Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Other

Labels

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Rua3
  • Visitor
  • 173737 Views
  • 1597 replies
  • 22 likes
  • 173737 Views
  • 1597 replies
  • 22 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 227589 Views
  • 74 replies
  • 80 likes
  • 227589 Views
  • 74 replies
  • 80 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 78797 Views
  • 146 replies
  • 41 likes
  • 78797 Views
  • 146 replies
  • 41 likes

disable "swipe through previews."

This new 'swipe through previews' thing (by what used to be the heart) plays a distracting animation every time I go to an album. I don't care about it and it takes up space. How can I get rid of it? Also, why do you never add toggles in settings to ...

  • Music Fan
  • This new 'swipe through previews' thing (by what used to be the heart) plays a distracting animation every time I go to an album. I don't care about it and it takes up space. How can I get rid of it?...
  • Leecheesheng19
  • Newbie
  • 649 Views
  • 4 replies
  • 2 likes
  • Other
  • 649 Views
  • 4 replies
  • 2 likes

Superuser Contribution Stop sharing my playlist

PlanPremiumCountryGermanyDeviceiPhone 13Operating SystemiOS My Question or Issue:I currently share my private playlist with 2 friends.I want to stop sharing my playlist with one of them.The other person should still be able to access it, but I no lon...

  • Visitor
  • ...ith one of them. The other person should still be able to access it, but I no longer want to share it with the other person. What do I have to do? Please help.  
  • Novy
  • Moderator
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and Jump back in don't change

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy 7 and PCOperating SystemAndroid 8.0 and Win10 My Question or IssueRecently played and Jump back in are staying the same although I have been listening to different albums, playlists etc. for a good week...

  • Casual Listener
  •   Plan Premium Country Lithuania Device Samsung Galaxy 7 and PC Operating System Android 8.0 and Win10   My Question or Issue Recently played and Jump back in are staying the sam...
  • zpotifyquestions
  • Visitor
  • 2425 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 2425 Views
  • 4 replies
  • 1 likes

Superuser Contribution Random songs added to "Liked Songs"

PlanPremiumCountryAustraliaDeviceDesktop and Samsung Galaxy S9+Operating SystemWindows 10, unsure of mobile My Question or IssueI've always had this issue, but never been bothered enough to do anything about it and ended up just making a playlist ins...

  • Regular
  • Plan Premium Country Australia Device Desktop and Samsung Galaxy S9+ Operating System Windows 10, unsure of mobile   My Question or Issue I've always had this issue, but never been bot...
  • edwardrgomez
  • Casual Listener
  • 15907 Views
  • 20 replies
  • 14 likes
  • Other
  • 15907 Views
  • 20 replies
  • 14 likes

Superuser Contribution [Other] Bring back the HEART

Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song. Instead we’re forced to click a plus sign and choose from an array of options. There are several reasons why this causes negative impact ...

  • Music Fan
  • Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song.   Instead we’re forced to click a plus sign and choose from an array of options...
  • MattSuda
  • Spotify Star
  • 3543 Views
  • 6 replies
  • 99 likes
  • Other
  • 3543 Views
  • 6 replies
  • 99 likes

Anyone Getting Weird Recommendations Lately?

Sometimes I think Spotify’s recommendation algorithm is a little messed up.I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting until . . . Bollywood/raga/Middle Eastern stuff??!! I Women ...

3A6ADB30-2DE7-4C7B-AF72-A5943DEA8F4A.png
  • Roadie
  • ...OR CRYING OUT LOUD!!! If anyone has found any other instances of recommendations acting screwey, please let me know. Spotify needs to listen to feedback!
  • anicifo
  • Visitor
  • 3804 Views
  • 6 replies
  • 2 likes
  • African
    Alternative
    artist
    Asian
    Band
    Blues
    C-pop
    Caribbean
    Christian
    classical
    Comedy
    concert
    Contest
    country
    Disco
    Dubstep
    Electronic
    Hip Hop
    J-pop
    Jazz
    K-pop
    lyrics
    metal
    music
    Other
  • 3804 Views
  • 6 replies
  • 2 likes

[iOS][Other] End button to avoid fading in a new song

I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song will end and no new song starts playing.

  • Casual Listener
  • I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song wil...
  • OscarDC
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 221 Views
  • 1 replies
  • 0 likes

[Mobile][Other] airdrop songs and playlists

For when you are offline but want to download music that someone recommended to you. Allow the other person to airdrop a song or playlist so it downloads to your device without the use of internet.

  • Visitor
  • For when you are offline but want to download music that someone recommended to you. Allow the other person to airdrop a song or playlist so it downloads to your device without the use of internet.
  • OscarDC
  • Moderator
  • 697 Views
  • 1 replies
  • 1 likes
  • Mobile
    Other
  • 697 Views
  • 1 replies
  • 1 likes

Superuser Contribution [AllPlatforms][Other] Shuffle and Repeat - Default

I'd like the option to default whether my Shuffle and/or Repeat options are on. That's it. Thanks for attending my TedTalk.

  • Regular
  • I'd like the option to default whether my Shuffle and/or Repeat options are on.   That's it.  Thanks for attending my TedTalk.
  • Jeremy
  • Spotify Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 464 Views
  • 1 replies
  • 0 likes

[Mobile][Other] Shuffle button on Daily Mix

I feel like this was here before?? But it seems there’s no option to shuffle when listening to a Daily Mix. This is kinda frustrating cause when I listen to it again it’s in the same order and I’m not into that!

