Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium

Labels

Forum Posts

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • PuglyDigger
  • Roadie
  • 38193 Views
  • 611 replies
  • 31 likes
  • 38193 Views
  • 611 replies
  • 31 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • Fab_Ian
  • Regular
  • 60430 Views
  • 460 replies
  • 22 likes
  • 60430 Views
  • 460 replies
  • 22 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1432 Views
  • 1 replies
  • 2 likes
  • 1432 Views
  • 1 replies
  • 2 likes

Superuser Contribution Option to add songs to Queue is no longer in the Context Menu on MacOS

 Specs: MacOS VenturaPremiumUSA Issue:I no longer see the option to add songs to my queue by right clicking on them. See the screenshot for more info.

Screenshot 2023-05-25 at 6.39.36 PM.png
  • Casual Listener
  •   Specs:   MacOS Ventura Premium USA   Issue: I no longer see the option to add songs to my queue by right clicking on them.   See the screenshot for more info.
  • Joan
  • Moderator
  • 71 Views
  • 3 replies
  • 0 likes
  • macOS
    playback
    Premium
    queue
  • 71 Views
  • 3 replies
  • 0 likes

Superuser Contribution Enhance button disappeared in the mobile app but feature is enabled

Plan/PremiumCountrySwedenDeviceiPhone11Operating System(iOS 16 My Question or IssueEnhance button is gone from the mobile app but the feature is still on as i get songs that aren’t from my playlist. Autoplay is off. Enhance disabled on the desktop ap...

  • Newbie
  •   Plan /Premium Country Sweden Device iPhone11 Operating System (iOS 16   My Question or Issue Enhance button is gone from the mobile app but the feature is still on as i get s...
  • AnneMVoss
  • Casual Listener
  • 227 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 227 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Made for You playlists not updating

PlanPremiumCountryUKDevice(iPhone 11, Dell XPS)Operating System(iOS 13.7, Windows 10) My Question or IssueThis issue affects my account across multiple devices (primarily iPhone 11 and Spotify Web on Windows 10). My "Made for You" playlists (Daily Dr...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 11, Dell XPS) Operating System (iOS 13.7, Windows 10)   My Question or Issue This issue affects my account across multiple devices (primarily i...
  • vsdmitriy
  • Visitor
  • 6771 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
  • 6771 Views
  • 8 replies
  • 1 likes

Superuser Contribution eliminar dispositivos

Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?

  • Newbie
  • Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?   
  • Eni
  • Moderator
  • 330 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 330 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Podcasts] Podcast section is missing

PlanPremium DuoCountryUkraine Device(iPhone 11, Macbook Pro 2019)Operating System(iOS 13, MacOS Catalina.) My Question or IssueI could not access Podcasts section in any way from any device I'm logged in. Looks like it is missing completely for Ukrai...

  • Casual Listener
  • Plan Premium Duo Country Ukraine   Device (iPhone 11, Macbook Pro 2019) Operating System (iOS 13, MacOS Catalina.)   My Question or Issue I could not access Podcasts section in a...
  • Vitallica
  • Newbie
  • 1608 Views
  • 4 replies
  • 5 likes
  • Premium
    Subscription
  • 1608 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify ads playing on Podcast, not integrated.

PlanPremiumCountryIrelandDevicePcOperating SystemWin10 My Question or IssueWhy am I getting ads from local stores on podcasts?These are not integrated into the podcast, nor are they on any other platform this podcast is on?I pay for premium, I DO NOT...

  • Newbie
  • Plan Premium Country Ireland Device Pc Operating System Win10   My Question or Issue Why am I getting ads from local stores on podcasts? These are not integrated into the podcast, n...
  • Jeremy
  • Spotify
  • 400 Views
  • 1 replies
  • 0 likes
  • ads
    Premium
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same unknown songs appearing in multiple playlists, with no options to remove

I seem to have unknown songs appearing in multiple play lists, the option to remove from playlist is greyed out, and there seems no other way to remove. I have checked Apps and nothing unknown there.Logged out of everywhere and changed password. See ...

