Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: shuffling

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 73823 Views
  • 61 replies
  • 66 likes
  • 73823 Views
  • 61 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 37110 Views
  • 58 replies
  • 30 likes
  • 37110 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 133327 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 133327 Views
  • 62 replies
  • 48 likes

Shuffle feature algorithm needs upgrading

PlanPremiumCountryUnited KingdomDevicesiPhone XS Max and Macbook Pro late 2016Operating SystemiOS 13.5.1 and macOS Catalina 10.15.5 My Question or IssueMy Liked Songs Library contains over 4100 songs and when on shuffle mode only plays the most recen...

  • Newbie
  • Plan Premium Country United Kingdom Devices iPhone XS Max and Macbook Pro late 2016 Operating System iOS 13.5.1 and macOS Catalina 10.15.5   My Question or Issue My Liked Songs Library...
  • 441 Views
  • 0 replies
  • 0 likes
  • algorithm
    frustration
    shuffle
    shuffling
  • 441 Views
  • 0 replies
  • 0 likes