
not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play
Music to my Liked Songs on Spotify. Is there a way to share my Liked
Songs or move them to a Playlist? Plan: Premium Country: USA Device:
iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but
after giving a couple shows a try and not liking what I found I gave up
and moved on. Now both of these podcasts are not only looming in my
"Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm
using the desktop version of Spotify on my MacBook Air)I make a
playlist, add songs and a cover if needed then set it to playlist. But,
it doesn't show up on my profile and other p...
PlanPremium Family memberCountryNetherlandsDeviceOneplus 5TOperating
SystemAndroid My Question or IssueSo I got an email today from
support@adheaps that apperantly my spotify account got deactivated dueo
to a failed payment. When I log in to spotify ...
Plan Premium Family member Country Netherlands Device Oneplus 5T Operating System Android My Question or Issue So I got an email today from support@adheaps that apperantly...
PlanPremiumCountryBrazilDeviceAndroid 9.0 Operating SystemWindows 10 My
Question or IssueI'm having trouble with my songs on "Cantadas Musicas".
In android I add a song to my library, but on the computer (Windows 10)
this song does not appear. It's l...
Plan Premium Country Brazil Device Android 9.0 Operating System Windows 10 My Question or Issue I'm having trouble with my songs on "Cantadas Musicas". In android I add a song ...
My Question or IssueI use the shuffle feature whe I listen to the
majority of my playlists. But there are a few (for example classical and
show tunes) that should be heard in a sequence defined in the original
album release. But I often forget to can...
My Question or Issue I use the shuffle feature whe I listen to the majority of my playlists. But there are a few (for example classical and show tunes) that should be heard in a sequence defined in ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI use Spotify Free on a Windows PC (Windows 10 Home,
64-bit, Version 1909, Build 18363.476). ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use S...
Hello all, I'm just wondering where my wrapped playlist of the decade
has gone? I am a premium member on an android phone. Any support would
be great, would really like to listen to it. Kind regards, Skelly
Hello all, I'm just wondering where my wrapped playlist of the decade has gone? I am a premium member on an android phone. Any support would be great, would rea...
PlanPremiumCountryUSA DeviceGalaxy S8 activeOperating SystemAndroid P My
Question or IssueNo matter what I do those 3 playlists start
automatically downloading. I've tried cancelling the download with the
download slide at the playlist menu and throu...
Plan Premium Country USA Device Galaxy S8 active Operating System Android P My Question or Issue No matter what I do those 3 playlists start automatically downloading. I've t...
What does Spotify think about its users?They removed now "Multiple
Select" as well as "Add Album to playlist" on mobile devices. This way
it is not possible on mobile anymore to organize playlists (and albums
in playlists). Folders are also only hand...
What does Spotify think about its users? They removed now "Multiple Select" as well as "Add Album to playlist" on mobile devices. This way it is not possible on mobile anymore to organize playlists ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueTulu language ( language of Mangalore & Udupi) songs
are not available in Spotify.Please upda...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tulu ...
I am currently on Usual Spotify Premium and my friend told me that I
could get a student discount so I went ahead and tried to verify my id
but before doing that it says offer already redeemed what should I do?
Ease help.
I am currently on Usual Spotify Premium and my friend told me that I could get a student discount so I went ahead and tried to verify my id but before doing that it says offer already redeemed what s...
PlanPremiumCountrySwedenMy Question or IssueHello, I've a question
regarding the older top list of the songs.I've used spotify since 2010
and I noticed in this years compilation from spotify that they mentioned
my top songs and artists from 2010 to 2...
Plan Premium Country Sweden My Question or Issue Hello, I've a question regarding the older top list of the songs. I've used spotify since 2010 and I noticed in this years compilation from spot...
PlanPremium familyCountry DeviceOnePlus 5TOperating SystemAndroid
version 9 (?) My Question or IssueIs it possible to see my liked songs
by album? Before a certain recent update, I used to use Spotify like
this:- new album comes out, I download it on...
Plan Premium family Country Device OnePlus 5T Operating System Android version 9 (?) My Question or Issue Is it possible to see my liked songs by album? Befor...
Amazing amazing work Spotify is doing to care for its customers. I
thought Spotify would just be an app to listen to music and that's it
you know. But I can feel and benefit from the hard work Spotify is
putting into improving what I listen to sugges...
Amazing amazing work Spotify is doing to care for its customers. I thought Spotify would just be an app to listen to music and that's it you know. But I can feel and benefit from the hard work...
PlanFree/PremiumCountryUKDeviceAndroid and WindowsMy Question or IssueI
am pretty sure that when I scan through my song there are ones there
(songs and albums) that I have clicked like on (or should I say the
horrible loveheart) and they are no longe...
Plan Free/Premium Country UK Device Android and Windows My Question or Issue I am pretty sure that when I scan through my song there are ones there (songs and albums) that I have clicked like ...
This post was removed for violating the Community Guidelines,
specifically: number 4 and number 10 as well as for violations of
intellectual property rights, privacy rights or proprietary rights and
for advertising. For more information, please read ...
This post was removed for violating the Community Guidelines, specifically: number 4 and number 10 as well as for violations of intellectual property rights, privacy rights or proprietary rights and ...
PlamPremiumCountryCanadaDeviceN.a.Operating SystemN.a. My Question or
IssueSpotify appears to be censoring or hiding the **bleep** and
relationships podcast Turn Me On. This podcast never appears in my top
podcast sections, was not in my Spotify wrap...
Plam Premium Country Canada Device N.a. Operating System N.a. My Question or Issue Spotify appears to be censoring or hiding the **bleep** and relationships podcast Turn Me On. Thi...
PlanPremium CountryCanada DeviceHuawei P20 Pro Operating SystemAndroid
9.1.0 My Question or IssueInitially my Spotify unwrapped would not work
at all through the app. I could touch the link for it but it wouldn't
load anything. I logged out everywher...
Plan Premium Country Canada Device Huawei P20 Pro Operating System Android 9.1.0 My Question or Issue Initially my Spotify unwrapped would not work at a...
PlanPremiumCountryBrazil Device(Macbook Pro, Huawei mate 20) Operating
System(macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).) Hi,I
am experiencing for a few months some strange activity in my account.
Some artists which I never listened t...
Plan Premium Country Brazil Device (Macbook Pro, Huawei mate 20) Operating System (macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).) Hi, I am experiencing f...
It's all in the title, suddenly I'm finding that songs I have NOT saved
are showing as saved and songs I HAVE saved showing as unsaved. It's
super random. What's going on? PlanPremiumCountryUSADeviceMacbook
ProOperating SystemmacOS 10.15
It's all in the title, suddenly I'm finding that songs I have NOT saved are showing as saved and songs I HAVE saved showing as unsaved. It's super random. What's going on? Plan Premium Cou...
I have a bunch of play list and I want to combine them. The question I
have is is there a way to change the date added or retain the date
originally added? For example I have song A in playlist 1 that was added
in 2015. I now created playlist 2 that ...
I have a bunch of play list and I want to combine them. The question I have is is there a way to change the date added or retain the date originally added? For example I have song A in playlist 1 tha...
PlanFreeCountryUSADeviceAcer ChromebookOperating SystemGoogle Chrome OS
Version 78.0.3904.106 (Official Build) (32-bit) My Question or IssueI
have the desktop app (not the one from the Play Store, the one the
Spotify site offers me), but I still can'...
Plan Free Country USA Device Acer Chromebook Operating System Google Chrome OS Version 78.0.3904.106 (Official Build) (32-bit) My Question or Issue I have the desktop app (not t...