Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
PlanFamily PremiumCountryCanada My Question or IssueWhy can't I remove/block podcasts and certain creators from showing up on my homepage permanently? For the past 3 years a certain podcast has been front and centre on my home page. I either listened...
Newbie
...mployees actually be useful in solving this problem or should I just cancel my subscription? The funny thing is your own community guideline removed several words from this post but you can't apply t...
4s52k7j96e
Newbie
1063 Views
2 replies
6 likes
I enjoy the new Daily Drive feature on my Spotify Premium, but why am I getting ads when one of the big reasons for getting Premium was to go ad-free. Really annoying!!Also, the churn rate of tunes is slow, and while all my tunes are banging, one or ...
Music Fan
I enjoy the new Daily Drive feature on my Spotify Premium, but why am I getting ads when one of the big reasons for getting Premium was to go ad-free. Really annoying!! Also, the churn rate of tunes...
Marcel_Sp
Visitor
4920 Views
14 replies
9 likes
PlanPremium DuoCountryUkraine Device(iPhone 11, Macbook Pro 2019)Operating System(iOS 13, MacOS Catalina.) My Question or IssueI could not access Podcasts section in any way from any device I'm logged in. Looks like it is missing completely for Ukrai...
Casual Listener
Plan Premium Duo Country Ukraine Device (iPhone 11, Macbook Pro 2019) Operating System (iOS 13, MacOS Catalina.) My Question or Issue I could not access Podcasts section in a...
Vitallica
Newbie
2830 Views
4 replies
5 likes
PlanPremiumCountryUS Deviceiphone 7 and windows pc My Question or IssueI have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. However I would also like to play them on my phone and they only show up as grey ...
Regular
Plan Premium Country US Device iphone 7 and windows pc My Question or Issue I have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. Ho...
reine844
Regular
1547 Views
8 replies
0 likes
We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. all he wants to do is listen to some country music o...
Casual Listener
We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. a...
accatyyc
Newbie
6764 Views
6 replies
12 likes
