Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...
Dian
Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...
Dian
Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...
Dian
Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...
Dian
Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...
Yordan
I can’t locate “Your Top Songs” by year except for 2019. What happened to the other years? How can I recover them? PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15 My Question or Issue
PlanFreeCountryIndia Device( Samsung Galaxy M31, HP Laptop 14s-cr1xxx)Operating System(Android 11, Windows 10) My Question or IssueI have three Blend playlists, two of which are updating regularly and one which updated today after a gap of 5 days or ...
PlanFree/PremiumCountryBrazil DeviceAllOperating SystemAll My Question or IssueMy playlist is being deleted almost every day. I'm receiving daily emails from Spotify with the subject "Takedown Notification", saying "We have found the following conten...
Hello everybody, I have tried customer service three times. The first time I was assured that the problem will be resolved soon (and is being escalated), but sadly nothing happened. The second and third times I was told they don't know and to try sup...
Is there a way to save my sort settings? I'm trying to listen to only unplayed episodes of a podcast. The sort settings keep defaulting back to all episodes & starts over on an episode I've already listened to. This is frustrating, my only work aroun...
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI’ve been listening to Daily Wellness for a little over a year and I love it! Recently, though, I’ve noticed the songs are all very weird, instrumentals. I normally jus...
PlanFree/PremiumCountryPortugalDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to convert the "liked songs" to a playlist? Or to share the "liked songs" so other users may listen to them? Thank...
I am a premium member in Canada and for years I have been having trouble making playlists show up publicly even after I make them 'public'. For some weird reason, only 2 of my playlists show up publicly. The other 5 won't! Please help!
fyi before I start: I'm writing this after contacting the support directly because the sheer incompetence of the guy that was in my chat made me cringe so hard I'm asking the community now XDThe problem started like 3 or 4 years ago but it never real...
PlanFreeCountryThe Netherlands DeviceAndroid Pixel 2, Windows 10 laptopOperating SystemAndroid 11, Windows 10 My Question or IssueI can't remove songs from a (collaborative) playlist. When I click/touch the three-dot menu next to a listed song, the o...
PlanPremiumOperating SystemAndroid 12 My Question or IssueA person (who I have NO idea who they are,and whom I never interacted with) showed on one of my playlists as some sort of collaborator? It's important to point out that this playlist was NEVER...
For months now:UNNAMED (NO TITLE) playlists that I like (follow) do not show up in Library. They only show up on my Profile, stuck in the first position (until I like (follow) another playlist, OR I right-click "Remove from profile").Please notice th...
I'm an artists and I also curate some playlist on spotify. I accidentaly deleted one of my playlists using the Desktop App, but I managed to undo it (ctrl+z). I haven't lost any track, follower, etc. That particular playlist contains a bunch of my so...
I have removed the "liked" status of many longs that are in my liked songs playlist. I do this by unchecking the heart status that is highlighted as "liked". I've been removing many for awhile while listening to my "Liked songs" playlist from my libr...
Hola. Sucede que de un dia para otro mi playlist que tiene mas seguidores dejo de ser publica. Es decir yo pudeo ver mi playlist, e incluso dice que esta en modo publico y tambien añadido a mi perfil. el problema es que los seguidores de la playlist ...
I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it to my profile, but no matter what, it is only visible when I a...
First of all, sorry if this post is repeated- the first time I tried to submit I encountered an error, so hopefully I haven't just submitted the same question twice. In the UK, listening on Samsung Galaxy A13, not got premium (just the free version)....
I want to keep all my playlists private but is this will affect Spotify algorithms in recommendations new songs for me ???
How do I accomplish this? I would like 1 station or playlist. Within this I would like to load my favorite artists names and then have Spotify populate with relevant songs and to also suggest songs and other artists that I may like. By liking and dis...
I don't seem to have any option to sort my playlist by the filters at the top anymore?Can anyone help? They aren't clickable and have no drop down arrow PremiumUKMacbook ProOS Monterey
