Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297964 Views

96 replies

88 likes

  • 297964 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

161858 Views

234 replies

44 likes

  • 161858 Views
  • 234 replies
  • 44 likes

Solved!!Superuser Contribution Wont play all songs in liked playlist

no matter what I do, the app never plays past the first ten or so songs on my Liked Playlist. I will filter to dance and as the video shows will just hang. I deleted and reinstalled few times now. Cleared the cache on app and still the same. Also tri...

Casual Listener

no matter what I do, the app never plays past the first ten or so songs on my Liked Playlist. I will filter to dance and as the video shows will just hang. I deleted and reinstalled few times now. Cl...

Dessi

Moderator

503 Views

4 replies

0 likes

  • 503 Views
  • 4 replies
  • 0 likes

Superuser Contribution Discover Weekly constantly terrible

PremiumDevice & Operating SystemDoesn't matterMy Question or IssueDiscover Weekly being terrible and seems not responding my activities for months Discover weekly keeps giving some weird folk music and dreampops and I rarely listen to those genres. A...

Casual Listener

Premium Device & Operating System Doesn't matter My Question or Issue Discover Weekly being terrible and seems not responding my activities for months  Discover weekly keeps givin...

nighthawk989

Roadie

17034 Views

29 replies

10 likes

  • 17034 Views
  • 29 replies
  • 10 likes

Superuser Contribution Local Files: Adding Explicit Tag

PlanPremiumCountryUnited Kingdom Hi there,I've been researching this topic but could not find a clear answer for my query which I'm hoping you could help me with - I'm surprised at Spotify's lack of support for customisation of local files, namely th...

Newbie

Plan Premium Country United Kingdom   Hi there, I've been researching this topic but could not find a clear answer for my query which I'm hoping you could help me with - I'm surprised at S...

henrynguyen7

Music Fan

8418 Views

8 replies

9 likes

  • 8418 Views
  • 8 replies
  • 9 likes

Solved!!Superuser Contribution Was wondering if there's a way to shuffle multiple artists?

The problem i'm having is that i'd like to listen to multiple artists'discographies randomly in one sitting. From what i know so far is that there's the option to visit an artists page and just hit play with the ability to shuffle. While i enjoy this...

Newbie

The problem i'm having is that i'd like to listen to multiple artists'discographies randomly in one sitting. From what i know so far is that there's the option to visit an artists page and just hit p...

Yordan

Moderator

15104 Views

16 replies

31 likes

  • 15104 Views
  • 16 replies
  • 31 likes

Superuser Contribution Provide more ways to organize playlists, such as folders

I have a ton of playlists and I think it would be helpful to have some more organizational features for them. Pinning is helpful but pinned or unpinned really only provides two subdivisions and you kind of have to scroll through all of your pinned pl...

Newbie

I have a ton of playlists and I think it would be helpful to have some more organizational features for them. Pinning is helpful but pinned or unpinned really only provides two subdivisions and you k...

rafarossete

Visitor

1443 Views

4 replies

0 likes

  • 1443 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have to keep resaving my songs

Hi premium user in the US… I keep having to re-add the same songs again and again and again to my liked songs and it always says I have 895 songs. No matter what. So if I add a song again that I KNOW I’ve liked multiple times the counter doesn’t go u...

Visitor

Hi premium user in the  US… I keep having to re-add the same songs again and again and again to my liked songs and it always says I have 895 songs. No matter what. So if I add a song again that ...

Joan

Moderator

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Accidentally deleted something from my library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I view what was deleted? It was a double tap accident and it was something removed fro...

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

RayyW0

Spotify Star

174 Views

1 replies

0 likes

  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Show/Hide unavailable songs" option is no longer available

Desktop user My Question or IssueSince the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown in my Liked Songs where previously they were. The option still ...

Music Fan

Desktop user   My Question or Issue Since the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown i...

rioki

Regular

14237 Views

17 replies

7 likes

  • 14237 Views
  • 17 replies
  • 7 likes

Superuser Contribution I don't want public playlists on my profile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI looked up my profile and I was shocked to see every playlist I liked that was public was sh...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I looke...

Yordan

Moderator

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add songs to collaborative playlist

I've created a playlist for my birthday party and want my guests to be able to contribute to it. The playlist is public on Spotify. When I share the link to my event page on Facebook, it only takes my friends to the playlist but doesn't allow them to...

Casual Listener

I've created a playlist for my birthday party and want my guests to be able to contribute to it. The playlist is public on Spotify.  When I share the link to my event page on Facebook, it only...

ibraheemofeeque

Visitor

31782 Views

9 replies

0 likes

  • 31782 Views
  • 9 replies
  • 0 likes

Superuser Contribution When your playlist says "1 Save" is that you?

I've noticed that one of my playlists says "1 Save". None of my other playlists say this, am I the "1 Save"? I'm just trying to figure out if that's me or if somebody else is listening to my sad mix.....that'd be a little awkward

Newbie

I've noticed that one of my playlists says "1 Save". None of my other playlists say this, am I the "1 Save"?    I'm just trying to figure out if that's me or if somebody else is listening...