  • Visitor
  • I feel like this was here before?? But it seems there’s no option to shuffle when listening to a Daily Mix. This is kinda frustrating cause when I listen to it again it’s in the same order and I’m no...
  • 167 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Mobile][Other] The Damn “We Added” in my playlist

PLEASE take away the “we added” songs in my playlist. I can’t afford premium and it takes up skips and more adds for songs i never even added. It’s a meaningless feature that just makes me want to delete the app.

  • Visitor
  • PLEASE take away the “we added” songs in my playlist. I can’t afford premium and it takes up skips and more adds for songs i never even added. It’s a meaningless feature that just makes me want to de...
  • OscarDC
  • Moderator
  • 323 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Please allow a "thumbs down" or "hide song" option

Literally dozens of other users have been able to navigate the roadblocks and mazes to submit to Spotify that the "hide song" function needs to be re-implemented and yet all of the posts are "closed - doesn't meet requirements". Congratulations, you ...

  • Newbie
  • Literally dozens of other users have been able to navigate the roadblocks and mazes to submit to Spotify that the "hide song" function needs to be re-implemented and yet all of the posts are "c...
  • Eni
  • Moderator
  • 275 Views
  • 1 replies
  • 2 likes
  • Mobile
    Other
  • 275 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Other] Never listen to artist again

There should be an option to never listen to an Artist ever again, in none of your playlists. Be it wether self created ones or automatically generated ones. Not in Mix of the day, not in Discover, not in Radio or anything else. Just never listen to ...

  • Visitor
  • There should be an option to never listen to an Artist ever again, in none of your playlists. Be it wether self created ones or automatically generated ones. Not in Mix of the day, not in Discover, n...
  • Alex
  • Spotify Legend
  • 1550 Views
  • 13 replies
  • 3 likes
  • Other
  • 1550 Views
  • 13 replies
  • 3 likes

[Web Player][Other] Tab title update when viewing lyrics

When you open the lyrics option, the tab title gets stuck on whatever song you opened it at, even if the player has moved to the next one. It would be nice to have the title of the tab match the song currently being played even if the lyrics are open...

  • Casual Listener
  • When you open the lyrics option, the tab title gets stuck on whatever song you opened it at, even if the player has moved to the next one. It would be nice to have the title of the tab match the song...
  • 175 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 175 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Someone deleted songs in an open playlist I made with friends for promotional purposes

Dear employee, This playlist took more than 3/4 years to create and had 1500 songs in it. We made it with a couple of friends but just now (2 hours ago) someone deleted almost everysong and put a lot of other songs in it. The playlist was from the us...

  • Casual Listener
  • ...nd put a lot of other songs in it. The playlist was from the user 'Ravian van Rosse' and was called 'House/Deep/Disco/Funk Bangers'. The account who added and deleted all the songs is called 'T...
  • Ytterviken
  • Newbie
  • 21587 Views
  • 31 replies
  • 8 likes
  • Other
  • 21587 Views
  • 31 replies
  • 8 likes

Superuser Contribution Remove a pocast from preview list

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the starting page, there is one entry with recommended podcasts ("Folgen für dich" in German version). Currently, there is a recommendation which preview picture is re...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue In the starting page, there is one entry with recommended podcasts ("Folgen für dich" in Germa...
  • Calingor
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • Other
  • 580 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Seamless Switching; Don't Restart Song

Request: Avoid restarting songs when goal is to simply change the "next songs". Currently, if I want to switch from Release Radar to the Album or perhaps Liked Songs Playlist to Song Radio, I have to restart the song. How it would work: If you click ...

  • Casual Listener
  • Request: Avoid restarting songs when goal is to simply change the "next songs". Currently, if I want to switch from Release Radar to the Album or perhaps Liked Songs Playlist to Song Radio, I have to...
  • Jeremy
  • Spotify Legend
  • 838 Views
  • 4 replies
  • 10 likes
  • Android
    Other
  • 838 Views
  • 4 replies
  • 10 likes

Superuser Contribution [Other] Recommending things I have never clicked on and are completely irrelevant, for months. Why?

I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not interested in **bleep** podcasts. I've never clicke...

  • Casual Listener
  • I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not ...
  • aaronjoxley
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • Other
  • 353 Views
  • 2 replies
  • 0 likes

Public Playlist No Longer Seen by Followers

PlanPremiumCountryUS DeviceAll - iPhone XS, Macbook Pro late 2016, Macbook Pro late 2018, any devices playlist followers are using.Operating System(iOS 10, Android Oreo, Windows 10,etc.) This playlist is still public on my side, but none of the follo...

playlist-not-avail.jpg Screen Shot 2021-09-15 at 8.39.36 AM.jpg
  • Casual Listener
  • Plan Premium Country US   Device All - iPhone XS, Macbook Pro late 2016, Macbook Pro late 2018, any devices playlist followers are using. Operating System (iOS 10, Android Oreo, Win...
  • Jose_M
  • Spotify Star
  • 1058 Views
  • 1 replies
  • 1 likes
  • Other
  • 1058 Views
  • 1 replies
  • 1 likes