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Hey folks! You may remember that a few months back we tested removing
the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually
be rolling out this change in order to simplify finding new releases
from your followed podcasts and artists...
Introducing Smart Shuffle! We know that our users love creating their
own playlists to capture key moments in time – in fact, playlists
created by users often become their most-streamed playlist for the first
several months but listening to these pla...
Starting in March 2023, the ♡ Heart button will start being replaced
with a (+) Plus button for saving things to Your Library. Things that
have been saved to Your Library will now show a green ✔ Check icon
instead of a green Heart icon. This change w...
Plan: PremiumDevices: n+1 (see below)Operating System: Android, Windows,
etc. (see below) My Question or Issue I got his up with this issue:
"Device limit reached. Remove all downloads from another device to
listen offline with this one."I can only h...
...imit reached. Remove all downloads from another device to listen offline with this one." I can only hope this is a server-side bug, as going through my Profile web portal yields an illegible black-on-b...
PlanPremiumCountryUnited StatesDevice(Google Pixel 2, Surface Book 2,
Xbox One)Operating System(Android version 11, Windows 10 version 20h2,
Xbox OS version 10. 0. 19041. 7772) My Question or IssueI recently did
some traveling which required me to go...
...ecently played tab in order to access my offline playlists. I used this method for a bit, but I eventually let these playlists leave my recent tab, as keeping up with them was bothersome and time-c...
PlanPremiumCountryU.S.DeviceiPhone 12Operating SystemiOS latest My
Question or IssueI want to sync some local files to my iPhone, which
never works, despite following all of Spotify's instructions
perfectly.As a test, I added one mp3 file (3mb 256kb)...
Plan Premium Country U.S. Device iPhone 12 Operating System iOS latest My Question or Issue I want to sync some local files to my iPhone, which never works, despite following all of ...
PlanPremium Family CountryEnglandDeviceiPhone 11 Pro Max, MacBook Air
mid 2013Operating SystemiOS 13.7, MacOS Catalina 10.15.6 My Question or
IssueI have looked through the forums and have trued everything. I
turned off firewall, am on the same netwo...
Plan Premium Family Country England Device iPhone 11 Pro Max, MacBook Air mid 2013 Operating System iOS 13.7, MacOS Catalina 10.15.6 My Question or Issue I have looked ...
Hello,how can I just download several songs and not the whole Playlist
to hear them offline?Right now my whole Playlist is offline available
and this takes so much of the storage.
PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS 13
Hello, how can I just download several songs and not the whole Playlist to hear them offline? Right now my whole Playlist is offline available and this takes so much of the storage. P...
PlanPremium FamilyCountry DeviceSamsung Galaxy S10Operating SystemAndoid
9 My Question or IssueI have created a longer playlist and switched to
download it (3 days ago). But the download is not starting. Download
progress stucks at 0%. I checked all ...
...ays ago). But the download is not starting. Download progress stucks at 0%. I checked all points from here:https://support.spotify.com/de/article/listen-offline-troubleshooting/ &n...