Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Subscription

Labels

Forum Posts

Superuser Contribution Block/remove certain podcasts from my home page

PlanFamily PremiumCountryCanada My Question or IssueWhy can't I remove/block podcasts and certain creators from showing up on my homepage permanently? For the past 3 years a certain podcast has been front and centre on my home page. I either listened...

Newbie

...mployees actually be useful in solving this problem or should I just cancel my subscription?   The funny thing is your own community guideline removed several words from this post but you can't apply t...

4s52k7j96e

Newbie

911 Views

2 replies

6 likes

Account
Free
Login
Security
Subscription
  • 911 Views
  • 2 replies
  • 6 likes

Superuser Contribution [All Platforms][Subscription] Ads on Daily Drive

I enjoy the new Daily Drive feature on my Spotify Premium, but why am I getting ads when one of the big reasons for getting Premium was to go ad-free. Really annoying!!Also, the churn rate of tunes is slow, and while all my tunes are banging, one or ...

Music Fan

I enjoy the new Daily Drive feature on my Spotify Premium, but why am I getting ads when one of the big reasons for getting Premium was to go ad-free. Really annoying!! Also, the churn rate of tunes...

Marcel_Sp

Visitor

4082 Views

14 replies

9 likes

All Platforms
Subscription
  • 4082 Views
  • 14 replies
  • 9 likes

Solved!!Superuser Contribution [Podcasts] Podcast section is missing

PlanPremium DuoCountryUkraine Device(iPhone 11, Macbook Pro 2019)Operating System(iOS 13, MacOS Catalina.) My Question or IssueI could not access Podcasts section in any way from any device I'm logged in. Looks like it is missing completely for Ukrai...

Casual Listener

Plan Premium Duo Country Ukraine   Device (iPhone 11, Macbook Pro 2019) Operating System (iOS 13, MacOS Catalina.)   My Question or Issue I could not access Podcasts section in a...

Vitallica

Newbie

2412 Views

4 replies

5 likes

Premium
Subscription
  • 2412 Views
  • 4 replies
  • 5 likes

Superuser Contribution Local files not syncing from computer to iphone

PlanPremiumCountryUS Deviceiphone 7 and windows pc My Question or IssueI have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. However I would also like to play them on my phone and they only show up as grey ...

Regular

Plan Premium Country US   Device iphone 7 and windows pc   My Question or Issue I have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. Ho...

reine844

Regular

1202 Views

8 replies

0 likes

Account
local files
Local files for Spotify Mobile
Local files not downloading
Subscription
  • 1202 Views
  • 8 replies
  • 0 likes

Superuser Contribution Kid Safe Version

We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. all he wants to do is listen to some country music o...

Casual Listener

We need a kid safe version for kids under 13! The whole reason we wanted to switch to family subscription was to add our son. hes 12, and we have playlists for him and explicit blocked in settings. a...

accatyyc

Newbie

6457 Views

6 replies

12 likes

free version
kid safe
kids
Subscription
  • 6457 Views
  • 6 replies
  • 12 likes