Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

-Karma-

Roadie

288823 Views

89 replies

88 likes

  • 288823 Views
  • 89 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

isaacmendc

Casual Listener

148864 Views

232 replies

44 likes

  • 148864 Views
  • 232 replies
  • 44 likes

Solved!! Liked Songs Playlist out of order

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync. I tried removing every song from my playlist and ...

Casual Listener

This has been an issue for at least 3 months now. The order of my Liked Songs playlist on Mobile does not match how it's organized on PC. I've tried signing out on both devices and they do not resync...

ribezaz

Spotify Star

404 Views

3 replies

1 likes

liked songs
  • 404 Views
  • 3 replies
  • 1 likes

Songs keep getting taken out of my playlist

Today for example I added a song to my playlist. I have a copy playlist from years back that gets every single song put into out of habit as I used to accidentally undownload all my music and not be able to listen to it on the way to school. Anyway a...

Visitor

Today for example I added a song to my playlist. I have a copy playlist from years back that gets every single song put into out of habit as I used to accidentally undownload all my music and not be...

ribezaz

Spotify Star

245 Views

1 replies

1 likes

  • 245 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why is my playlist missing??

I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creating this again?

Visitor

I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creati...

Ogtom

Visitor

735 Views

2 replies

0 likes

  • 735 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution playlist is empty but has 6 songs on it

I can play the playlist on iphone and laptop but it says it is empty on the tv app. I have deleted myself of the tv and readded me but still wont play. Lots of other playlist are synced and play normally

Casual Listener

I can play the playlist on iphone and laptop but it says it is empty on the tv app. I have deleted myself of the tv and readded me but still wont play. Lots of other playlist are synced and play norm...

Novy

Moderator

474 Views

4 replies

0 likes

  • 474 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Playlist Problem

Hello,I deleted a playlist but recovered it but it is only showing on PC (Of Course) and on my 15 Pro Max but not on my IPhone 12.Is there a fix?ThanksOwais Qadri

Casual Listener

Hello, I deleted a playlist but recovered it but it is only showing on PC (Of Course) and on my 15 Pro Max but not on my IPhone 12. Is there a fix? Thanks Owais Qadri

Vasil

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution map copy

can i copy a map to a playlist? So the numbers in the map (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemap issue

Casual Listener

can i copy a map to a playlist? So the numbers in the map  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue map issue

Yordan

Moderator

262 Views

3 replies

0 likes

  • 262 Views
  • 3 replies
  • 0 likes

how do i load an entire album to a playlist

I'm a newbie, and I'm having trouble figuring out how to add an entire album to a Playlist. I can select the album, and it gives me all tracks that I can add independently, but is there a way to add the entire album. I'm on the basic free subscriptio...

Visitor

I'm a newbie, and I'm having trouble figuring out how to add an entire album to a Playlist. I can select the album, and it gives me all tracks that I can add independently, but is there a way to add...

Auris1

Newbie

2778 Views

2 replies

0 likes

  • 2778 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove songs from playlist

PlanFreeCountryThe Netherlands DeviceAndroid Pixel 2, Windows 10 laptopOperating SystemAndroid 11, Windows 10 My Question or IssueI can't remove songs from a (collaborative) playlist. When I click/touch the three-dot menu next to a listed song, the o...

Music Fan

Plan Free Country The Netherlands   Device Android Pixel 2, Windows 10 laptop Operating System Android 11, Windows 10   My Question or Issue I can't remove songs from a (collabor...

drkenrich

Casual Listener

36803 Views

47 replies

0 likes

  • 36803 Views
  • 47 replies
  • 0 likes

Superuser Contribution How to stop songs from an artist to be automatically liked when released?

Some time back I pre-saved a song by an artist "HUTS" but since then every song that they've released was immediately added to my liked songs. Are they automatically pre-saved? How do I stop this?

Visitor

Some time back I pre-saved a song by an artist "HUTS" but since then every song that they've released was immediately added to my liked songs. Are they automatically pre-saved? How do I stop this?

