Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: "Bug"

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 157389 Views
  • 68 replies
  • 69 likes
  • 157389 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Kiddnextdoor
  • Visitor
  • 44484 Views
  • 60 replies
  • 30 likes
  • 44484 Views
  • 60 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 137584 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 137584 Views
  • 63 replies
  • 48 likes

Superuser Contribution Certain Song isn’t playing

“What’s Luv” I’ve tried so hard to listen to this specific song and Spotify tries its best to NOT play it. I can play it just fine on mobile (mobile has limited capabilities not being a premium user) but not on desktop which is extremely annoying.lin...

  • Newbie
  • “What’s Luv” I’ve tried so hard to listen to this specific song and Spotify tries its best to NOT play it. I can play it just fine on mobile (mobile has limited capabilities not being a premium user)...
  • OscarDC
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • "Bug"
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music in files of iPhone don’t show up when looking at local files on spotify

The Spotify app does not register any music downloaded on my iPhone directly. It can sync with a MacBook but if I download it directly onto the phone it isn’t detected.

  • Newbie
  • The Spotify app does not register any music downloaded on my iPhone directly. It can sync with a MacBook but if I download it directly onto the phone it isn’t detected.
  • Vasil
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • "Bug"
  • 220 Views
  • 1 replies
  • 0 likes