Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Account

Labels

Forum Posts

Solved!! Wrapped 2025

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...

Spotify

monicalejandraf

Newbie

91727 Views

137 replies

10 likes

  • 91727 Views
  • 137 replies
  • 10 likes

Superuser Contribution spotify playing random songs when i open the app

PlanPremiumCountryNigeriaDevice(iPhone XR)Operating System(iOS 18.7) My Question or IssueFor months Spotify has been interrupting whatever im listening to - podcast, music, whatever- to play a song from an artist i’ve never played. it was happening i...

Newbie

...bsp;   i have tried clearing my cache within the app, changing my account password, deleting and reinstalling the app, turning off auto play, none of these work. 

sungseint

Visitor

209 Views

2 replies

1 likes

Account
Annoying
auto play
Premium
  • 209 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Explicit content not playable

PlanPremiumCountryGermanyDevice(Galaxy S24. MacBook)Operating SystemAndroid and MacOs My Question or IssueHello, I am unable to play explicit content. I have checked the option in the settings and verified my age. If I search for an explicit song and...

Casual Listener

Plan Premium Country Germany Device (Galaxy S24. MacBook) Operating System Android and MacOs   My Question or Issue Hello,   I am unable to play explicit content. I have checked...

Vasil

Moderator

618 Views

4 replies

1 likes

Account
  • 618 Views
  • 4 replies
  • 1 likes

Superuser Contribution playlists cleared

PlanPremiumCountryUSDeviceiPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetwo of my oldest and longest Spotify playlists suddenly empty and renamed my playlist 76 and my playlist 95 pls help I'm so sad

Newbie

Plan Premium Country US Device iPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue two of my oldest and longest Spotify playlists suddenly em...

Novy

Moderator

135 Views

1 replies

0 likes

Account
  • 135 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can not find the DJ X function

My Question or IssueI have not found my DJ X function since last Saturday. I have been using the function for a while. I have also verified that my account remains premium. Also, I updated and re-downloaded the app, but I still can not find it. I hav...

Casual Listener

My Question or Issue I have not found my DJ X function since last Saturday. I have been using the function for a while. I have also verified that my account remains premium. Also, I updated a...

Maria

Moderator

2308 Views

8 replies

0 likes

Account
  • 2308 Views
  • 8 replies
  • 0 likes

Superuser Contribution Migrating to a new device and having to manually sync what I selected for offline use

PlanPremiumCountryUSADevicePixel 10 Pro XLOperating SystemAndroid My Question or IssueI'm migrating to a new phone, and I have many offline playlists on my old phone. I know I can't transfer the offline files, but can the Spotify app re-download the ...

Newbie

Plan Premium Country USA Device Pixel 10 Pro XL Operating System Android   My Question or Issue I'm migrating to a new phone, and I have many offline playlists on my old phone. I know ...

Vasil

Moderator

230 Views

1 replies

0 likes

Account
Premium
  • 230 Views
  • 1 replies
  • 0 likes

No puedo eliminar una playlist colaborativa de mi biblioteca

PlanPremiumCountryGuatemalaDeviceHuawei P30 Operating System Android My Question or IssueTenía una playlist colaborativa con alguien más y he tratado de eliminarla de mi biblioteca pero aún aparece. Ya abandoné como colaboradora y dejé de seguir la c...

Visitor

Plan Premium Country Guatemala Device Huawei P30  Operating System  Android  My Question or Issue Tenía una playlist colaborativa con alguien más y he tratado de eliminarla de...

Billy-J

Spotify Star

184 Views

1 replies

0 likes

Account
Other
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Disappeared

PlanPremiumCountry: USA DeviceiPhone 14, PC, Macbook ProOperating SystemiOS 18.4.1, Windows 11, OS Sequoia My Question or IssueI added a new playlist about 2 weeks ago and had about 50 songs on it, of which many were new and others I took out of my r...

Casual Listener

Plan Premium Country: USA   Device iPhone 14, PC, Macbook Pro Operating System iOS 18.4.1, Windows 11, OS Sequoia   My Question or Issue I added a new playlist about 2 weeks ago a...

andrewxnguyen

Casual Listener

1143 Views

6 replies

3 likes

Account
Other
Premium
  • 1143 Views
  • 6 replies
  • 3 likes

Superuser Contribution Liked Songs Playlist Missing All Recent Adds!

Plan: Premium DuoCountry: Canada My Question or Issue: Today when clicking on my Liked Songs playlist, everything added since July 2024 is gone!

Visitor

Plan: Premium Duo Country: Canada   My Question or Issue: Today when clicking on my Liked Songs playlist, everything added since July 2024 is gone!  

Ivelina

Moderator

927 Views

1 replies

0 likes

Account
Other
Premium
  • 927 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop sharing my playlist

PlanPremiumCountryGermanyDeviceiPhone 13Operating SystemiOS My Question or Issue:I currently share my private playlist with 2 friends.I want to stop sharing my playlist with one of them.The other person should still be able to access it, but I no lon...

Visitor

Plan Premium Country Germany Device iPhone 13 Operating System iOS   My Question or Issue: I currently share my private playlist with 2 friends. I want to stop sharing my playlist wit...

Novy

Moderator

1779 Views

1 replies

0 likes

Account
Other
Premium
  • 1779 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and Jump back in don't change

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy 7 and PCOperating SystemAndroid 8.0 and Win10 My Question or IssueRecently played and Jump back in are staying the same although I have been listening to different albums, playlists etc. for a good week...

