Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
Student Plan/PremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 12 My Question or IssueIt won't let me scroll to the left to see my other genres, a few weeks ago i could still scroll to see all of them. I have reinstalled and cleared the ca...
Newbie
Student Plan/Premium Country USA Device Google Pixel 4 Operating System Android 12 My Question or Issue It won't let me scroll to the left to see my other genres, a few weeks ag...
Casandra1
Casual Listener
17452 Views
79 replies
15 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13 My Question or IssueA month or two ago Spotify decided to remove the Sort By feature on the Liked Songs playlist, so now it's stuck sorted by the date added which is really annoying. Even more annoying t...
Newbie
Plan Premium Country United States Device iPhone 13 My Question or Issue A month or two ago Spotify decided to remove the Sort By feature on the Liked Songs playlist, so now it's stuck...
350 Views
0 replies
2 likes
PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13 My Question or IssueI’m having trouble playing my release radar playlist. Most of the songs on the playlist are grayed out and unavailable to play, I can only play about 30% of them. Why would s...
Casual Listener
Plan Premium Country Device iPhone X Operating System iOS 13 My Question or Issue I’m having trouble playing my release radar playlist. Most of the songs on th...
357 Views
0 replies
0 likes
No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from them and other artists. I've read all the related ar...
Visitor
No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from t...
441 Views
0 replies
1 likes
