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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Duo

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 54145 Views
  • 58 replies
  • 61 likes
  • 54145 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 23599 Views
  • 44 replies
  • 28 likes
  • 23599 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 119602 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 119602 Views
  • 62 replies
  • 48 likes

Solved!!Superuser Contribution Shuffle and repeat buttons disabled

On all devices I see the shuffle and repeat buttons both disabled for one specific song, cannot click / tap it. I'm on a duo plan. Before this started happening, I could have it on repeat (same song) several times, but then suddenly it stopped being ...

  • Regular
  • On all devices I see the shuffle and repeat buttons both disabled for one specific song, cannot click / tap it. I'm on a duo plan.   Before this started happening, I could have it on repeat (s...
  • rkpai
  • Newbie
  • 7609 Views
  • 12 replies
  • 1 likes
  • Disabled
    Duo
    repeat
  • 7609 Views
  • 12 replies
  • 1 likes