Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...
Newbie
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (m...
Not applicable
9020 Views
4 replies
0 likes
PlanPremiumCountryAustraliaDevice(iPhone)Operating System(iOS 13.4.1) My Question or IssueI recently converted an mp3 file on my computer by following the instructions from another page and uploading local files. However, I can't seem to make the son...
Casual Listener
Plan Premium Country Australia Device (iPhone) Operating System (iOS 13.4.1) My Question or Issue I recently converted an mp3 file on my computer by following the instructions from a...
timcundall16
Casual Listener
919 Views
3 replies
0 likes