Novy

Moderator

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Random songs playing in my playlist when smart shuffling

Its like the playlist is playing recommended songs instead of the playlist, plays different songs each time happens often

Casual Listener

Its like the playlist is playing recommended songs instead of the playlist, plays different songs each time happens often

PaulAmison

Casual Listener

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't play local files anymore after reinstall PC

On my previous PC I synced local music files to my ihpone, so they are in my library. After I reinstalled my PC, the files are visible in my library, also playable from my iPhone, but no longer from the PC. Isn't it strange, since the files still hav...

Casual Listener

On my previous PC I synced local music files to my ihpone, so they are in my library. After I reinstalled my PC, the files are visible in my library, also playable from my iPhone, but no longer from ...

Yordan

Moderator

341 Views

3 replies

0 likes

  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I change the automatic download into my own created playlist?

When I like a song it goes automatically into liked songs. I like to go into my own folder let’s call it 2025…

Visitor

When I like a song it goes automatically into liked songs. I like to go into my own folder let’s call it 2025…

Joan

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar is missing

My Release Radar playlist is missing. It's been missing since sometime last year and I'd really like to find a way to get it back. I've read multiple other threads reporting this issue, but it seems that a more widespread Release Radar issue was reso...

Casual Listener

My Release Radar playlist is missing. It's been missing since sometime last year and I'd really like to find a way to get it back.   I've read multiple other threads reporting this issue, but ...

Yordan

Moderator

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative playlists

I don’t know if, when I turned my friend and I’s collaborative playlist private, they still have it saved on their library. It doesn’t say saved, but it still shows them as a collaborator. Is the playlist still in their library?

Visitor

I don’t know if, when I turned my friend and I’s collaborative playlist private, they still have it saved on their library. It doesn’t say saved, but it still shows them as a collaborator. Is the pla...

Vasil

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I double click on Liked songs it does not jump to the song playing

PlanPremiumDevicePCOperating SystemWindows 10 64bit My Question or IssueI have so many songs that I liked, if I play 2000th song, when I come back to spotify and double click on Liked songs, the song play but is not scroll down to the song. How can I...

Music Fan

Plan Premium Device PC Operating System Windows 10 64bit   My Question or Issue I have so many songs that I liked, if I play 2000th song, when I come back to spotify and double click on ...

Maria

Moderator

668 Views

4 replies

0 likes

  • 668 Views
  • 4 replies
  • 0 likes

Superuser Contribution Only playing first song of an album on Discography View

PlanPremiumCountryUnited KingdomDeviceWindows PC - Desktop AppOperating SystemWindows 10 My Question or IssueOngoing issue with specifically Discography View. When viewing in this method, the app will only play the first song on each album. Any other...

Newbie

Plan Premium Country United Kingdom Device Windows PC - Desktop App Operating System Windows 10   My Question or Issue Ongoing issue with specifically Discography View. When viewing in...

Vasil

Moderator

13412 Views

35 replies

3 likes

  • 13412 Views
  • 35 replies
  • 3 likes

Create AI Playlist does not show up

PlanPremium IndividualCountryNigeriaDeviceRedmi Note 13(Xiaomi)Operating SystemAndroid 14My Question or IssueI live in Nigeria but i dont have ai playlist

Newbie

Plan Premium Individual Country Nigeria Device Redmi Note 13(Xiaomi) Operating System Android 14 My Question or Issue I live in Nigeria but i dont have ai playlist

Luan

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Audiobook time limit

I usually listen at 1.5x listening speed and itll probably be offline. So when I reconnected I ended up only getting 10hrs of listening time this month not 15 before it said I'd hit the limit is there a way to fix.I don't get Internet at work which i...

Casual Listener

I usually listen at 1.5x listening speed and itll probably be offline. So when I reconnected I ended up only getting 10hrs of listening time this month not 15 before it said I'd hit the limit is ther...

dawnsut

Newbie

23402 Views

13 replies

2 likes

  • 23402 Views
  • 13 replies
  • 2 likes