Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...
Newbie
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (m...
Not applicable
3251 Views
4 replies
0 likes
PlanPremiumCountryNorwayDevice(iPhone 11 Pro max)Operating System(iOS 14.7.1, , Windows 10) My Question or IssueSo i had to do a fresh install of my phone for an unrelated issue, but now i have to redownload my local files on my phone, but weirdly en...
Newbie
...ssue, but now i have to redownload my local files on my phone, but weirdly enough they dont appear at ALL, not even grayed out. Ive tried a fresh install of the mobile app and the web app. I don't k...
Iushhs
Visitor
18841 Views
14 replies
0 likes
