Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: deleted

Labels

Forum Posts

Solved!! What's the difference between saving a song to your library versus adding a song to a playlist?

I'm sorry if this is a dumb question, but I've dug around a bit and I'm still not totally clear on this. My understanding is that you can only save 10,000 songs to your library, but you can add an unlimited number of songs to playlists. Is that corre...

  • Casual Listener
  • Eni
  • Moderator
  • 12000 Views
  • 11 replies
  • 1 likes
  • 12000 Views
  • 11 replies
  • 1 likes

Solved!! Homescreen Playlist suggestions based on time/day

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day.For example on weekend nights there were suggestions for either party music, or chillout/ s...

  • Casual Listener
  • Mario
  • Moderator
  • 7311 Views
  • 3 replies
  • 0 likes
  • 7311 Views
  • 3 replies
  • 0 likes

Solved!! Can't find/play a song

PlanPremiumCountry SlovakiaDevicePCOperating SystemWindows 10 My Question or IssueI have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spoti...

  • Casual Listener
  • CarlosE
  • Moderator
  • 15857 Views
  • 15 replies
  • 3 likes
  • Music
  • 15857 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution 1000+ songs in a playlist disappeared

Plan: PremiumCountry: USA DeviceAll - MacBook Pro desktop app, Samsung Galaxy Z Flip My Question or IssueI have a playlist called All Songs in which I put all my liked songs + many more because I like to be able to custom sort it. It had 1500 songs i...

  • Regular
  • ...  I have tried to go on my account and recover the playlist and it says no playlists deleted. The playlist isn't actually deleting, only that most songs have disappeared, so that makes sense. &n...
  • av8or71
  • Casual Listener
  • 687 Views
  • 6 replies
  • 0 likes
  • bug
    deleted
    disappeared
    Playlist
  • 687 Views
  • 6 replies
  • 0 likes

Solved!! Deleted playlist

I noticed that by deleting a playlist created by me, it is removed from my library, but is still available through a link. Let me explain ... if I save its link before deleting a playlist, I will be able to consult it even after deleting it from my l...

  • Regular
  • I noticed that by deleting a playlist created by me, it is removed from my library, but is still available through a link. Let me explain ... if I save its link before deleting a playlist, I will be ...
  • dinomight
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • deleted
    Playlist
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted songs from playlist - want to revert playlist to previous version

Plan - FreeCountry - UKDevice - Desktop PCOperating System - Windows 10 My Question or IssueHello,I have been reorganising my music libraries across my devices and services (such as google play music, etc.). I made a big mistake and I'm panicking a b...

  • Visitor
  • ...onfirmation message with the number of songs to be deleted (like it does within user-made playlists) but instead it just obliterated over 800 songs, and even CTRL+Z wouldn't bring it back. I would like to r...
  • TreyAnastasio
  • Spotify Star
  • 5648 Views
  • 1 replies
  • 0 likes
  • deleted
    Help
    Playlist
    Removed
    revert
    Urgent
  • 5648 Views
  • 1 replies
  • 0 likes

Artist no longer available?

Plan: PremiumCountry: AustriaDevice: Galaxy S7 Edge My Question or Issue: I have been listening to the audio books of "Rita Falk" from time to time. There were more than 10 books of this artist online. Suddenly I can't find the artist anymore, also a...

  • Newbie
  • ...0 books of this artist online. Suddenly I can't find the artist anymore, also all playlists containing tracks by her are empty now. Is it possible to find out more about this? Was the content deleted o...
  • OneByBoo
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Artist
    deleted
    Not Available
    rita falk
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete old local file liked songs

My Question or Issue Can't delete two liked songs off of my liked song list on both web and iPhone. I don't use the liked song feature and it is frustrating having the playlist with two unplayable songs still there. The songs are greyed out and are f...

  • Not applicable
  • ...nplayable songs still there. The songs are greyed out and are from old local files which have long since been deleted but cannot be removed from Spotify.   Have cleared the cache, have tried p...
  • Ivan
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • deleted
    liked songs
    local files
  • 187 Views
  • 1 replies
  • 0 likes

Downloaded songs not deleted from phone memory

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone was at almost 100% of 65 GB of internal storage space. Spotify was the culprit, so I...

  • Casual Listener
  • ...hone was at almost 100% of 65 GB of internal storage space. Spotify was the culprit, so I figured deleting old albums I never listen to would help. I deleted at least 30 full albums. It did not remove A...
  • CaliOreIdaho
  • Casual Listener
  • 2064 Views
  • 2 replies
  • 1 likes
  • deleted
    downloads
  • 2064 Views
  • 2 replies
  • 1 likes