Capture.JPG
  • Casual Listener
  • ...reyed out options of removal.     Plan - Premium Country - UK Device - Google 2XL Operating System - Windows 10  
  • Elena
  • Moderator
  • 272 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 3 replies
  • 0 likes

Solved!! Trouble with my library

PlanPremiumCountryRussiaDeviceHonor LiteOperating SystemWindows 7 My Question or IssueAfter changing the country (Germany> Russia) and switching to permium, favorite songs were no longer displayed in the web version and in the mobile application. Aft...

  • Visitor
  • Plan Premium Country Russia Device Honor Lite Operating System Windows 7   My Question or Issue After changing the country (Germany> Russia) and switching to permium, favorite s...
  • user-removed
  • Not applicable
  • 776 Views
  • 6 replies
  • 0 likes
  • library
    Premium
  • 776 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't play my downloads offline

starting today, none of my downloaded tracks would play offline. I updated the app and tried redownloading them, but nothing has worked. is anyone else experiencing the same problem?

  • Visitor
  • starting today, none of my downloaded tracks would play offline. I updated the app and tried redownloading them, but nothing has worked. is anyone else experiencing the same problem?
  • Ivan
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 1 likes
  • downloads
    HELP !!!
    Premium
  • 447 Views
  • 1 replies
  • 1 likes

Unavailability of Songs from Some Popular Artists

Spotify Newly launched in India and to my surprise I dont find Songs from Popular Artists like Ed Sherran, Bruno Mars, Anne Marie, Gnash, Coldplay and many others until I understood they were made unplayable dont know why but the same songs are avail...

  • Casual Listener
  • ...nplayable dont know why but the same songs are available on all other services here in India. Hope you guys sort your issues with audio rights and stuff cause it just sucks to get a Spotify Premium S...
  • Shivam3091
  • Visitor
  • 1046 Views
  • 2 replies
  • 2 likes
  • coldplay
    Ed Sheeran
    india
    Premium
    Unavailability
  • 1046 Views
  • 2 replies
  • 2 likes

Manage playlist downloads

I will start saying that for some reason i can't post this in the "ideas" section! I have a premium plan and this annoys me and i can't be the only one, so if any of you could post this for me or make this reach to anyone who cares, would be apprecia...

  • Regular
  • I will start saying that for some reason i can't post this in the "ideas" section!   I have a premium plan and this annoys me and i can't be the only one, so if any of you could post this f...
  • 340 Views
  • 0 replies
  • 1 likes
  • Download
    Feature
    manage
    Playlist
    Premium
    simple
    user friendly
  • 340 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify India. Why are many explicit albums removed ?

PlanPremiumCountryIndiaDevicePCOperating SystemWin10 My Question or IssueMany explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and explicit version is greyed out.Another example would be SchoolboyQ Blank Face which i...

  • Casual Listener
  •   Plan Premium Country India Device PC Operating System Win10   My Question or Issue Many explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and e...
  • Guido
  • Spotify Legend
  • 1067 Views
  • 5 replies
  • 0 likes
  • Explicit
    india
    Premium
  • 1067 Views
  • 5 replies
  • 0 likes

Local Files Not Downloading

PlanPremium (On the student trial if that matters)CountryUSADeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI cannot play local files on my phone. It works normally on my PC, but will not play at all on my mobile. I have tried many ...

  • Visitor
  •   Plan Premium (On the student trial if that matters) Country USA Device Samsung Galaxy 9 Operating System Android   My Question or Issue I cannot play local files on my phone. I...
  • 372 Views
  • 0 replies
  • 0 likes
  • Android
    local files
    Premium
  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Spotify ads playing before/after podcasts with premium

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Pie (9.0.0) My Question or IssueThe other day when listening to a podcast, I was served targeted ads at the start and end of the podcast. I was able to determine that the ads wer...

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Pie (9.0.0)   My Question or Issue The other day when listening to a podcast, I was served t...
  • AndrewRobs01
  • Composer
  • 4919 Views
  • 8 replies
  • 0 likes
  • Advertisements
    Android
    Podcasts
    Premium
  • 4919 Views
  • 8 replies
  • 0 likes