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Topics with Label: Spotify Features

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Sunsetting New Episodes

Hey folks! You may remember that a few months back we tested removing the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually be rolling out this change in order to simplify finding new releases from your followed podcasts and artists...

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  • Moderator
  • Moderator
  • AM78961
  • Newbie
  • 3137 Views
  • 49 replies
  • 2 likes
  • 3137 Views
  • 49 replies
  • 2 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

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  • Moderator
  • Moderator
  • NasodNavor
  • Newbie
  • 12915 Views
  • 259 replies
  • 12 likes
  • 12915 Views
  • 259 replies
  • 12 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 824 Views
  • 1 replies
  • 0 likes
  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Genres and mood filter for liked songs not scrolling to the left

Student Plan/PremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 12 My Question or IssueIt won't let me scroll to the left to see my other genres, a few weeks ago i could still scroll to see all of them. I have reinstalled and cleared the ca...

  • Newbie
  • Student Plan /Premium Country USA Device Google Pixel 4 Operating System Android 12    My Question or Issue It won't let me scroll to the left to see my other genres, a few weeks...
  • nbm13
  • Casual Listener
  • 8803 Views
  • 66 replies
  • 13 likes
  • Genres & Moods
    Spotify Features
  • 8803 Views
  • 66 replies
  • 13 likes

Release radar songs not available

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13 My Question or IssueI’m having trouble playing my release radar playlist. Most of the songs on the playlist are grayed out and unavailable to play, I can only play about 30% of them. Why would s...

  • Casual Listener
  •     Plan Premium Country   Device iPhone X Operating System iOS 13   My Question or Issue I’m having trouble playing my release radar playlist. Most of the songs on t...
  • 163 Views
  • 0 replies
  • 0 likes
  • Spotify Features
  • 163 Views
  • 0 replies
  • 0 likes

Artist Radio stations are always finite, always same songs

No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from them and other artists. I've read all the related ar...

  • Visitor
  • No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from t...
  • 231 Views
  • 0 replies
  • 1 likes
  • Spotify Features
    Troubleshooting
  • 231 Views
  • 0 replies
  • 1 likes