Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • 12154387210
  • Visitor
  • 53823 Views
  • 336 replies
  • 15 likes
  • 53823 Views
  • 336 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • Sia5
  • Visitor
  • 36795 Views
  • 725 replies
  • 18 likes
  • 36795 Views
  • 725 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 779 Views
  • 11 replies
  • 3 likes
  • 779 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • fl000w
  • Newbie
  • 24601 Views
  • 38 replies
  • 30 likes
  • Connect
    JAM
  • 24601 Views
  • 38 replies
  • 30 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • missylynke
  • Newbie
  • 89246 Views
  • 949 replies
  • 37 likes
  • 89246 Views
  • 949 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • 98stella
  • Casual Listener
  • 176066 Views
  • 985 replies
  • 39 likes
  • 176066 Views
  • 985 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2478 Views
  • 1 replies
  • 2 likes
  • 2478 Views
  • 1 replies
  • 2 likes

Superuser Contribution On repeat playlist not updating

Hey guys, my "on repeat" playlist hasn't updated for over a month, I have tried logging out of everything (using the button), it didn't work. Anyone who has had this issue and has a solution, please let me know, thanks, I'm kinda bored of those songs...

  • Regular
  • Hey guys, my "on repeat" playlist hasn't updated for over a month, I have tried logging out of everything (using the button), it didn't work. Anyone who has had this issue and has a solution, please ...
  • GlacioD
  • Music Fan
  • 7223 Views
  • 32 replies
  • 2 likes
  • 7223 Views
  • 32 replies
  • 2 likes

Superuser Contribution Folders under playlist or playlist under folders?

PlanPremium CountryAustralia DeviceIphone Operating SystemWindows 11 My Question or IssueI am wondering if anyone knows of an option to either add a folder under a playlist, or a playlist under a folder, similar to how you would in windows explorer. ...

  • Newbie
  • Plan Premium   Country Australia   Device Iphone   Operating System Windows 11   My Question or Issue I am wondering if anyone knows of an option to either add a fold...
  • Yordan
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution If I like and download someone else's playlist, will it disappear if the owner delete's it?

Hi community! Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download but “only” liked it, will it disappear from my library? Tha...

  • Casual Listener
  • Hi community!   Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download...
  • Alex
  • Spotify Legend
  • 20811 Views
  • 12 replies
  • 0 likes
  • 20811 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify keeps playing songs I don't know

PlanPremiumCountryRomaniaDeviceSamsung phone, laptop & personal computerOperating SystemAndroid & Windows 10 My Question or IssueI am trying to listen to playlists I made/my ”Liked Songs” playlist - this means I want to listen to certain songs - howe...

1.JPG 2.JPG 3.JPG
  • Regular
  • Plan Premium Country Romania Device Samsung phone, laptop & personal computer Operating System Android & Windows 10   My Question or Issue I am trying to listen to playlists I ...
  • Alex
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i remove ALL albums from spotify library?

How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution

  • Regular
  •  How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution
  • Dian
  • Spotify Legend
  • 5684 Views
  • 3 replies
  • 0 likes
  • 5684 Views
  • 3 replies
  • 0 likes

Superuser Contribution Delete recommendations page?

I don't hear podcasts at all, however, I once got an erotic podcast as a recommendation in my main page. I was with a friend so we listened to it for the giggles. Literally one time. What's going on now? My main page is flooded with recommendations f...

  • Casual Listener
  • I don't hear podcasts at all, however, I once got an erotic podcast as a recommendation in my main page. I was with a friend so we listened to it for the giggles. Literally one time.   What's ...
  • user-removed
  • Not applicable
  • 12669 Views
  • 14 replies
  • 5 likes
  • history
    podcast
    Recommendations
  • 12669 Views
  • 14 replies
  • 5 likes

Spotify Adding Random Podcasts to My Playlists

Premium, USA My Question or IssueTwice now in the past couple of weeks, Spotify has added random podcasts to my playlists. These are not podcasts I have ever heard of, listened to, subscribed to or followed. I have spent a lot of time building my pla...

  • Regular
  • Premium, USA   My Question or Issue Twice now in the past couple of weeks, Spotify has added random podcasts to my playlists.  These are not podcasts I have ever heard of, listened to, s...
  • HeyBlondie
  • Music Fan
  • 113 Views
  • 2 replies
  • 0 likes
  • 113 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Discover weekly playlist not working

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating System16.6 My Question or IssueMy Discover weekly playlist does not load at all when i try to open it.

  • Regular
  • Plan Premium Country Italy Device iPhone 13 Pro Operating System 16.6   My Question or Issue My Discover weekly playlist does not load at all when i try to open it.
  • mauroficorella
  • Regular
  • 247 Views
  • 7 replies
  • 0 likes
  • 247 Views
  • 7 replies
  • 0 likes

Enhanced turned off, but songs still being added

PlanPremiumCountryUnited StatesDeviceCustom-built desktopOperating SystemWindows 10 My Question or IssueWhen I open spotify on my computer, it instantly adds like two dozen songs to one of my playlists. The "Date Added" for all these songs will say s...

