Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: disappearing albums

Labels

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • -Karma-
  • Roadie
  • 281528 Views
  • 89 replies
  • 87 likes
  • 281528 Views
  • 89 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • 1121729064
  • Music Fan
  • 141432 Views
  • 226 replies
  • 44 likes
  • 141432 Views
  • 226 replies
  • 44 likes

Liked songs playlist disappearing

Plan PremiumCountryCanadaDeviceiphone 11Operating SystemiOS 13.5.1 My Question or IssueHello, today when I had gone into my spotify account I noticed all of my liked songs disappearing. I had over 700 songs and am disappointed on it happening. Also, ...

  • Newbie
  •   Plan  Premium Country Canada Device iphone 11 Operating System iOS 13.5.1   My Question or Issue Hello, today when I had gone into my spotify account I noticed all of my l...
  • Billy-J
  • Spotify Star
  • 1200 Views
  • 3 replies
  • 0 likes
  • disappearing albums
    liked
    Liked Songs Playlist
    songs
  • 1200 Views
  • 3 replies
  • 0 likes