Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Greyed

Labels

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 258856 Views
  • 87 replies
  • 87 likes
  • 258856 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • vivagabo
  • Casual Listener
  • 119955 Views
  • 217 replies
  • 43 likes
  • 119955 Views
  • 217 replies
  • 43 likes

Solved!! Can't delete songs from old computer's local files

Hello! So I had to change computers because my old one stopped working. However I had some local files that I had liked and put in my liked songs out of convenience and now I can't delete them. I tried unstarring them from both my phone and my comput...

  • Casual Listener
  • ...ried unstarring them from both my phone and my computer but they're still in the liked songs playlist, and there's no delete button. The songs are all greyed out? I wish to have my saved list cleared a...
  • Naifyj
  • Casual Listener
  • 1589 Views
  • 3 replies
  • 0 likes
  • Greyed
    local files
    songs
  • 1589 Views
  • 3 replies
  • 0 likes

Songs greyed out

Added a song to my library earlier today. Played it about an hour ago, and went to play it again just now and it was removed from my library. Now when I go to the artists page the song is greyed out. This happens on both my iPhone and desktop. PlanPr...

  • Visitor
  • Added a song to my library earlier today. Played it about an hour ago, and went to play it again just now and it was removed from my library. Now when I go to the artists page the song is greyed out....
  • OneByBoo
  • Roadie
  • 660 Views
  • 1 replies
  • 0 likes
  • grey songs
    Greyed
    Greyed out songs
    Song Unavailable
  • 660 Views
  • 1 replies
  • 0 likes