Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: saved files

Labels

Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • jdc422
  • Visitor
  • 9848 Views
  • 137 replies
  • 25 likes
  • 9848 Views
  • 137 replies
  • 25 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18783 Views
  • 76 replies
  • 11 likes
  • 18783 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40728 Views
  • 490 replies
  • 16 likes
  • 40728 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 19516 Views
  • 442 replies
  • 10 likes
  • 19516 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16551 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16551 Views
  • 146 replies
  • 13 likes

Músicas salvas diversas vezes

PlanPremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(All plataforms)My Question or IssuePor que quando eu salvo a lista de reprodução, as músicas são salvas o número de playlists salvas com aquela música?E...

Screenshot_20200906-015214_Spotify.jpg
  • Newbie
  • Plan Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (All plataforms) My Question or Issue Por que quando eu salvo a lista de reprodução, a...
  • 261 Views
  • 0 replies
  • 0 likes
  • Offline download
    saved files
    saved songs
    saved tracks
  • 261 Views
  • 0 replies
  • 0 likes