  • Newbie
  • Plan Premium Country United States Device Custom-built desktop Operating System Windows 10   My Question or Issue When I open spotify on my computer, it instantly adds like two dozen s...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Superuser Contribution Daily Mixes not updating

PlanFree/PremiumCountry Device(iPhone 12 Pro Max, Dell XPS 15)Operating System(iOS 15, Windows 10) My Question or IssueFor the past two weeks, I have noticed that my Daily Mixes have essentially stopped updating. My listening preferences are usually ...

  • Music Fan
  •   Plan Free/Premium Country   Device (iPhone 12 Pro Max, Dell XPS 15) Operating System (iOS 15, Windows 10)   My Question or Issue For the past two weeks, I have noticed tha...
  • Ebot1
  • Casual Listener
  • 13271 Views
  • 68 replies
  • 13 likes
  • 13271 Views
  • 68 replies
  • 13 likes

Superuser Contribution download has stopped because there is no more space

When I try to download music for offline listening, the message appears that the download has stopped because there is no more space on the device. when I go into storage within the spotify app, I have more than 80gb free and I find the same in "ipho...

  • Casual Listener
  • When I try to download music for offline listening, the message appears that the download has stopped because there is no more space on the device. when I go into storage within the spotify app, I ha...
  • xChatta
  • Visitor
  • 4885 Views
  • 4 replies
  • 0 likes
  • 4885 Views
  • 4 replies
  • 0 likes

Superuser Contribution Liked songs disappearing from library -reinstalled app and no change

Liked songs disappearing from library -reinstalled Android app on Samsung phone (S21?) and no change.Noticed several weeks ago songs kept disappearing from my library and they are still available in Spotify so there are no rights issues.If this post ...

  • Casual Listener
  • Liked songs disappearing from library -reinstalled Android app on Samsung phone (S21?) and no change. Noticed several weeks ago songs kept disappearing from my library and they are still available i...
  • Eni
  • Moderator
  • 161 Views
  • 5 replies
  • 0 likes
  • 161 Views
  • 5 replies
  • 0 likes

Superuser Contribution Name of the song in the wrong letter when playlist is in alphabetical order

PlanPremiumCountryUnited KingdomDeviceIPhone 12 ProOperating SystemIOS 16.5.1(c) My Question or IssueI made my playlist and put it in alphabetical order and there is only one song that I believe is not in the correct letter, the song "The Beach" by t...

  • Newbie
  • Plan Premium Country United Kingdom Device IPhone 12 Pro Operating System IOS 16.5.1(c)   My Question or Issue I made my playlist and put it in alphabetical order and there is only one...
  • Alex
  • Spotify Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why is my discover weekly made for someone else?

PlanPremiumCountryNetherlands Device(iPhone 12)Operating SystemiOS My Question or IssueMy discover weekly is made for a friend of mine, instead of for me. Is this a feature or bug? The name mentioned is not from my account, nor is the picture.

IMG_1297.jpeg
  • Casual Listener
  •   Plan Premium Country Netherlands  Device (iPhone 12) Operating System iOS    My Question or Issue My discover weekly is made for a friend of mine, instead of for me. ...
  • Alex
  • Spotify Legend
  • 222 Views
  • 3 replies
  • 1 likes
  • 222 Views
  • 3 replies
  • 1 likes

Superuser Contribution Duplicate albums

basically every album has a duplicate identical version that makes saving the songs pointless and ruins all of my playlists. Searching the album or going through the artist page only gives one album, so you have to go through a convoluted process to ...

  • Regular
  • basically every album has a duplicate identical version that makes saving the songs pointless and ruins all of my playlists. Searching the album or going through the artist page only gives one album,...
  • Joan
  • Moderator
  • 192 Views
  • 5 replies
  • 0 likes
  • 192 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local files not appearing in library ios

Turned on local files option in settings but it’s not appearing in library PlanPremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Turned on local files option in settings but it’s not appearing in library  Plan Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10...
  • Alex
  • Spotify Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Can I hear my fav genres on automated feed?

PlanPremiumCountry United States (California)DeviceiPhone 14Operating SystemiOS 16.5.1My Question or IssueWhat's the best way to have Spotify learn all of my favorite genres and play these randomly on a channel? There are channels like More of What Y...

  • Newbie
  • Plan Premium Country  United States (California) Device iPhone 14 Operating System iOS 16.5.1 My Question or Issue What's the best way to have Spotify learn all of my favorite genres an...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Cannot remove a playlist, shows an error

I cannot remove an old bugged playlist. I already removed it earlier, it is gone from the sidebar. But it still shows up on the homepage of all clients.Hitting delete again either gives an error with "something went wrong" or visibly removes the play...

  • Casual Listener
  • I cannot remove an old bugged playlist. I already removed it earlier, it is gone from the sidebar. But it still shows up on the homepage of all clients. Hitting delete again either gives an error wi...
  • Amayy
  • Spotify Star
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to unfollow the unavailable podcast?

Hi,The owner of the podcast I followed years ago probably deleted his channel completely from Spotify. I cannot load uts show page but the podcast still exists in my library and I can do nothing with this ghost podcast.I wonder that how to remove it ...

  • Newbie
  • Hi, The owner of the podcast I followed years ago probably deleted his channel completely from Spotify. I cannot load uts show page but the podcast still exists in my library and I can do nothing wi...
  • mazajaza
  • Newbie
  • 533 Views
  • 2 replies
  • 0 likes
  • 533 Views
  • 2 replies
  • 0 likes