Help Wizard

Step 1

NEXT STEP

Topics with Label: bug

Labels

Forum Posts

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • rjh35ster
  • Newbie
  • 604 Views
  • 7 replies
  • 10 likes
  • 604 Views
  • 7 replies
  • 10 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 80599 Views
  • 56 replies
  • 47 likes
  • Connect
    JAM
  • 80599 Views
  • 56 replies
  • 47 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • zpoigjdaf
  • Newbie
  • 226229 Views
  • 1139 replies
  • 41 likes
  • 226229 Views
  • 1139 replies
  • 41 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3112 Views
  • 1 replies
  • 2 likes
  • 3112 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some songs have a high pitching noise when using high audio quality

PlanPremium DeviceReproduced on two of my devices: iPhone 11 Pro max and Windows Laptop + AirPods ProOperating SystemiOS 14.4.2, Windows 10 My Question or IssueReproducing this problem is fairly simple and it seem to happen only on Blackpinks's artis...

  • Visitor
  • ...ithout AirPods Pro. Though the bug is shared between my Computer and Phone. I just found those two songs to have this problem, all the other ones in my library behave normally when setting a higher quality....
  • ThomasWHrynuik
  • Visitor
  • 2486 Views
  • 5 replies
  • 1 likes
  • bug
  • 2486 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't add local song to a playlist with 1000+ songs

Plan:Premium IndividualDevice: Windows 11 PCAndroidSpotify Version:Spotify for Windows (64 bit)1.2.32.997.g4c6498b6When trying to add a song from my local files spotify refuses to add it to a playlist I have with over 1.000+ songs and I have no idea ...

  • Newbie
  • Plan: Premium Individual Device:  Windows 11 PC Android Spotify Version: Spotify for Windows (64 bit) 1.2.32.997.g4c6498b6 When trying to add a song from my local files spotify ref...
  • Ivelina
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • add song
    Android
    bug
    PC
    playlist
    Windows
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Privacy] Sharing single song shares whole playlist "On Repeat" - can't make private

Plan: Premium, GermanyTested Devices: iPhone XS, Pixel 5, MacOS When copying a share link from a single song from within the "On Repeat" playlist, the whole "On Repeat" playlist is shared and not only the song selected. This happens on both iOS and A...

  • Regular
  • ...onstantly reflects my listening habit, this is quite a privacy issue for me! Apart from fixing the initial share BUG, this type of playlist also need the "Make Private" option!   (This rather o...
  • mjbt1000
  • Newbie
  • 906 Views
  • 3 replies
  • 1 likes
  • bug
    playlist privacy
  • 906 Views
  • 3 replies
  • 1 likes

Superuser Contribution My likes keep disappearing from songs, randomly

PlanPremiumCountryHungaryDeviceAndroid 9 phone, desktop PCOperating SystemAndroid, Windows 10 My Question or IssueMy likes keep disappearing from songs, randomly. It's something like if i like new songs, older likes removed. Are the number of likes a...

  • Casual Listener
  • Plan Premium Country Hungary Device Android 9 phone, desktop PC Operating System Android, Windows 10   My Question or Issue My likes keep disappearing from songs, randomly. It's someth...
  • _WERM_
  • Casual Listener
  • 7395 Views
  • 25 replies
  • 7 likes
  • bug
    disappearing
    like
    limit
  • 7395 Views
  • 25 replies
  • 7 likes

Audiobooks on home page in wrong language

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueSee image, GUI language and audiobooks language do not match.

  • Casual Listener
  •   Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue See image, GUI language and audiobooks language do not match.
  • aniareo
  • Newbie
  • 594 Views
  • 1 replies
  • 0 likes
  • bug
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto Play still enabled whatever configured on settings

Hello, i don't know how i could report bug or contact directly Spotify for this kind of problem. Autoplay was activated without my consent and yes, i disabled it. But it's still persist for no reasons. I needs to know what's is going on. Someone can ...

  • Casual Listener
  • Hello, i don't know how i could report bug or contact directly Spotify for this kind of problem. Autoplay was activated without my consent and yes, i disabled it. But it's still persist for no r...
  • fy5
  • Casual Listener
  • 454 Views
  • 4 replies
  • 3 likes
  • autoplay
    bug
    Spotify
  • 454 Views
  • 4 replies
  • 3 likes

Superuser Contribution Local file's Cover Art not showing up in some files

Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but got the same result, the issue does not seem to be re...