Casual Listener

  Plan Premium Country Lithuania Device Samsung Galaxy 7 and PC Operating System Android 8.0 and Win10   My Question or Issue Recently played and Jump back in are staying the sam...

zpotifyquestions

Visitor

2924 Views

4 replies

1 likes

Account
Other
  • 2924 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Made for You playlists not updating

PlanPremiumCountryUKDevice(iPhone 11, Dell XPS)Operating System(iOS 13.7, Windows 10) My Question or IssueThis issue affects my account across multiple devices (primarily iPhone 11 and Spotify Web on Windows 10). My "Made for You" playlists (Daily Dr...

Casual Listener

Plan Premium Country UK Device (iPhone 11, Dell XPS) Operating System (iOS 13.7, Windows 10)   My Question or Issue This issue affects my account across multiple devices (primarily i...

LoreanXavier

Newbie

12310 Views

12 replies

1 likes

Account
Premium
  • 12310 Views
  • 12 replies
  • 1 likes

Superuser Contribution Enhance button disappeared in the mobile app but feature is enabled

Plan/PremiumCountrySwedenDeviceiPhone11Operating System(iOS 16 My Question or IssueEnhance button is gone from the mobile app but the feature is still on as i get songs that aren’t from my playlist. Autoplay is off. Enhance disabled on the desktop ap...

Newbie

  Plan /Premium Country Sweden Device iPhone11 Operating System (iOS 16   My Question or Issue Enhance button is gone from the mobile app but the feature is still on as i get son...

Alex

Spotify Legend

3992 Views

6 replies

1 likes

Account
Premium
  • 3992 Views
  • 6 replies
  • 1 likes

Superuser Contribution eliminar dispositivos

Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?

Newbie

Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?   

Eni

Moderator

918 Views

3 replies

0 likes

Account
Premium
  • 918 Views
  • 3 replies
  • 0 likes

Superuser Contribution Block/remove certain podcasts from my home page

PlanFamily PremiumCountryCanada My Question or IssueWhy can't I remove/block podcasts and certain creators from showing up on my homepage permanently? For the past 3 years a certain podcast has been front and centre on my home page. I either listened...

Newbie

Plan Family Premium Country Canada   My Question or Issue Why can't I remove/block podcasts and certain creators from showing up on my homepage permanently?    For the past 3 y...

4s52k7j96e

Newbie

960 Views

2 replies

6 likes

Account
Free
Login
Security
Subscription
  • 960 Views
  • 2 replies
  • 6 likes

Superuser Contribution Facebook profile photo updates still shows on Spotify after disconnecting

Hi, I had originally signed up for Spotify using my Facebook account, but since then I've disconnected Facebook from Spotify (from FB and Spotify) and I'm using an email+password combo to login. However, when I updated my profile photo on Facebook re...

Newbie

Hi,   I had originally signed up for Spotify using my Facebook account, but since then I've disconnected Facebook from Spotify (from FB and Spotify) and I'm using an email+password combo to l...

Ver

Spotify Legend

929 Views

1 replies

0 likes

Account
Facebook
Spotify
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different number of songs on computer and phone

Different number of songs on computer and phone.PlanPremiumCountryUSADeviceiPhone XR and HP computerOperating SystemiOS 10 My Question or IssueOn one of my playlists, my phone says that there is one amount of songs but my computer says that there is ...

Casual Listener

Different number of songs on computer and phone. Plan Premium Country USA Device iPhone XR and HP computer Operating System iOS 10   My Question or Issue On one of my playlists, my ph...

zorpazorp

Newbie

4734 Views

6 replies

1 likes

Account
  • 4734 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local files not syncing from computer to iphone

PlanPremiumCountryUS Deviceiphone 7 and windows pc My Question or IssueI have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. However I would also like to play them on my phone and they only show up as grey ...

Regular

Plan Premium Country US   Device iphone 7 and windows pc   My Question or Issue I have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. Ho...

reine844

Regular

1332 Views

8 replies

0 likes

Account
local files
Local files for Spotify Mobile
Local files not downloading
Subscription
  • 1332 Views
  • 8 replies
  • 0 likes

Superuser Contribution Same unknown songs appearing in multiple playlists, with no options to remove

I seem to have unknown songs appearing in multiple play lists, the option to remove from playlist is greyed out, and there seems no other way to remove. I have checked Apps and nothing unknown there.Logged out of everywhere and changed password. See ...

Casual Listener

I seem to have unknown songs appearing in multiple play lists, the option to remove from playlist is greyed out, and there seems no other way to remove.   I have checked Apps and nothing unkno...

Elena

Moderator

619 Views

3 replies

0 likes

Account
Premium
  • 619 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played won't remove a particular song

PlanPremiumDevicePCOperating SystemWindows 10 My Question or Issue So basically, I've been annoyed by a particular song that I only listened to once and didn't like repeatedly showing up in my Recently Played despite having removed it from my Recentl...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue   So basically, I've been annoyed by a particular song that I only listened to once and didn't like repeat...

Ivan

Spotify Legend

1425 Views

5 replies

0 likes

Account
Other
  • 1425 Views
  • 5 replies
  • 0 likes

Superuser Contribution My playlists are all public but I haven't made them public

I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. I've tried logging on and off but all the playlists...

Music Fan

I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. ...

Greggy300

Music Fan

880 Views

6 replies

0 likes

Account
  • 880 Views
  • 6 replies
  • 0 likes