blend playlists disappeared

[chiar3zz4]

Plan

Premium Family

Country

Italy

Device

iPhone 14; HP Spectre 2021

Operating System

iOS 18.6.2; Windows 11

Hi everybody!

Since earlier today, I can't find some of my blend playlists anywhere, neither in the app both on my phone and on my desktop or in the web player.

I tried to use the playlist recovery feature, but they don't appear there. I also tried logging out and logging in twice in a row as adviced here and it didn't work.

Plus, I've just checked in with one of my friends that I shared a blend with and he says that he didn't remove/leave the playlist but he can't find it either.

Is it some kind of bug due to yesterday's downtime? Or should I just create new blends?

Thanks for your help and have a nice day!

[Maria]

Hey there @chiar3zz4,

Thanks for reaching out on the Community! As we haven't seen other reports specifically about Blend lately, we'd like to look into this a bit further.

Just to confirm, are you unable to see all Blends? Or are you only missing specific ones? Are they missing from Recently played, Your Library, or from another place in the app?

Tip: you should see the 10 most recently created Blends on the Made For Us shelf within your Made For You hub. Blends are auto-added to the other persons’ libraries as well. 

Just keep in mind that, if you leave a Blend, unfortunately there's no way to rejoin it directly from your end. Should it still appear in a friend's library, however, they can try re-inviting you to it. Another option is to start a new Blend by following the steps under Make a Blend in this Support article.

Let us know how you get on 🙂

[chiar3zz4]

Hi Maria,

Thank you for your prompt answer!

I am missing specific Blends: I can still see two of them, but I created many more and I never left/removed them. I noticed because the one that I listened to the most disappeared from My Recently Played, my Library and even from the Made For Us/Blend section. Same goes for the other disappeared Blends as well.

Thanks again for your help!

[mkay1]

Hi, the exact same issue happened to me as well - 12 hours ago a bunch of blends just disappeared while others stayed. This happened to some of my friends as well.

Thanks for looking into it!

[schoolofpop]

Hi, the same issue is happening for me! 
Further detail - there's only one blend I ever really look at, and it seems to be gone as of this morning. On desktop when I searched for the other person's name, the blend briefly appeared but when I clicked on it it took me to a different saved playlist I have. 

On the desktop app, searching for "Blend" is not bringing up my blends, but it is still pulling them up on the desktop web app. However, when I do that it is only showing 9 blends (some articles I saw indicated that your most recent 10 will remain visible). By that measure, the blend I am looking for should still be there as it was #10.

More confusing, though, is that even OLDER Blends that I do have saved (in the same way I had the missing one saved) appear in my saved playlists and are easily searchable. Meanwhile, some of the Blends that appear in the "Blend" genre on desktop web browser are Blends that neither user has saved. 

I just want my blend back 😞 it was a way I remembered someone.