  • Newbie
  • Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but go...
  • Not applicable
  • 1522 Views
  • 2 replies
  • 0 likes
  • album art
    Album Cover
    bug
    bug report
    Your Library
  • 1522 Views
  • 2 replies
  • 0 likes

Superuser Contribution 200 characters instead of 100 in a playlist name and 512 characters instead of 300 in a description

PlanFree/PremiumCountryUSAOperating SystemWindows 10 Issue:you can inspect element on a playlist name and change the 100 in (maxlength="100") to 200 and it will save. (200 is the max any higher will reset.) Edit:You can do the same thing to the descr...

  • Casual Listener
  •   Plan Free/Premium Country USA Operating System Windows 10   Issue: you can inspect element on a playlist name and change the 100 in (maxlength="100") to 200 and it will save. (20...
  • CozyCat
  • Regular
  • 1635 Views
  • 3 replies
  • 0 likes
  • bug
    playlist name
  • 1635 Views
  • 3 replies
  • 0 likes

Superuser Contribution “Device limit reached". Yes... and... so what, now what?

Plan: PremiumDevices: n+1 (see below)Operating System: Android, Windows, etc. (see below) My Question or Issue I got his up with this issue: "Device limit reached. Remove all downloads from another device to listen offline with this one."I can only h...

  • Regular
  • ...imit reached. Remove all downloads from another device to listen offline with this one." I can only hope this is a server-side bug, as going through my Profile web portal yields an illegible black-on-b...
  • Vasil
  • Moderator
  • 1007 Views
  • 3 replies
  • 1 likes
  • bug
    device limit
  • 1007 Views
  • 3 replies
  • 1 likes

Superuser Contribution Liked tracks out of order — Old likes showing up as recently added

Premium Plan Country Germany DevicePixel Android, Web Desktop, and Mac DesktopOperating System My Question or IssueStarting today, I noticed that my Likes were out of order, specifically a huge chunk of very old likes were shown in the last couple of...

  • Regular
  • Premium Plan  Country Germany   Device Pixel Android, Web Desktop, and Mac Desktop Operating System   My Question or Issue Starting today, I noticed that my Likes were out of o...
  • OscarDC
  • Moderator
  • 241 Views
  • 5 replies
  • 0 likes
  • bug
    liked tracks
  • 241 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution 1000+ songs in a playlist disappeared

Plan: PremiumCountry: USA DeviceAll - MacBook Pro desktop app, Samsung Galaxy Z Flip My Question or IssueI have a playlist called All Songs in which I put all my liked songs + many more because I like to be able to custom sort it. It had 1500 songs i...

  • Regular
  • Plan: Premium Country: USA   Device All - MacBook Pro desktop app, Samsung Galaxy Z Flip   My Question or Issue I have a playlist called All Songs in which I put all my liked so...
  • av8or71
  • Casual Listener
  • 1957 Views
  • 6 replies
  • 0 likes
  • bug
    deleted
    disappeared
  • 1957 Views
  • 6 replies
  • 0 likes

Superuser Contribution Incorrect amount of Liked songs on artist liked songs page.

DeviceiPhone X & Windows 10 My Question or IssueThe Screenshots explained a lot, a few years back I use to love these guys after a while grew stale, and cleaned off almost all songs for a few (around 5 liked songs). Now I found out there is this bug ...

  • Visitor
  • ...ongs for a few (around 5 liked songs).  Now I found out there is this bug with the liked songs on their page. I know myself I no longer have these liked to expect for a few.
  • Vasil
  • Moderator
  • 1309 Views
  • 4 replies
  • 1 likes
  • bug
  • 1309 Views
  • 4 replies
  • 1 likes

Superuser Contribution UPDATE: Songs not in playlist playing

PlanPremiumCountrySri LankaDeviceAsus ZenBook UX434FLC_UX434FLOperating SystemWindows 10 Home Single Language My Question or IssueI just double-checked and it seems the songs are not in the playlist. This only happens for a few songs and I can't seem...

  • Casual Listener
  • Plan Premium Country Sri Lanka Device Asus ZenBook UX434FLC_UX434FL Operating System Windows 10 Home Single Language   My Question or Issue I just double-checked and it seems the ...
  • Vasil
  • Moderator
  • 365 Views
  • 3 replies
  • 0 likes
  • bug
    Bug Playlist
    Help
    Remove music playlist
  • 365 Views
  • 3 replies
  • 0 likes

Superuser Contribution Suffle button un-shuffles the queue

PlanPremiumDeviceDesktop Pressing the "Shuffle" button while playing multiple playlists makes the same song repeat multiple times one after the other. See screenshot for example.

  • Casual Listener
  • Plan Premium Device Desktop   Pressing the "Shuffle" button while playing multiple playlists makes the same song repeat multiple times one after the other. See screenshot for example. &n...
  • Kiril
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • bug
    Desktop
    shuffle
  • 264 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Bug] [Desktop] [Mac M1] Deleted old playlist appears on home screen

PlanPremiumCountryIsrael DeviceMac mini m1 2020 - MacOS Monterey My Question or IssueI found for some reason old playlist i created and deleted long time ago appears on my home screen, when i trying to delete it i get error: "something went wrong" an...

  • Roadie
  • Plan Premium Country Israel   Device Mac mini m1 2020 - MacOS Monterey    My Question or Issue I found for some reason old playlist i created and deleted long time ago appears...
  • Ver
  • Spotify Legend
  • 662 Views
  • 5 replies
  • 0 likes
  • 12
    bug
    Desktop
    Mac
  • 662 Views
  • 5 replies
  • 0 likes

Superuser Contribution Daily Drive play issues

PlanPremiumCountryUSADeviceOneplus 7 ProOperating SystemAndroid 11 / Oxygen OS My Question or IssueI tried to listen to my Daily Drive this morning, but instead of playing the playlist, it played a couple podcast episodes and stopped. I tried manuall...

  • Casual Listener
  • Plan Premium Country USA Device Oneplus 7 Pro Operating System Android 11 / Oxygen OS   My Question or Issue I tried to listen to my Daily Drive this morning, but instead of playing th...
  • Jeremy
  • Spotify
  • 590 Views
  • 1 replies
  • 0 likes
  • bug
    Daily Drive
    Hub
    made for you
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting playlists with long names causes them to go off-screen

PlanFree/PremiumCountryUSAOperating SystemWindows 10 Issue:Deleting playlists with long names ex: "wmwmwmwmwm..." causes them to go off-screen (see attachment) this goes unnoticed if the playlist has spaces however and also works perfectly fine on Mo...

off-screen.png
  • Casual Listener
  •   Plan Free/Premium Country USA Operating System Windows 10   Issue: Deleting playlists with long names ex: "wmwmwmwmwm..." causes them to go off-screen (see attachment) this goe...
  • Alex
  • Spotify Legend
  • 417 Views
  • 3 replies
  • 0 likes
  • bug
    playlist name
  • 417 Views
  • 3 replies
  • 0 likes

Superuser Contribution Anyone can add to collaborative playlist

PlanPremium/FamilyCountryUSDeviceiPhone XS, Lenovo T480, Samsung S20, iPhone 12, and Macbook 13"Operating SystemiOS 14, MacOS 10.10-11, Windows 10, Android My Question or IssueIt seems that anyone can add to any collaborative playlist. This allows th...

  • Casual Listener
  • ...ssue It seems that anyone can add to any collaborative playlist. This allows the collaborative playlist feature to be abused where any user can delete or add songs to any public playlist. I confirmed w...
  • Eni
  • Moderator
  • 2090 Views
  • 3 replies
  • 1 likes
  • bug
    collabor
    collaborative
    collaborative private and public
  • 2090 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] Choosing a song plays a random song from my library

PlanPremiumCountryArgentinaDevicemoto g(6)Operating SystemAndroid Pie My Question or IssueWhen clicking a song inside of my library, Spotify plays a completely different song (seemingly at random) from my library, except for the one I selected.Beta v...

  • Regular
  • Plan Premium Country Argentina Device moto g(6) Operating System Android Pie   My Question or Issue When clicking a song inside of my library, Spotify plays a completely different song...
  • Jeremy
  • Spotify
  • 1124 Views
  • 13 replies
  • 0 likes
  • bug
  • 1124 Views
  • 13 replies
  • 0 likes

Superuser Contribution [BUG] Deleting one playlist from two identical playlists results in a ghost-like state

So this week I copied a playlist and gave it the same name and songlist, only the picture was different. I then deleted the older playlist and it resulted in a state of having both of them at the same time. Some weird situations, for example: When cl...

  • Casual Listener
  • So this week I copied a playlist and gave it the same name and songlist, only the picture was different. I then deleted the older playlist and it resulted in a state of having both of them at the sam...
  • CarlosE
  • Moderator
  • 517 Views
  • 3 replies
  • 0 likes
  • bug
    Bug Playlist
    Deletion
  • 517 Views
  • 3 replies
  • 0 likes