Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
126976 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
575971 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
311881 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
227504 Views
96 replies
9 likes
PlanPremium DeviceAny Desktop My Question or Issue Since the last update, I am unable to access any newly created folders. The images below show two subfolders within the 'colombia' folder, but when I open it, I can only see a playlist I created prev...
Plan Premium Device Any Desktop My Question or Issue Since the last update, I am unable to access any newly created folders. The images below show two subfolders within t...
Moderator
256 Views
7 replies
0 likes
PlanPremiumCountryUSADevice2021 MacBook Pro (M1)Operating SystemSequoia 15.6.1 My Question or IssueOn the desktop app, I just attempted to move one of my pinned folders into an unpinned folder (assuming it would become unpinned in the process) and in...
Plan Premium Country USA Device 2021 MacBook Pro (M1) Operating System Sequoia 15.6.1 My Question or Issue On the desktop app, I just attempted to move one of my pinned folders i...
Spotify Star
413 Views
1 replies
0 likes
PlanFreeCountryEnglandDeviceSamsung A52sOperating SystemAndroid My Question or IssueI can't delete a folder I've created. I've tried the web version on my phone, and my Xbox so thag I way I get an option, so it seems the device isn't relevant. I clic...
...n error. I wasn't able to move other folders either. I was able to delete folders earlier, and this is the first time I couldn't.
Moderator
713 Views
5 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Lenovo M9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueI've never been able to create playlist folders or move playlists to existing...
...y Question or Issue I've never been able to create playlist folders or move playlists to existing folders on the mobile app. The option just isn't on the menus. I have tried a clean reinstall to no a...
Casual Listener
3078 Views
2 replies
2 likes
For some reason, I can't see the new folders I created. I've tried 5 or 6 times - all invisible. Creating playlists isn't an issue. In general, Spotify is slow btw, the last couple of weeks, with a lot of freezing. Both on my desktop and my smartphon...
For some reason, I can't see the new folders I created. I've tried 5 or 6 times - all invisible. Creating playlists isn't an issue. In general, Spotify is slow btw, the last couple of w...
Moderator
514 Views
1 replies
0 likes
Issue seems to be occurring on all devices I use (M1 Macbook pro, iPhone 13, older Macbook pro 2012). I haphazardly created a folder and accidentally drug some playlists into it. Now, when I try and remove the playlists from the folder, they won't le...
...nd remove the playlists from the folder, they won't leave the folder. I tried right clicking and using the 'Move to Folder' option, but it doesn't allow the general Library as a destination, only other folders...
Regular
589 Views
1 replies
0 likes
Plan - PremiumCountry - USA Device - MacBook Pro M1X, Pixel 6 ProOperating System - Mac OS 13 and Android 13 My Question or Issue:The playlists I oraganized keeps moving out of the folders they are in, into a higher level, or to completely random fol...
...oving out of the folders they are in, into a higher level, or to completely random folders. This happened four time in the past 3 month. Once if happens I've check my android app version of spotify and e...
Regular
1521 Views
5 replies
0 likes
I have a folder of all my "Workout playlists" and songs are repeating...
I have a folder of all my "Workout playlists" and songs are repeating...
Roadie
2368 Views
4 replies
0 likes
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI am using the Local Files option on my PC to allow access to my personal music collection. After installing Spotify and enabling this option, I point to my "Music" folde...
...fter installing Spotify and enabling this option, I point to my "Music" folder in Windows that contains sub folders organized by Artist name. The issue is that a large number of folders are being c...
Casual Listener
822 Views
1 replies
0 likes
Premium (U.S.)Galaxy S9 (Android); Ubuntu 18.04 desktop===Recreate:Add playlist (i.e. public playlist) to a playlist folderAttempt to add same playlist to a different playlist folderExpected behaviorPlaylist should add to second folder(Should support...
...xpected behavior Playlist should add to second folder (Should support same playlist in multiple folders) Experienced behavior Playlist will not add to second folder No 'duplicate' prompt or e...
Spotify Legend
704 Views
1 replies
0 likes
PlanPremiumCountry: USA DeviceMacBook Pro late 2016Operating System My Question or IssueI want to make playlist folders on my computer. I right-clicked the playlists in the left bar, and all it would do would start playing the playlist. I pressed the...
Plan Premium Country: USA Device MacBook Pro late 2016 Operating System My Question or Issue I want to make playlist folders on my computer. I right-clicked the p...
480 Views
0 replies
0 likes
Device Samsung S10e, DesktopOperating SystemAndroid, WindowsMy Question or IssueI have sorted ny playlists in multiple folders and also use folders within folders. Within one folder A, I have 2 folders B and C with both some playlists and then some s...
Device Samsung S10e, Desktop Operating System Android, Windows My Question or Issue I have sorted ny playlists in multiple folders and also use folders within folders. Within one f...
Roadie
1002 Views
2 replies
0 likes
