Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: missing songs

Labels

Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • Awilson44
  • Visitor
  • 10035 Views
  • 139 replies
  • 26 likes
  • 10035 Views
  • 139 replies
  • 26 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18805 Views
  • 76 replies
  • 11 likes
  • 18805 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40824 Views
  • 490 replies
  • 16 likes
  • 40824 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19547 Views
  • 443 replies
  • 10 likes
  • 19547 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16614 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16614 Views
  • 146 replies
  • 13 likes

Superuser Contribution Songs missing from playlist yet still available on Spotify

PlanPremiumCountrySpainDeviceSony Xperia XZ3 and PCOperating SystemAndroid 10, Windows 10 My Question or IssueI was just checking a playlist that I have on my Spotify account, and there seems to be various songs missing from the playlist, yet they ar...

  • Regular
  •   Plan Premium Country Spain Device Sony Xperia XZ3 and PC Operating System Android 10, Windows 10   My Question or Issue I was just checking a playlist that I have on my Spotify...
  • Mihail
  • Spotify Legend
  • 216 Views
  • 3 replies
  • 1 likes
  • missing songs
    Playlist
  • 216 Views
  • 3 replies
  • 1 likes

Podcasts on my playlist are gone

I need help! I have a playlist that has both regular songs and podcasts. I went to play the playlist today and all of the episodes I had disappeared. I even tried to look at other playlists that have the same stuff on them and they show up as empty. ...

  • Visitor
  • I need help! I have a playlist that has both regular songs and podcasts. I went to play the playlist today and all of the episodes I had disappeared. I even tried to look at other playlists that have...
  • 174 Views
  • 0 replies
  • 0 likes
  • disappeared
    missing songs
  • 174 Views
  • 0 replies
  • 0 likes