Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Auto Play still enabled whatever configured on settings

Auto Play still enabled whatever configured on settings

Hello, i don't know how i could report bug or contact directly Spotify for this kind of problem. Autoplay was activated without my consent and yes, i disabled it. But it's still persist for no reasons. I needs to know what's is going on. Someone can explain this for me or some one from Spotify Developper team? This upset me a bit when an music other than my playlist join the music track without my consent. I got Spotify Premium.

2 Replies

Hey @Wolfshards,


Thank you for reaching out to the Community and welcome. We hope you don't mind us moving your post out of the Chats section to one of our Help boards as it fits better here.


The Autoplay feature allows similar music to be played after your playlist/album finishes. However, all users should be able to turn it off from the app settings.


Since this issue could be caused by some damaged cache stored on your device, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it'll get rid of any cache that might be causing trouble and make sure you have the latest version available.


After this process, check that the options "Autoplay on this device" and "Autoplay on other devices" are turned off and try again.


Hope this helps. Let us know how it goes.


Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

It's solve my problem, but i hope there an option that sync our settings across platforms and devices. Discord did for his chat client. Maybe there something you can do in your music app? I found the problem that my setting was not sync together between my PC and Android. And for my Android. After Android 10 and up. Google lock and hide all app files has an root system, wich your guides could being obsolete. If you can update guides and implement your own tools for Spotify apps, that could be handy for most recent phones. 

Suggested posts