Yordan

Moderator

4889 Views

1 replies

0 likes

  • 4889 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my local file only play in liked songs?

I uploaded some songs to my local files, but in the local files playlist they're all greyed out. In liked songs, however, it does let me play them. Once I try adding them to a playlist or to my queue it won't play.

Newbie

I uploaded some songs to my local files, but in the local files playlist they're all greyed out. In liked songs, however, it does let me play them. Once I try adding them to a playlist or to my queue...

Yordan

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remote Jam not available / not working

The design for Spotify Jams is creative, but it excludes one of the biggest parts of the original Spotify Sessions; users in the jam can’t listen to the music remotely, it is only played through one device. A Spotify Jam eliminates one of the major c...

Regular

The design for Spotify Jams is creative, but it excludes one of the biggest parts of the original Spotify Sessions; users in the jam can’t listen to the music remotely, it is only played through one ...

BanditTheCat

Casual Listener

51173 Views

21 replies

16 likes

  • 51173 Views
  • 21 replies
  • 16 likes

Solved!!Superuser Contribution I'd like to remove a song from my history

The app played this particular song over and over again overnight and I'd very much like to remove it completely from my history as I don't really listen to that artist and it always pops up as the most listened song on my Spotify every single time. ...

Newbie

The app played this particular song over and over again overnight and I'd very much like to remove it completely from my history as I don't really listen to that artist and it always pops up as the m...

ra6bit

Visitor

133554 Views

42 replies

70 likes

  • 133554 Views
  • 42 replies
  • 70 likes

Superuser Contribution Link All Other Credited Artists

When looking at the details of a song in the Now Playing View it already lists the other artist that worked on it, but you can't click on their names. Most of them have music on Spotify under the same name, they should all be hyperlinks to their musi...

Casual Listener

When looking at the details of a song in the Now Playing View it already lists the other artist that worked on it, but you can't click on their names. Most of them have music on Spotify under the sam...

quitequirky21

Casual Listener

216 Views

2 replies

0 likes

  • 216 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist searches only play searched tracks

PlanPremiumCountryUnited KingdomDeviceMac, WindowsOperating SystemWindows 10 & Latest Desktop iOS My Question or IssueSo I have a few big playlists that I enjoy, but sometimes I want to start from a specific track. I search the track or artist in the...

Casual Listener

Plan Premium Country United Kingdom Device Mac, Windows Operating System Windows 10 & Latest Desktop iOS   My Question or Issue So I have a few big playlists that I enjoy, but some...

Žburki

Visitor

7135 Views

9 replies

16 likes

  • 7135 Views
  • 9 replies
  • 16 likes

Solved!!Superuser Contribution With the new plus button instead of the heart, how do I unlike songs now?!

I don’t care if the button is a heart or a check or a plus, but I really care that the functionality to unlike a song is gone. I’ve had my account for years, and there are songs in my “Liked Songs” playlist that I don’t want there anymore. Before, I’...

Casual Listener

I don’t care if the button is a heart or a check or a plus, but I really care that the functionality to unlike a song is gone. I’ve had my account for years, and there are songs in my “Liked Songs” p...

AROKMASTER

Casual Listener

12405 Views

11 replies

4 likes

  • 12405 Views
  • 11 replies
  • 4 likes

Local Files can't be played via Spotify Connect on my Sonos Speakers (or even TV)

My Question or Issue I've been making Playists of Music by year, and for some songs that are not available on Spotify that I own I've decided to rip the CDs and then to add them to a folder as Local Files.Then I add them to a Playlist, let's say: "20...

Casual Listener

My Question or Issue   I've been making Playists of Music by year, and for some songs that are not available on Spotify that I own I've decided to rip the CDs and then to add them to a folder ...

LucidVibes

Newbie

14397 Views

6 replies

4 likes

  • 14397 Views
  • 6 replies
  • 4 likes

Superuser Contribution Songs not being added to my liked songs

PlanPremiumCountryUSADeviceiPhone Operating SystemiOS My Question or IssueWhen I try adding rosé’s song to my liked songs playlist it says it’s already been added to the playlist but when I checked/searched for the song I couldn’t find it. And when I...

Casual Listener

Plan Premium Country USA Device iPhone  Operating System iOS   My Question or Issue When I try adding rosé’s song to my liked songs playlist it says it’s already been added to the...

OscarDC

Moderator

335 Views

5 replies

0 likes

  • 335 Views
  • 5 replies
  • 0 likes

Downloads

PlanPremiumCountryEgyptDevice(Xiaomi Redmi 10 2022)Operating System(Android 13) My Question or IssueThe songs I download are deleted twice and i don't delete theirIt's mistake or what ? .

Visitor

Plan Premium Country Egypt Device (Xiaomi Redmi 10 2022) Operating System (Android 13)   My Question or Issue The songs I download are deleted twice and i don't delete their It's mist...

Billy-J

Spotify Star

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes