Topics with Label: Troubleshooting

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Solved!! What's the difference between saving a song to your library versus adding a song to a playlist?

I'm sorry if this is a dumb question, but I've dug around a bit and I'm still not totally clear on this. My understanding is that you can only save 10,000 songs to your library, but you can add an unlimited number of songs to playlists. Is that corre...

  • Casual Listener
  • Eni
  • Moderator
  • 12012 Views
  • 11 replies
  • 1 likes
  • 12012 Views
  • 11 replies
  • 1 likes

Solved!! Homescreen Playlist suggestions based on time/day

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day.For example on weekend nights there were suggestions for either party music, or chillout/ s...

  • Casual Listener
  • Mario
  • Moderator
  • 7332 Views
  • 3 replies
  • 0 likes
  • 7332 Views
  • 3 replies
  • 0 likes

Solved!! Can't find/play a song

PlanPremiumCountry SlovakiaDevicePCOperating SystemWindows 10 My Question or IssueI have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spoti...

  • Casual Listener
  • CarlosE
  • Moderator
  • 15867 Views
  • 15 replies
  • 3 likes
  • Music
  • 15867 Views
  • 15 replies
  • 3 likes

Superuser Contribution Playlist always jumps to the top

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueThis issue happens almost all the time when I'm scrolling through one of my playlists. Whenever I tap the Now Playing Bar or go to any other menu an...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy S21 FE 5G Operating System Android 12   My Question or Issue This issue happens almost all the time when I'm scrolling through one of...
  • Alex
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • Troubleshooting
  • 71 Views
  • 1 replies
  • 0 likes

Playlist Wrongfully Removed

RESOLVED. PlanFree CountryUA DeviceiPhone 13 Mini My Question or IssueI'm really enjoying Spotify, however, Support is once of my biggest grimaces. For the past year I've had a Public Playlist that gained in popularity really quickly. However, the wh...

  • Newbie
  • RESOLVED.   Plan Free   Country UA   Device iPhone 13 Mini   My Question or Issue I 'm really enjoying Spotify, however, Support is once of my biggest grimaces. For t...
  • 76 Views
  • 0 replies
  • 0 likes
  • Community
    Playlists
    Troubleshooting
  • 76 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution The album cover isn't shown correctly

PlanPremiumCountryBrazilDeviceNotebook Samsung X51, Samsung A50 Operating SystemWindows 11, AndroidMy Question or IssueThis is a problem I notice every day...Ariana Grande's Dangerous Woman album has 2 different types of covers, but I play the cover ...

  • Casual Listener
  • Plan Premium Country Brazil Device Notebook Samsung X51, Samsung A50  Operating System Windows 11, Android My Question or Issue This is a problem I notice every day... Ariana Grande'...
  • Ver
  • Moderator
  • 121 Views
  • 3 replies
  • 0 likes
  • Cover Art
    Troubleshooting
  • 121 Views
  • 3 replies
  • 0 likes

Why do local files songs only play on mobile spotify when desktop app is open?

PlanPremiumCountryUnited States DeviceMacbook Pro 2020, iPhone 11Operating SystemmacOS Catalina, ios 13.7 I have two songs saved in my local files folder. One of the songs can be played on my mobile spotify, but the other can only be played when I ha...

  • Visitor
  • Plan Premium Country United States   Device Macbook Pro 2020, iPhone 11 Operating System macOS Catalina, ios 13.7   I have two songs saved in my local files folder. One of the son...
  • Nico
  • Community Legend
  • 217 Views
  • 1 replies
  • 1 likes
  • Troubleshooting
  • 217 Views
  • 1 replies
  • 1 likes

Artist Radio stations are always finite, always same songs

No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from them and other artists. I've read all the related ar...

  • Visitor
  • No matter how I'm listening to Spotify, when I create an Artist Radio station, it's always finite, and I create a "new" station for a particular artist, it's always the same exact set of songs from t...
  • 186 Views
  • 0 replies
  • 1 likes
  • Spotify Features
    Troubleshooting
  • 186 Views
  • 0 replies
  • 1 likes

PLEASE HELP ME, I AM ON MY HAND AND KNEES BEGGING/PLEADING TO YOU.

DEAR SPOTIFY, IF YOU WOULD LISTEN TO ME YOU WOULD BE MY FAVORITE MUSIC PROVIDER.1) LET ME BLOCK SCARY FOLLOWERS. I AM BEING STALKED, TAKEN ADVANTAGE OF, AND HARASSED. I AM WORRIED ABOUT MY SAFETY AND THE SAFETY OF MY CHILDREN. I AM BEING HACKED. YET ...

  • Not applicable
  • DEAR SPOTIFY,     IF YOU WOULD LISTEN TO ME YOU WOULD BE MY FAVORITE MUSIC PROVIDER. 1) LET ME BLOCK SCARY FOLLOWERS. I AM BEING STALKED, TAKEN ADVANTAGE OF, AND HARASSED. I AM WORRIED ...
  • 333 Views
  • 0 replies
  • 1 likes
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  • 333 Views
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Cannot delete a playlist

Hi,I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android app, and Kindle Fire app. I have tried to delete it, to unfollow it, but I ...

  • Casual Listener
  • Hi, I have a Spotify issue and hope to get some help.  I have a playlist that is reading in the playlist listing as "Loading."   This is happening on Windows desktop app, Android ap...
  • moslyke
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • Delete Playlist
    Playlist
    Troubleshooting
  • 392 Views
  • 2 replies
  • 0 likes

My Spotify Decade Wrapped banner didn't appear

My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, music and all of those things. And there's no e-mail ab...

Screenshot_20191208-134857.png Screenshot_20191208-134907.png
  • Visitor
  • My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, musi...
  • 1164 Views
  • 0 replies
  • 0 likes
  • Troubleshooting
    Wrapped 2019
  • 1164 Views
  • 0 replies
  • 0 likes

[Mobile] Playlist Order keeps getting changed

So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always like that, until without notice the playlist got rand...

  • Newbie
  • So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always li...
  • 1074 Views
  • 0 replies
  • 0 likes
  • Playlist
    Sorting Options
    Troubleshooting
  • 1074 Views
  • 0 replies
  • 0 likes